• The Program Manager is accountable for leading all aspects of a collection of projects (i.e. Program) • Work as part of the project team and interact closely with owners, designers, contractors, subcontractors and other trades on mission critical projects • Manage the design and construction administration phases of projects either directly or through direction provided to Project Managers • Perform site visits, lead and represent DLB in client meetings, coordinate with internal and external members, and manage general project overhead tasks • Self-directed on day-to-day work and independently performs most responsibilities • Lead project teams of complex scope and broader programs • Coordinate activities of other personnel • Assist in the development of policies and procedures

Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Job Summary This position contributes to the Bon Secours Mercy Health mission and vision by supporting compliance activities within their assigned functional area as part of the overarching BMSH compliance program. ***This is a remote/work from home position. Hire must be able to work eastern time zone hours. Essential Job Functions - Works collaboratively with the Compliance team members and key stakeholders across the system to implement the compliance program elements for the functional area(s). - Assists in the development of the annual compliance workplan within assigned functional areas by performing risk assessments including interviewing operational staff, reviewing high risk areas highlighted by government agencies, identifying risk areas through data analytics and reviewing industry experts' trends. - Investigates potential compliance incidents and ensure appropriate corrective action in accordance with applicable legal requirements and organizational policies and procedures. - Serves as a subject matter expert in assigned functional areas by researching compliance issues and providing compliance guidance regarding application and implementation of legal requirements and organizational policies and procedures. - Provides educational updates regarding changes in legislation, regulations and other requirements impacting assigned functional areas. - Utilizes data analytics techniques, statistical analysis and modeling, and databases developed internally, or in conjunction with other third-party vendors to detect and trend potential compliance issues. - Assists in the development of corrective action plans (CAP), oversight tools to support operational efforts. Assists in tracking all activities related to the CAP. - Performs audits and monitoring within assigned functional areas; recommend, capture and monitor corrective action plans through implementation. - Assists with periodic reviews and revisions of the Compliance policies, protocols and procedures. - Develops educational content and trending of non-compliant activities to enhance proficiency and competency, understanding of standards and the consequences of non-compliance. Prepares multi-faceted oral, written and electronic communications and presentations to facilitate discussion, networking, decision-making and proactive responses to meet current and emerging challenges among affected parties and entities. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Certified in Healthcare Compliance – Health Care Compliance Association (preferred) Education Bachelors, Healthcare, Business administration or related field (required). Work Experience Three to five years of in-depth experience within healthcare operations or compliance related activities. Skills - Demonstrate advanced knowledge of healthcare regulatory requirements (HIPAA, DPA, CMS, OIG, Stark, Anti-Kickback, etc.). - Manage investigations, including oversight of fact-finding, interviews, and documentation. - Draft, refine, and maintain compliance policies and procedures with minimal supervision. Design, coordinate, and deliver compliance education and training initiatives. - Collaborate with SMEs to tract corrective actions and ensure remediation is effective. - Analyze and synthesize compliance data, including AI-assisted analytics—to identify trends and risks. Ensure accurate and timely maintenance of compliance data and metrics. - Conduct targeted regulatory research and communicate results in concise summaries. - Demonstrate advanced proficient in Microsoft Office Suite and Copilot tools. Navigate EMR systems to access documentation supporting compliance reviews. - Apply critical thinking and creative problem-solving in program management. - Actively listen and communicate effectively across diverse audiences. Build trust and influence among leadership and staff. Collaborate cross-functionally to advance compliance initiatives. - Adapt to shifting priorities and regulatory demands. - Exercise sound judgment and always maintain confidentiality. Employ conflict resolution techniques to manage sensitive situations. - Operate independently and demonstrate initiative in leading projects. Model and promote a culture of compliance and ethical integrity. Exhibit precision, attention to detail, and accountability in all outputs. Bon Secours Mercy Health is an equal opportunity employer. As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: SS Enterprise Risk - Corp Responsibility It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

• Responsible for planning and coordinating all aspects of internal information, system-specific projects • Develops detailed project plans and manages all implementation processes • Engage in creating and maintaining comprehensive project documentation • Ensure risks are accounted for and provide risk mitigation strategies

• Manage the development and execution of professional education programs, including live and virtual offerings • Develop and curate continuing education content for healthcare professionals • Oversee accreditation processes for continuing medical education (CME) programs • Coordinate speaker selection, abstract submissions, and review processes • Facilitate and manage volunteer committees and professional stakeholders • Manage and maintain the organization's Learning Management System (LMS) • Track, evaluate, and report on program performance and outcomes • Collaborate with marketing and development teams to promote programs and increase participation • Support documentation and compliance requirements related to accreditation • Coordinate with vendors, consultants, and external partners • Represent PHA at industry events and professional meetings