• Own team deliverables and objectives • Set technical strategy and engineering best practices in collaboration with senior engineers • Provide active career development and technical guidance to engineers • Hire, build your team, and manage performance • Collaborate closely with business stakeholders to ensure successful project management • Build, drive and uplift a dynamic and highly effective engineering team • Own the creation and delivery of innovative products

• Develop in an agile environment, including TDD and flexible pair programming. • Contribute to balanced teams, working with product and design to shape the application. • Consistently deliver quality code that supports business goals. • Understanding of data structures, TDD, and software engineering design patterns and principles. • Coach up to 5 engineers in career growth and improvement • Guide the engineering practice across teams to create more effective methods • Hybrid IC/manager position with up to 50% hands-on coding • Participate in an on-call rotation, ensuring timely resolution of critical system issues, and contributing to the continuous improvement of our system reliability and availability

About the Position At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us. This role leads a team of specialists responsible for managing integration efforts within the Thryv platform. Leveraging industry best practices, the Manager of Software & Product Engineering plans designs, oversees, and optimizes integration processes, while also managing failure resolution and support requests. Additionally, this role holds ownership of subscriptions and billing management systems, ensuring accurate provisioning, entitlement tracking, lifecycle management and payment processing of customer subscriptions. Responsibilities - Provides leadership, innovation, and direction to guide and support the team in developing integration processes. Monitors and manages the various integration partners in support of Thryv. - Manages failure resolution and supports request turnaround times within a ticketing system environment. - Assists in the determination of project milestones and delivery timelines. Designs business processes around integration development such as organizing and documentation of work completed. - Identifies tools and methodologies to streamline development. - Evaluates issues, provides resolution, and notifies senior leadership of any recurring issues. Organizes, manages, and reports on delivery for projects. - Leads the configuration and automation of billing and ordering systems, designing robust workflows and integrations that streamline revenue operations, reduce processing errors, and scale with business growth. - Establishes and/or approves team’s operating policies and procedures and monitors to ensure efficient and effective workflow. - Architects and develops new integrations. Who We’re Looking For - Bachelor’s degree (or international equivalent), or equivalent experience, required. - 6+ years of related experience, required. - Experience in people management, software development and/or programming, and using tray.io or compatible integration tools, required. - Experience with Git/GitHub, JIRA, Confluence, and CircleCI, required. - Experience developing in Agile, SCRUM, or similar iterative methodologies, required. - Experience in fast-growing companies or entrepreneurial environments, required. - GitHub or Stack Overflow profile showing contributions to open-source or personal projects, required. - 8+ years of related experience, preferred. - Comprehensive industry knowledge and proven experience using integration tools such as Tibco, MuleSoft, Tray.io, Postman, etc. - Technical acumen with the ability to abstract from a detailed business requirement the necessary technical specifications to see how that detail can broadly be delivered utilizing all available tools and technologies. - Expert interpersonal, communication, and leadership skills, with the ability to mentor and develop others and build strong working relationships with key stakeholders across the business. - Proven project management skills with the ability to effectively manage multiple priorities with competing deadlines or conflicting demands, implementing or adapting to change in work or procedure as needed. - Experience in leveraging and deploying AI-powered systems, including working with large language models (LLM’s), machine learning pipelines, or generative AI tools. - Proven problem-solving skills with the ability to easily prototype and experiment. - Knowledge of design and implementation of Service Oriented Architecture, API’s, Web Applications, and relational and NoSQL databases, with an understanding of software development methodologies (e.g., Agile, Waterfall, etc.) - Comfortable with various programming languages and technologies, preferably JavaScript, JSON, React JS, Python, XML, Java, CURL and MySQL. - Ability to travel less than 5% of the time. - Must be 18 years of age or older. - Must successfully complete pre-employment screening process, as required. - Must successfully complete any required training or orientation courses, as needed. What We Offer Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not. - Work from anywhere – Thryv is a Remote First company! - Competitive medical, dental, and vision plans, plus a wellness program with added incentives - 401(k) savings plan with company match and employee stock purchase plan - Continuing education benefits with tuition assistance programs - One week of paid time off at the end of the year, in addition to our standard paid time off policy. Who We Are At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Thryv Core Values: - Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine. - Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask. - Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place. - Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career. - DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done). - Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity. - Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment. #LI-DNI

Job Description Are you a commercially driven Business Development Manager with a strong North West adviser network and a passion for investment solutions? AJ Bell is one of the UK’s leading investment platforms and a FTSE 250 success story. As we continue to strengthen our presence across the North West, we’re looking for an ambitious, relationship-led sales professional to take ownership of a high-potential region and accelerate growth. This is a visible, field-based distribution role focused on platform growth. You will represent a trusted, award-winning proposition to adviser firms across Scotland, building deep partnerships that drive long-term inflows and strategic alignment. You will have genuine autonomy to shape your regional plan, backed by a collaborative national sales team, strong brand recognition, competitive pricing and a broad investment offering. This is an opportunity to combine strategic territory planning with hands-on adviser engagement in a business that continues to gain market share. If you are motivated by winning new firms, influencing platform adoption and becoming a trusted partner to advisers, this role offers real scope to make your mark. What you’ll do: - Take full ownership of your regional business plan to deliver new business targets and maximise adviser engagement - Build strong, long-term partnerships with financial advisers and firms across your region through a structured, data-led approach. - Collaborate with Business Development Consultants and Support teams to deliver consistent regional performance. - Promote AJ Bell’s full range of investment solutions including MPS, passive funds, and our award-winning platform. - Deliver engaging adviser presentations, seminars, and technical sessions to showcase AJ Bell’s proposition. - Oversee the onboarding of new firms, ensuring a smooth and positive experience. - Use tools such as Financial Express and Touchstone to identify new opportunities and monitor performance. - Maintain relationships with key investment partners and fund groups to maximise regional potential. - Ensure all activities align with Consumer Duty principles and regulatory expectations. What we’re looking for Essential: - Proven success in a field-based sales or business development role within the investment platform or financial services market. - Strong network of IFA and adviser firm relationships. - In-depth understanding of platform propositions, SIPP, and investment solutions. Desirable: - Level 4 Diploma in Regulated Financial Planning. - Familiarity with AJ Bell’s platform, investment solutions, and tools such as Bulk Dealing and Model Portfolios. - Excellent planning, negotiation, and influencing skills. About AJ Bell AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer - 27 days holiday, increasing with service + buy/sell scheme + bank holidays - 8% Pension with matched contributions - Discretionary bonus scheme - Share schemes (including free shares and BAYE) - Health Cash Plan and discounted private healthcare - Free onsite gym - Enhanced family leave (subject to qualifying criteria) - Travel and bike loan schemes - Employee Assistance Programme Life at AJ Bell - Regular social events including summer and Christmas parties - Learning and development opportunities tailored to you - Casual dress code - Friendly, supportive team environment Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. - Business Areas: Business Development - Location: Based from home - Department: Business Development - Investcentre