Company:Driven Brands Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together. Performance matters. We take pride in it. We own it. We show up for one another and for our communities. Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together. JOB DESCRIPTION: Job Description Driven Brand’s Maaco Operations group is looking for a Driven Franchise Operations Consultant who wants to make a difference! Reporting to the Sr. Director of Operations and supporting our Paint segment, this role is responsible for providing comprehensive, world-class guidance and support to Franchisees and Center Managers within their assigned territory. They provide effective guidance, and coaching to meet or exceed Sales, Car Count, and Customer Experience metrics. They are an influential leader on the Maaco model to improve franchisee performance and profitability while protecting and stewarding Maaco’s brand image, service, and quality standards. The Franchise Operations Consultant acts as the primary liaison between the franchisor and franchisees, working to uphold brand standards and improve operational execution, marketing execution, sales growth, and the profitability of stores. This role will involve regular travel to various franchise locations, where they will assess performance, offer strategic advice, and facilitate training and development initiatives. How you’ll Go the Distance: - Achieves position goals, timelines, and KPI metrics through coaching all franchisees in a geographic territory: - Center support through in center visits and virtual coaching sessions. - Conduct market meetings and peer-to peer focus groups to deliver training on company initiatives that impact performance and increase engagement, - Utilize observations and data driven insights to provide directional coaching to improve revenue, people development, and customer experiences. - Utilize available reports and tools to improve gross profit, reduce expenses, and maximize EBITDA to improve franchisee profitability. - Document all activity, including but not limited to, the Maaco Operational Playbook, Profit Reviews, Center Visits, and Virtual Coaching Forms. - Interfaces with all support departments to ensure timely and accurate responses to franchisees needs and questions that ensure franchisee satisfaction. - Focus on strategic and tactical processes to improve the center’s customer experience through measurable systems like 10 Point and online ratings. - Provides oversight to ensure franchisee compliance to brand obligations for quality, image, training and service. - Attend and participate in the Maaco Annual Convention and drive 100% attendance at the event. Participate in an Maaco Operations & Training meetings and any other corporate organized events as needed. Create and deliver content as needed - Implements marketing and sales direction to increase regional revenue growth. - Effectively demonstrating, coaching, observing, evaluating, analyzing and training all aspects of the Maaco system through coaching methodology. - Collaborate with franchisees in developing short- and long-term strategic plans consistent with the brand's goals and financial success. - Lead franchisees in business growth through evaluation and strategic development recommendations, identifying opportunities and reviewing economic models. - Review franchisees' economic reports and make key recommendations to the Director of Operations in the development of action plans for cost control areas. - Maintain regular communication and meetings with the Director of Franchise Operations, providing insights into key issues affecting financial health and operational integrity. - Improves franchisee capabilities by helping leverage company tools, available resources, and best practices across business functions especially in finance, marketing, and operations. - Building trust through respectful communication and dedication, to gain a positive coaching relationship with franchisees and key Managers. - Creation, use and delivery of appropriate communication and technologies (via video, PowerPoint, excel, webinar, L&D platform, BI tools, etc.) to maximize communication with franchisees and employees with respect to operations plans, strategies, projects, tools and technologies. - Contribute, communicate, and implement new/current company initiatives. - Assist in the development of new systems and resources for the franchise system - Responsible for ensuring the timely, and accurate reporting for the territory - Understand and deliver the obligations within the franchise agreement. - Communicates succession planning with franchisees across the district to support growth and timely new unit openings. What you’ll Bring: - A minimum of 5 years' multi-unit experience in retail or hospitality environment. - Exhibit a strong sense of initiative and the ability to work unsupervised, while troubleshooting and problem solving with an entrepreneurial spirit. - Strong financial analysis and P&L management skills with demonstrated knowledge of maximizing unit level economics. - Proven ability to lead in sales, marketing, and operations - Results-oriented with a can-do attitude - Excellent sales, consulting and communication skills with the ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders. - Skilled in group training, presentations, and public speaking - Excellent communication and relationship building skills. - Microsoft Office Skills: Outlook, PowerPoint, Word and Excel. - Experience working with franchisees or in a franchised organization is preferred. - Ability to travel a minimum of 75% with overnight stays required. - Valid Driver's license. - Valid Passport. - Ability to work flexible and/or weekend hours. - Occasional on-site attendance for corporate meetings and events. - Bachelor’s Degree or equivalent experience Added Fuel if you have: - Automotive or hospitality industry experience preferred - Franchise experience preferred - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #LI-DM1 #LI-Remote #DBCORP Position Location: Arizona Compensation Range: $84,800.00 - $151,500.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

