Description Join our team The Corporate Citizenship & Communications (CC&C) team is responsible for telling our corporate story, amplifying our brand and elevating social purpose across TELUS. We engage the hearts, hands and voices of TELUS to advance our business, support our customers and strengthen the communities where we live, work and serve. As a key member of the Strategy and Finance Office (SFO), you will partner across the Corporate Citizenship & Communications (CC&C) team to support end-to-end financial planning and budget management. You will drive overall success by delivering best-in-class budget planning, rigorous governance, and high-impact reporting that links our investment to our social purpose. Here’s the impact you’ll make and what we’ll accomplish together - Partnering with various internal teams and external partners, you will use your strong business and financial acumen to lead and coordinate budget planning and management, as well as support detailed results reporting, including community contributions and impact where we live, work and serve - Applying your extensive experience and knowledge you will help to drive process improvements and reporting enhancements, critical to support the execution of our overall strategy and help our team make better business investment decisions - Your inquisitive nature, creativity and passion will drive change and deliver better business outcomes What you’ll do: - Drive Financial Governance: Lead annual planning, month-end reconciliations, and monthly triage to ensure fiscal responsibility across the portfolio. Leverage your analytical skills to support variance analysis, and identify trends, opportunities and challenges - Consult & Collaborate: Partner with budget owners to navigate challenges and co-create innovative solutions for resource optimization - Process Transformation: Identify "the better way"—identifying, owning and executing process improvement projects from concept to completion - Master the Data: Own the delivery of community impact reporting, converting raw data into actionable insights. Maintain and improve the quality of our data through relentless attention to detail - Procurement Leadership: Act as a subject matter expert providing expertise and guidance with procurement related processes Qualifications What you bring: The Essentials - Strategic Financial Mindset: You possess strong business acumen and the ability to solve complex problems with relentless attention to detail - Navigational Agility: You thrive in ambiguity, driving team objectives forward while maintaining the flexibility to pivot in a fast-paced environment - Stakeholder Influence: You are a confident communicator, capable of engaging and influencing diverse teams across all levels of the organization In addition, the successful candidate would possess the following: - Respected for your ability to analyze and translate large volumes of data and information into clear findings and recommendations - Advanced proficiency in Google Sheets and Microsoft Excel, as well as strong proficiency across the Google Suite - Adaptable and proactive, with a proven ability to prioritize high-impact work under pressure and with changing priorities - Advanced writing and presentation preparation and delivery skills - Valued for your 3+ years of business analysis experience in financial management, performance reporting or data analysis - Possess a Business degree/diploma or accounting certification Great-to-haves - Procurement and expense processing knowledge and experience, including working knowledge of SAP and Fieldglass - Experience in roles that require interaction with multiple internal and external stakeholders While this position is posted as a Senior Business Analyst position, candidates whose experience and qualifications align more closely with a Business Analyst II role are strongly encouraged to apply as we have flexibility to consider candidates at this level. We're committed to placing talented individuals in roles that best match their expertise. Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope. #LI-Remote

• Responsible for designing, operating, and continuously improving product intelligence systems utilizing AI-enabled analytics and agent technology • Drive business lifecycle process change to reduce churn drivers, delivery bottlenecks, and forecast variance • Lead structured RCA using 5 Whys, Fishbone, Pareto, and statistical analysis, augmented by AI-assisted pattern detection • Partner with Finance, Sales Operations, and Services/Customer Success Operations to support product-level ARR/MRR reporting • Lead RCA on data quality issues to eliminate recurrence

As the Data Governance Analyst you will specialize in managing the information flow for the Bank, including the integrity, efficiency, and availability of data. The data governance analyst is responsible for developing and implementing data standards, guaranteeing metadata is captured correctly, and creating methods for monitoring and reporting any data incidents. They may also create and maintain common data dictionaries and the tools or methods that support data standards. The Data Governance Analyst will analyze and oversee strategies designed to enhance data reliability and minimize redundancies. They will work closely with information technology personnel to develop data quality standards. The data governance analyst will create key performance indicators and supply colleagues and organizational management with performance results. They may also assist with data monitoring and provide organizational management with guidance on streamlining data management. Primary responsibilities include - Acts as a single point of contact for interactions between the Lines of Business, Information Management and Data Governance initiatives. - Works directly with the Business Subject Matter Experts (SMEs) to identify existing and/or document new processes and controls that support Data Governance policies and procedures; ensure results are communicated and implemented. - Provides support to data stewards in fulfilling Data Governance initiatives across the enterprise. - Develops working relationships with the Lines of Businesses, Technology and Audit functions in order to work collaboratively to respond to strategic needs. - Coordinates Data Governance activities across the enterprise. Support assigned Data Governance project activities to ensure tasks are documented, appropriately assigned and the desired deliverables are implemented. Qualifications, Education, Certifications and/or Other Professional Credentials - Required Qualifications - Bachelor’s Degree in Computer Science or other analytical field - 2-5 years of experience in a data management role - Deep understanding of master data management best practices and procedures - Basic understanding of ETL and data modelling tools - Good customer facing and communication skills - Preferred Qualifications - Master’s Degree in Computer Science or other analytical field Hours & Work Schedule - Hours per Week: 40 - Work Schedule: Monday - Friday About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

• Act as the primary gatekeeper for operational inquiries regarding billing, internal workflows, and ad-hoc requests • Identify repetitive administrative tasks and build automated workflows to reduce manual entry • Support billing, forecasting, and budget tracking • Maintain and improve lightweight tracking models and automated dashboards • Manage the full lifecycle of operational meetings, including preparing agendas and capturing action items • Coordinate recruiting pipelines and maintain candidate evaluation materials