• Run L10 and other internal standups, turning them into a live project board and driving follow through • Building a process inventory across exec, delivery and sales; spotting gaps and proposing improvements. • Identify missing or broken internal processes across sales, delivery, and leadership, document current state vs desired state, and help implement agreed improvements. • Owning task/board tools (Planner/equivalent) and keeping work moving from intake to done. • Maintaining key delivery / milestone calendars and making sure dependencies are handled. • Partnering on M365/AI workflows to streamline internal processes.

• Assist in defining project scope and schedule while supporting regular and timely delivery of value • Support delivery planning for assigned projects in an Agile environment • Coordinate and help facilitate project status meetings and Scrum ceremonies such as stand-ups, sprint planning, and retrospectives • Prepare and maintain project status reports, tracking project progress, risks, and issues • Assist in creating and maintaining project documentation to support delivery (flow charts, data flow diagrams, requirements traceability matrices, wireframes/mockups, functional specifications, user stories, etc.) • Support communication with business stakeholders to help manage expectations and provide project updates • Assist with design and review sessions involving technical teams and business stakeholders • Monitor project deliverables and progress through regular communication with project team members • Help coordinate and track work assignments for project team members under the guidance of the Project Manager • Support project execution activities to help ensure projects are delivered successfully • Assist in building training materials, statements of work (SOW), and project documentation • Support management in the evaluation and development of project plans • Help coordinate and track internal company projects.

• Personalized career growth plan tailored to your aspiration • Expert feedback to elevate your skills for lasting success • Priority consideration by Dev.Pro for suitable job openings within the company • Opportunity to work with top global corporations and participate in industry-shaping projects

Role Description The Regulatory Operations Manager is responsible for overseeing and optimizing regulatory processes, ensuring compliance with applicable laws and regulations, and supporting cross-functional teams in the execution of regulatory strategies. - Serve as a strategic partner in implementing regulatory requirements, including new federal and state changes to PBM business practices. - Lead process improvement initiatives across RxBenefits, from opportunity identification through execution, ensuring measurable efficiency and impact. - Oversee day-to-day regulatory operations to ensure timely and accurate execution. - Manage regulatory submission tracking, documentation, and reporting. - Manage and optimize legal and regulatory technology platforms and tools, driving adoption, training, and continuous improvement. - Oversee intake, triage, and resolution of regulatory service requests, ensuring appropriate prioritization and resource allocation. - Lead cross-functional workgroups charged with communicating regulatory changes, acting as project manager and primary point of contact for stakeholders. - Work with Learning and Development to design and deliver training programs to improve industry and regulatory understanding across both legal and non-legal teams. - Develop and maintain metrics, dashboards, and reporting to track department performance and identify trends. - Manage communications, both internally and externally, and knowledge management tools, ensuring accessibility and clarity. - Foster a culture of operational excellence by embedding best practices, accountability, and collaboration across departments. Qualifications - 5+ years of experience in regulatory operations, legal operations, corporate legal, or business operations role. - Bachelor’s degree required. - Proven ability to design and implement operational improvements with measurable results. - Strong experience managing legal technology platforms and leveraging data analytics for decision-making. - Advanced proficiency with Microsoft Office Suite; experience with legal tech tools (e.g., contract lifecycle management, e-billing, matter management). - Exceptional communication skills with the ability to influence and collaborate across levels and functions. - Strong leadership, interpersonal, and change management skills. - Ability to balance strategic thinking with hands-on execution in a fast-paced environment. - Demonstrated ability to meet deadlines, prioritize effectively, and deliver results under pressure. - Commitment to RxBenefits’ Core Competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus. Preferred Skills/Experience - Familiarity with healthcare, pharmacy services, or other regulated industries preferred. - Advanced degree, paralegal certification, or project management certification (e.g., PMP, Lean Six Sigma) preferred. Benefits - Remote first work environment. - Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members. - Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision). - Additional buy-up options for Short- and Long-Term Disability and Life Insurance. - 401(k) with an employer match up to 3.5% available after 60 days. - Community Service Day to give back and support what you love in your community. - 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like. - Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work. - Tuition Reimbursement for accredited degree programs. - Paid New Parent Leave that can be used for adoption or birth. - Pet insurance to protect your furbabies. - A robust mental health benefit and EAP service through Spring Health to support you when you need it most.