• Supports the engineering team and assists the Property Manager in daily management and operation of properties • Monitors operation and maintains refrigeration, water cooling and air conditioning; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment • Reviews logs as necessary to assure proper operation of equipment • Reports any problems/malfunctions on an as needed basis • Performs preventive tasks when required • Oversees repair and P.M. of Mechanical, Electrical, Plumbing and other building systems • Ensures the availability of an adequate inventory of tools and other supplies to operate the building • Prepares and submits purchase orders requests • Develop sources for stock materials and performing periodic checks of inventory levels • Oversees the activities of contractors working within the building • Assures that all assets are maintained on time and in accordance with JPMC standard frequency • Develops & reviews all Method of Procedures & assures that all activities are covered by a MOP, SOP and/or EOP • Ensures all managed sites are operating according to state and local building codes • Provides on-site support for all maintenance events • Ensures that all engineering, maintenance, and operations activities are properly planned, scheduled, and that the change management process is adhered to as per client requirements • Manages the critical spare parts program • Works with property manager on construction such as tenant renovation and capital project implementation • Ensures the team is following all the JPMC operations standards as outlined on the SharePoint site • Drives world class operations by maintaining solid communications and interaction with clients and vendors • Supports the Facility Team with day to day operational support to assure the IFM service delivery • Supports team with incident issues and ensures that the escalation is properly followed per the JPMC requirements

• Serve as primary strategic and analytics partner to Field Leadership (i.e. Regional Sales Director and DBMs). • Ensure field sales leadership have clear, data-driven guidance to maximize revenue growth, understand and leverage market access. • Conduct quarterly territory alignment optimization ensuring sales force effectiveness. • Partner with Data Science and Sales Analytics team.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview/ Summary: The External Relations (ER) department is comprised of three main but complementary functional areas: Private fundraising, Communications, and Advocacy. The main objective of the department is to enable this organization of more than 15,000 staff to have the resources needed to continue serving 18 million people worldwide in places affected by war and disaster. The AI Operations Manager builds the organizational infrastructure and operational processes required to scale AI adoption across Mass Markets and enabling business units. This role translates strategic AI vision into repeatable, sustainable execution by establishing governance frameworks, coordinating cross-functional implementation, and enabling teams to deploy AI capabilities effectively. Reporting to the Director of Digital Transformation & AI Enablement, this role focuses on operationalizing AI strategy. Major Responsibilities: - Design and run 2-week sprint cycles for AI implementation projects, coordinating execution across Mass Markets, Creative Studio, Digital Engagement, MarTech, and Analytics teams. - Triage and remediate AI use case backlog, categorizing initiatives by feasibility (quick wins vs strategic vs not viable), designing pilot structures for low-risk proof points, and creating playbooks for common deployment patterns. - Translate AI fluency training into operational reality by supporting teams through implementation, creating templates and frameworks for AI solution requests and deployment, and building the bridge between learning and doing. - Develop repeatable processes and documentation so AI implementation is sustainable, including agent deployment playbooks, governance decision trees, and self-service tooling for common patterns. - Work alongside AI engineers and technical specialists as they are brought onto projects, serving as the operational coordinator who ensures builds align with organizational needs and governance requirements. Required Skills and Experience: - Demonstrated hands-on experience building with AI tools in the past 12 months, including multiple custom GPTs, automation workflows using tools like N8N, Make, or Zapier, or agents in platforms like Copilot Studio, LangGraph, or similar orchestration frameworks. - Strong program management capabilities with experience coordinating complex cross-functional initiatives, managing stakeholder expectations, and running agile sprint cycles in ambiguous environments. - Systems thinking approach to organizational change, understanding how to build infrastructure that scales beyond individual projects to sustainable organizational capabilities. - Self-directed work style with demonstrated ability to figure things out independently in ambiguous situations, make pragmatic tradeoffs between ideal and viable, and drive progress without extensive coaching. - Technical fluency sufficient to have credible conversations with engineers and data teams about architecture, integrations, and technical constraints, even if not writing production code yourself. - Experience with or strong understanding of enterprise data workflows, API integrations, and how AI systems connect to existing technology stacks like CRMs, data warehouses, and business intelligence platforms. Preferred: - Experience implementing AI adoption programs or digital transformation initiatives in nonprofit, mission-driven, or similarly complex organizational environments. - Background in product operations, technical program management, or similar roles that blend technical depth with organizational coordination. - Familiarity with the nonprofit fundraising technology landscape including platforms like Salesforce NPSP, donor management systems, or digital marketing tools. Application Requirements: Along with your resume and cover letter, please submit examples of AI tools, workflows, or applications you have personally built in the past 12 months. This could include: - Links to custom GPTs you have created - Screenshots or documentation of automation workflows you have built - Demos or code samples of agents you have configured - Brief descriptions of AI implementations you have led, including the tools used and outcomes achieved We are specifically looking for evidence of recent hands-on building experience with current AI tools and platforms. The goal is to see how you approach solving problems with AI, not to evaluate you on years of experience in a field where many of these tools have only existed for months. Union Eligible: This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement. Compensation: (Pay Range: $80,000 - $120,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1