• Manage the full renewal cycle engaging customers 90–120 days out. • Drive cross-functional consensus and manage Account Executive expectations. • Identify upsell, cross-sell, and co-terming opportunities. • Maintain source of truth data in Salesforce. • Negotiate with sophisticated enterprise customers and partners.

• Support our Retail Marketing Advertising team by learning the ropes of strategic Amazon selling, crafting winning ad campaigns, and assisting with paid search efforts • Attend client calls, collaborate on cross-channel projects, and gain a deep understanding of retail marketing through hands-on training and projects • Work directly under our Retail Marketing Advertising strategists & directors to support on strategy, production, and client work • Participate in trainings and complete tasks to understand Retail Advertising strategy for selling products on Amazon, Walmart, and other major retailers • Work on cross-channel accounts to develop an understanding of retail marketing and its strategy when paired with other channels across the agency • Attend client calls and strategy meetings • Develop an in-depth understanding of how to create and execute a strong and complete Advertising strategy on Amazon • Assist with advertising strategy with paid search retail ads

• Conduct surveillance on Liability and Work Comp Insurance claims. • Prolonged periods of sitting in a vehicle or other stationary positions during surveillance – up to 12 hours per day. • Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation. • Maintain visual focus during surveillance activities, often for extended periods. • Ability to navigate various environments, including urban, rural, and indoor settings. • Ability to review and dissect comprehensive reports, as well as Police reports. • Ability to write a detailed surveillance report to Company Standards. • Ability to review video in order to properly prepare reports. • Ability to covertly document a Subject without being detected. • Ability to search, locate and utilize Social Media throughout the investigative process. • Ability to react quickly and use good judgement to scenarios that may arise during surveillance. • Knowledge of pretexting is preferable. • Ability to think outside the box.

• Transcribe audio and video recordings of meetings, conferences, interviews, and legal proceedings • Review and edit transcripts for accuracy, grammar, punctuation, and formatting • Deliver 99-100% accurate transcripts requiring no rework • Perform regular quality checks on transcripts to ensure consistent accuracy and reliability • Maintain strict confidentiality of all conversations and documents