• Lead, mentor, and grow a team of full stack engineers, fostering a culture of ownership, accountability, and continuous improvement • Drive delivery of core capabilities across Sangoma’s Contact Center as a Service platform supporting real-time customer interactions • Own team execution end-to-end, from planning and design through delivery, production operations, and iteration • Partner closely with Product, Design, and Engineering leadership to align priorities, define roadmaps, and deliver customer value • Ensure the team builds scalable, high-performance services and user experiences across backend, frontend, and infrastructure • Guide architectural decisions across Python-based services and modern JavaScript frameworks (React, Vue) • Oversee integration of services with real-time communication technologies including FreeSWITCH, SIP, and WebRTC • Drive engineering excellence through code quality, testing strategies, observability, and operational best practices • Champion reliability, performance, and scalability across an event-driven architecture leveraging PostgreSQL, Redis, and Kafka

- Lead, mentor, and grow a globally distributed software (fullstack) engineering team - Act as a hands-on software architect, defining system design and long-term technical strategy - Partner closely with Product, Design, and Operations teams - Own architectural decisions for scalability, security, and performance - Oversee delivery of complex systems and integrations - Establish engineering best practices, CI/CD standards, and quality metrics - Drive operational excellence and continuous improvement

• Own team deliverables and objectives • Set technical strategy and engineering best practices in collaboration with senior engineers • Provide active career development and technical guidance to engineers • Hire, build your team, and manage performance • Collaborate closely with business stakeholders to ensure successful project management • Build, drive and uplift a dynamic and highly effective engineering team • Own the creation and delivery of innovative products

• Develop in an agile environment, including TDD and flexible pair programming. • Contribute to balanced teams, working with product and design to shape the application. • Consistently deliver quality code that supports business goals. • Understanding of data structures, TDD, and software engineering design patterns and principles. • Coach up to 5 engineers in career growth and improvement • Guide the engineering practice across teams to create more effective methods • Hybrid IC/manager position with up to 50% hands-on coding • Participate in an on-call rotation, ensuring timely resolution of critical system issues, and contributing to the continuous improvement of our system reliability and availability