• Coordinate and manage the scheduling, dispatch, and tracking of drayage shipments from ports to warehouses, rail ramps, and final destinations. • Monitor and analyze dispatch operations to ensure optimal route and resource allocation. • Develop and maintain strong relationships with drivers, carriers, and port officials to ensure smooth operations. • Implement strategies to minimize costs and improve efficiency within the drayage operation. • Ensure compliance with all transportation laws, safety regulations, and company policies. • Resolve any issues related to shipments, including delays, damages, and discrepancies in a timely and effective manner. • Provide leadership, training, and support to other dispatch team members, promoting a positive and productive work environment. • Stay informed of industry trends, technologies, and best practices in drayage and logistics management. • Manage accounts and operate as the lead shipment point of contact for all matters. • Foster strong relationships with client contacts. • Negotiate to ensure the best costs and value to maximize profit. • Maintain strong relationships with clients and ensure their long-term satisfaction by providing solutions and support. • Collaborate with sales team to identify and grow opportunities or compete for new or lost opportunities. • Work together with sales team to ensure client satisfaction. • Assist with special projects as requested.

• If you’re interested in joining GFiber's Technical Operations Team but don't see an opportunity that you'd like to apply to, please send us your information and we'll keep you in mind when future roles become available!

• Gestión de CRM: Serás el guardián de la higiene de datos (Leads, Cuentas, Oportunidades) y crearás reportes/dashboards para la toma de decisiones. • Ejecución de Campañas: Coordinarás el despliegue de materiales y campañas en canales outbound y email. • Optimización del Lead Flow: Identificarás cuellos de botella entre marketing y ventas para proponer mejoras en los procesos. • Apoyo a Ventas: Asegurarás que el equipo comercial tenga todo lo necesario para mover el pipeline con precisión.

• Assist in the development and delivery of standards and specifications such as basis of design, OPRs, SOOs, point-and-alert lists, graphics, dashboards, reporting, training, and SoW documentation to ensure data center design requirements are maintained. • Collaborate with multiple stakeholders including internal partners such as Design and Construction, Quality, Safety, and Operations as well as external partners including Engineers of Record (EoR), general contractors, controls vendors, and equipment vendors to deliver data center capacity safely, on time, within budget, and of high quality. Participate in project health reviews. • Support site operations to troubleshoot operational issues, maintenance of existing data center control systems, RCAs, and retrofits. • Ensure PLC systems are designed to meet the specific requirements of our data centers and are properly installed, configured, monitored, and maintained. • Act as the bridge between design consultants, BMS vendors, and IT departments to ensure seamless and reliable Building Management System (BMS) implementation in both new data center deployments and retrofit projects. Oversee diagram and screen development for controls, network, BMS, EPMS, workflows, and processes. • Support Site Ops Controls Subject Matter Experts (cSME). • Work with our contractors and vendors to develop intelligent control systems and ensure optimal electrical and mechanical performance. • Propose strategies to optimize the interplay of electrical and mechanical systems for enhanced data center performance and stability. • Ensure compliance with tenant lease requirements and iterate specifications and standards to align with lease requirements. • With guidance from a Sr Engineer, work projects through concept, schematic, design development, construction documents, construction administration and turn-over as controls technical domain support on greenfield and retrofits projects. • Lead quality approval, process control, product evaluation, vendor proposals, automated testing support, and software review. • Prepare and issue Request for Proposals (RFP), input award recommendations, manage and administer project/program level contracts, review change cost proposals, value engineering proposals, invoices, shop drawings, submittals, requests for information, reports/audits/studies and other design related deliverables. • Learn and apply basic programming and configuration of control systems to standards and methods for processes, control logic and sequences, testing, evaluation, and integration. • Collaborate and engage with the Commissioning Team, with focus on area walk downs, critical benchmarks, systems integration and operation, issue resolution, commissioning script review and implementation, and providing technical support on design and operational related matters. • Drive project schedules while working closely with design and construction to ensure milestones and completion dates are on track. Drive opportunities to compress schedules proactively and in response to business needs. • Travel to datacenter sites for engineering studies, mechanical/electrical systems audits, startup testing, and full commissioning, as required. Travel to various equipment and bench testing sites, as well as remotely located design working sessions. • Occasionally, work outside of normal working hours to respond on an as-needed basis to emergencies and site events. • Participate in data center site visits to support and facilitate inspections, testing, and hands-on learning.