• Personalized career growth plan tailored to your aspiration • Expert feedback to elevate your skills for lasting success • Priority consideration by Dev.Pro for suitable job openings within the company • Opportunity to work with top global corporations and participate in industry-shaping projects

Role Description The Regulatory Operations Manager is responsible for overseeing and optimizing regulatory processes, ensuring compliance with applicable laws and regulations, and supporting cross-functional teams in the execution of regulatory strategies. - Serve as a strategic partner in implementing regulatory requirements, including new federal and state changes to PBM business practices. - Lead process improvement initiatives across RxBenefits, from opportunity identification through execution, ensuring measurable efficiency and impact. - Oversee day-to-day regulatory operations to ensure timely and accurate execution. - Manage regulatory submission tracking, documentation, and reporting. - Manage and optimize legal and regulatory technology platforms and tools, driving adoption, training, and continuous improvement. - Oversee intake, triage, and resolution of regulatory service requests, ensuring appropriate prioritization and resource allocation. - Lead cross-functional workgroups charged with communicating regulatory changes, acting as project manager and primary point of contact for stakeholders. - Work with Learning and Development to design and deliver training programs to improve industry and regulatory understanding across both legal and non-legal teams. - Develop and maintain metrics, dashboards, and reporting to track department performance and identify trends. - Manage communications, both internally and externally, and knowledge management tools, ensuring accessibility and clarity. - Foster a culture of operational excellence by embedding best practices, accountability, and collaboration across departments. Qualifications - 5+ years of experience in regulatory operations, legal operations, corporate legal, or business operations role. - Bachelor’s degree required. - Proven ability to design and implement operational improvements with measurable results. - Strong experience managing legal technology platforms and leveraging data analytics for decision-making. - Advanced proficiency with Microsoft Office Suite; experience with legal tech tools (e.g., contract lifecycle management, e-billing, matter management). - Exceptional communication skills with the ability to influence and collaborate across levels and functions. - Strong leadership, interpersonal, and change management skills. - Ability to balance strategic thinking with hands-on execution in a fast-paced environment. - Demonstrated ability to meet deadlines, prioritize effectively, and deliver results under pressure. - Commitment to RxBenefits’ Core Competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus. Preferred Skills/Experience - Familiarity with healthcare, pharmacy services, or other regulated industries preferred. - Advanced degree, paralegal certification, or project management certification (e.g., PMP, Lean Six Sigma) preferred. Benefits - Remote first work environment. - Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members. - Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision). - Additional buy-up options for Short- and Long-Term Disability and Life Insurance. - 401(k) with an employer match up to 3.5% available after 60 days. - Community Service Day to give back and support what you love in your community. - 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like. - Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work. - Tuition Reimbursement for accredited degree programs. - Paid New Parent Leave that can be used for adoption or birth. - Pet insurance to protect your furbabies. - A robust mental health benefit and EAP service through Spring Health to support you when you need it most.

• Develop and manage project plans, schedules, and budgets • Coordinate project activities with our team of designers, developers, and marketers • Ensure that project milestones are met on time and within budget • Monitor project progress and communicate project status to clients and internal stakeholders • Identify and mitigate project risks and issues • Manage client relationships and ensure client satisfaction • Identify opportunities to grow and expand our services to clients

• Support customer engagements, from booking to delivery, demonstrating operational excellence resulting in delighted customers. • Develop comprehensive project plans that define scope, schedule, budget, and resources. Manage project lifecycle stages from initiation, planning, execution, monitoring, and closure. • Serve as the primary point of contact for customers, subcontractors, and internal teams, facilitating clear and effective communication throughout project phases and managing stakeholder expectations. • Monitor and control project costs & schedules to ensure projects are delivered per budgetary constraints and on-time per project milestones. Prepare cost estimates, track expenses, and work with finance teams to report on financial status. • Ensure that all project deliverables meet quality standards, are free from errors, and delivered in a timely manner per customer contract service level agreements. Oversee development and delivery customer deliverables, addressing issues and ensuring performance requirements are met. • Ensure all projects adhere to the appropriate regulatory guidelines, industry standards, safety regulations, and company policies. Work with stakeholders and technical teams to maintain regulatory requirements. • Maintain accurate project documentation, including schedules, budgets, progress reports, and change orders. Report regularly to senior management on project status, risks, and issues. • Lead cross-functional teams, including engineers, technicians, and subcontractors, to ensure alignment on project goals and objectives. Provide direction, delegate tasks, and facilitate collaboration. • Identify potential project risks and implement mitigation strategies to minimize impact. Adjust project plans as necessary to respond to changes and address risks.