• Lead end-to-end contract lifecycle: draft and review new contracts, amendments, and addendums • Provide legal support to sales and partners • Maintain contract operations and insights • Serve as the primary privacy contact and operational lead • Oversee privacy governance and compliance • Support corporate governance and regulatory obligations • Monitor and advise on compliance with key Canadian federal and provincial legislation • Conduct legal research and provide operational support

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Partnership Manager, you’ll own a key sales territory and play a pivotal role in our continued growth. You’ll operate with autonomy, build trusted partnerships with education leaders, and drive innovative solutions that help schools and districts achieve their goals. You’ll thrive in a collaborative, fast-paced environment where your ideas matter, your contributions are recognized, and your impact is felt. - Drive revenue growth across your territory, developing strategic account plans and executing to exceed targets. - Build trusted relationships with key decision-makers and stakeholders—becoming a go-to partner in their success. - Deliver tailored presentations and demos that align to customer priorities and drive complex buying decisions. - Own the full sales cycle, making strategic account decisions in alignment with company goals. - Collaborate cross-functionally with Marketing, Customer Success, and Product teams to enhance customer experiences. - Analyze market trends and customer insights to inform territory strategy and identify new opportunities. - Champion continuous improvement, contributing to the evolution of our sales processes and team best practices. - Embrace new challenges and contribute to additional initiatives as needed to drive team and company success. Who You Are - You bring 4–6 years of experience in sales or customer-facing roles—bonus if it’s in EdTech or Education. - You have a proven track record of managing complex sales cycles and achieving ambitious goals. - You’re a strategic thinker who can connect customer needs with organizational value. - You’re an exceptional communicator and relationship-builder. - You thrive in ambiguity and adapt quickly to change. - You’re highly proficient with Salesforce and data-driven sales tools. - You lead with curiosity, integrity, and a collaborative spirit. - You are willing to take on evolving responsibilities based on business needs. - Preferred location is Albuquerque, New Mexico Job Application Deadline: April 15, 2026 Pay range for this role: $85,000—$100,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum’s notice regarding the collection of personal information from interested candidates is available here

• Develop and maintain accurate forecasts for clinical trial supplies based on protocol requirements and enrolment projections. • Collaborate with cross-functional teams to ensure alignment of clinical trial supply plans with study timelines and milestones. • Oversee relationships with external vendors, including clinical packaging and labelling partners, distribution centres, and courier services. • Monitor vendor performance, adherence to timelines, and quality standards. • Implement and maintain robust inventory management systems to track and manage clinical trial supplies throughout the supply chain. • Ensure adequate and timely supply of investigational products to clinical sites. • Oversee the planning, implementation and utilisation of effective clinical systems to support inventory management and distribution (e.g. IxRT). • Stay up to date on relevant regulatory requirements and guidelines related to clinical supply chain management. • Support regulatory strategy by overseeing provision of required documentation for submission and QP certification as required. • Ensure all activities comply with Good Manufacturing Practice (GMP) and other applicable regulations. • Identify potential risks and challenges in the clinical supply chain and develop mitigation plans. • Proactively address issues that may impact the availability of clinical trial materials. • Foster effective communication and collaboration with internal stakeholders, including Clinical Operations, Regulatory Affairs, Quality Assurance, and other relevant departments. • Participate in project team meetings to provide updates on clinical supply chain status and address any issues or concerns. • Contribute to monthly review cycles to ensure cross functional alignment on strategic and tactical topics. • All other duties as assigned

• Own the client service experience: Manage the relationship and service quality for an assigned group of clients. • Monitor service levels and ensure compliance with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Lead regular client service reviews (monthly/quarterly) to discuss performance metrics, incident trends, improvement opportunities, and upcoming initiatives. • Act as the point of contact for critical client issues, coordinating cross-functional teams to resolve incidents quickly and satisfactorily. • Support onboarding of new clients by coordinating service handover from projects to operational support. • Work with internal technical teams (Service Desk, Infrastructure, Cloud, Security) to ensure service delivery meets or exceeds client expectations. • Analyze ticketing and incident trends, identifying and driving remediation of root causes through proactive service improvements. • Manage client communications during major incidents, planned maintenance, and other impactful events. • Directly manage POD tech support staff: own scheduling, workload distribution, capacity planning, and day-to-day performance. • Build and maintain service delivery SOPs, escalation playbooks, ticket handling standards, and onboarding documentation for the POD. • Own PSA hygiene for the POD: enforce ticket quality standards (notes, categorization, resolution documentation), time entry accuracy and timeliness, and correct work type classification. • Contribute to service strategy: Provide feedback and ideas to improve MSP service offerings and delivery methods.