• Provide leadership and strategic direction for regulatory CMC deliverables, including drug/device combination products • Identify, communicate, and propose resolutions to routine and complex strategic issues • Lead planning and provide hands on support for development, and on-time delivery of clear and effective global CMC regulatory submission documents • Act as primary contact with Health Authorities for CMC-related matters; lead preparation for and conduct of agency meetings • Maintain expert knowledge in US and international biopharmaceutical and combination product regulations and provide proactive regulatory intelligence • Review and provide regulatory assessments on change controls • Identify regulatory opportunities and risks and communicate them to project teams and senior management in a clear and concise manner • Provide regulatory advice and make reasoned decisions on regulatory issues for which there may not be clear/specific regulatory guidance • Identify, engage and collaborate with external regulatory experts and consultants • Support departmental initiatives, including process and infrastructure development, budgeting, and authoring of departmental documents, such as SOPs and Regulatory Development Plans

Sr. Manager, Trade & Logistics Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. This is a senior level position that will lead the Global Transportation, Trade & Compliance team at Toast. This high performing leader will set the strategy for domestic and international transportation of hardware products with a focus on operational excellence while also preparing for changes to the business. This leader will also be tasked with continuously monitoring and apprising Hardware Supply Chain Operations leadership of potential risks in the global logistics landscape all the while implementing appropriate risk mitigation strategies. Finally, this person will provide subject matter expertise on cross-border transportation, imports, exports and ensure all Toast transportation activities are set up for scale and remain in compliance with Customs and local regulations in all of the regions Toast operates in today and will in the future. About this roll* (Responsibilities) - Lead the end to end strategy through execution of Toast’s global transportation function - Build and own Toast’s Trade & Compliance program through collaboration with all necessary internal and external parties (i.e. advisory, counsels, brokers and forwarders) - Mentor and coach the logistics team on implementing best practices - Communicate, escalate and manage risks that are identified with international transportation - Be a key member of the team that identifies and selects vendors (i.e. carriers, forwarders, brokers etc..) to ensure that Toast has the required capacity to execute per the supply plan at optimal cost - Serve as a champion of Logistics IT systems, implementing and utilizing technology tools (i.e. AI, freight visibility and freight pay systems) while leveraging vendor systems as applicable to provide visibility to freight and freight spend - Support function leadership in managing the transportation budget, delivering the operation at forecast, while leading cost savings initiatives for year over year improvements - Collaborate with key internal stakeholders such as Commercial, Planning, Warehousing/3PL operations, Product, Engineering, IT, Finance, Accounting, as well as external partners to optimize the end to end Logistics flow of materials and data Do you have the right ingredients*? (Requirements) - 7+ years of direct experience with global freight transportation and trade compliance - In-depth understanding of cross border regulations and compliance requirements (Customs Broker license is a plus but not required) - Strong people management, organization and communication skills - Excellent analytical and continuous learning mindset with ability to present clearly and concisely - Proven ability to establish control of global transportation operations using appropriate tools/systems and KPIs/metrics (costs and on-time performance) - Demonstrated knowledge of implementing logistics systems, trade & compliance tools and working with IT teams to scale operations and/or enable new capabilities - Willingness to challenge the status quo by questioning existing practices, identifying barriers, and developing new and better ways to do things ensuring contin The starting pay rate for this role is below. Please note that there is no range for this role; the rate listed below is the only rate. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $142,000—$227,000 USD Zone B $123,000—$197,000 USD Zone C $111,000—$178,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Lead and support compliance programs including SOC 2, ISO 27001, and CMMC, with a strong focus on cloud-native environments. • Coordinate internal and external audits, ensuring accurate evidence collection and alignment with technical stakeholders. • Support customer security reviews and questionnaires by clearly articulating SpyCloud’s cloud security controls and compliance posture. • Own continuous audit readiness across cloud platforms such as AWS, GCP, and Azure. • Design and execute continuous control testing using automation and scripting (preferably Python). • Partner with Engineering and Security teams to ensure compliance is embedded into system design and change management processes. • Build, maintain, and enhance automated evidence collection workflows using Vanta. • Integrate Vanta with cloud environments, identity systems, and CI/CD pipelines to support continuous compliance. • Collaborate with Engineering to implement automated compliance checks within cloud deployments. • Develop and maintain security and compliance policies, standards, and procedures aligned with cloud architecture and operational practices. • Ensure governance documentation supports SOC 2, ISO 27001, and CMMC requirements while remaining practical for technical teams. • Translate complex technical requirements into clear, actionable controls. • Lead risk assessments across cloud services, systems, and business processes. • Identify, assess, and drive remediation of cloud security and compliance risks. • Partner with stakeholders to ensure risks are understood, prioritized, and addressed. • Enhance vendor risk management workflows through automation and integration, including integration audits of third-party cloud services. • Work closely with Engineering, IT, Security, Product, and Legal teams to embed compliance into architecture and design decisions. • Serve as a subject matter expert for cloud compliance, control validation, and compliance automation.

Role Description As a Compliance Analyst (for Due Diligence), you enjoy digging in to ensure loan files and fees are accurate and compliant with regulatory standards. You understand what is needed to properly investigate and validate apparent regulatory compliance violations. To ensure a smooth transition from Compliance Analysis to Credit Review and beyond, you enjoy cross-functional collaboration with our Data Capture, Credit Review and Transaction Management teams. Qualifications - Ability to meet production quality and service standards - High technical aptitude - familiarity with Slack, Zoom, GSuite, Microsoft Office - Strong written and verbal communication skills - Analytical ability, good judgement, detail-oriented and organized Requirements - Reviewing loan packages, underwriting guidelines, or data files to identify the documentation necessary for the review - Capture required information from such information, which may include bookmarking the relevant pages where such information can be located, in a designated place - Audit loans to determine salability or conduct final review of loan documentation for accuracy and completeness - Identifying and documenting any discrepancies during audit, document issues in the process - Entering data, fees from LEs, CDs and COCs into system of record and running analysis to test for issues - Ensuring any exceptions are captured and recorded for incorrect or missing documentation, data errors, and any errors on the LE's and CD’s - Researching and responding to rebuttals and responses to findings - Maintaining communication with internal contacts as necessary to ensure expectations and timelines are met; escalating issues, as needed - Running system logic against information captured and handling any exceptions that may come from the application of this logic against the data captured - Applying exceptions and handling validations where necessary to ensure a complete and accurate review - Accurate tracking of the time spent on reviews Benefits - An opportunity to be a key part of an agile team of thinkers and doers collaborating to change a multi-trillion-dollar industry - Meaningful equity at a growth-stage company - Competitive salary - Top-tier medical, dental, and vision insurance - Flexible work hours and vacation time Company Description We’ve created a platform that has not only streamlined the process and made it more efficient - closing loans 45%+ faster - but has made mortgages more accessible in the process. Our mission is clear: democratize mortgages by helping lenders work more efficiently and stay compliant while eliminating the barrier to entry and the stress for the borrower. We are a company focused on a supportive, diverse, and inclusive culture - live through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to bring equality to the mortgage process and spread financial empowerment.