• Scale the core insurance business to achieve profitability and growth • Own the systems, strategy, and execution behind Jerry’s quoting engine and automation infrastructure • Create a seamless user experience working cross-functionally with product, engineering, and analytics • Drive critical outcomes for the insurance marketplace (loss ratio, retention, and conversion)

• help scale our core insurance business • report directly to our VP of Insurance Operations • own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance • create a seamless user experience • ensure ongoing carrier success to drive critical outcomes for our insurance marketplace

• Translate talent and business questions into analysis: performance trends, funnel modeling, forecast modeling, capacity. • Build and maintain dashboards and reporting that Executive Leaders and Talent rely on for decision-making. • Conduct hands-on data analysis (SQL, BI tools, Excel/Sheets) to generate insights that influence hiring strategy. • Support the design and optimization of talent systems focusing on workflow clarity, data quality, usability and adoption across teams. • You are the analytical “glue” between Talent, business leaders, and cross-functional partners (Ops, Finance, etc.)

• Driving Shared Services and select enterprise-wide initiatives that enhance organizational effectiveness, operational efficiency, and long-term business resilience • Overseeing special projects, business continuity planning, and opportunity tracking • Acting as a thought partner with business line leadership to identify opportunities for improvement and streamline processes • Ensuring that business operations are aligned with organizational strategy • Establishing and coordinating enterprise-wide business continuity strategies across departments • Leading and sponsoring tabletop exercises to test and validate functional business continuity strategies • Providing ongoing tracking and reporting of business continuity progress and risk exposure • Setting direction for the design, evaluation, and implementation of enterprise business process improvement initiatives • Partnering with stakeholders to identify systemic pain points and inefficiencies • Collaborating with the Analytics team to define and implement tools, metrics, and dashboards that monitor process performance • Championing and embedding a culture of continuous improvement through enterprise training, communication, and adoption of best practices • Sponsoring and leading Lean initiatives • Providing executive sponsorship and end-to-end leadership for high-priority, cross-functional, and enterprise initiatives • Overseeing risk management, resource allocation, and delivery progress