• Join a cloud-focused engineering team supporting and evolving infrastructure • Actively improve and maintain cloud platforms • Support Azure DevOps and CI/CD workflows • Collaborate in a technically mature environment oriented around continuous improvement

We are seeking an Assistant Product Operations Manager to support a growing portfolio of cloud-based products spanning GCP, Azure, and emerging platforms. This role partners closely with Product Management to drive operational excellence, improve execution visibility, and enable scalable product practices across teams. The ideal candidate is highly organized, data-driven, and experienced in coordinating complex, cross-functional initiatives in cloud or platform environments. Key Responsibilities - Product Operations & Planning - Drive product operating cadences including PI planning, roadmap reviews, and quarterly business reviews - Maintain and operationalize product roadmaps, delivery plans, and planning artifacts across teams - Metrics & Insights - Manage product KPIs and dashboards to track adoption, delivery health, and outcomes - Provide data-driven insights to support product and portfolio-level decision-making - Portfolio Coordination - Support alignment across products and cloud platforms (GCP, Azure, and others) - Track cross-team dependencies, risks, and delivery progress - Stakeholder Communication - Prepare executive-ready updates, presentations, and reporting - Facilitate cross-functional alignment across product, engineering, and business teams - Process & Tooling - Standardize and improve product management processes, tools, and best practices - Identify opportunities to scale and streamline workflows across the portfolio Role Scope This role focuses on enabling product managers through strong operational execution, insights, and coordination. It does not own product strategy, prioritization, or roadmap decisions, but partners closely with Product Management to ensure effective execution and alignment. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Telecommunting: Remote Travel Requirement: Less than 10% Clearance Level Must Be Able to Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Transform technology into opportunity as a Cloud Developer Senior Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. KEY RESPONSIBILITIES: Infrastructure Engineering & Automation: - Develop, maintain, and refine Terraform code to support infrastructure-as-code best practices - Assist the CDP Lead with defining baseline architectures and best practices for tenants - Build, configure, and maintain AWS infrastructure across multiple tenant environments - Implement and support AWS Instance Scheduler for resource optimization - Manage automation solutions for inventory reporting, CMDB updates, log retention, and other operational needs - Create and update architectural diagrams to reflect evolving solutions and infrastructure - Support the development of custom solutions, such as log retention pipelines, inventory reporting, AppStream deployments, and other specialized requests Security, Governance & Identity: - Review and remediate AWS Security Hub findings to maintain compliance and security posture - Integrate and support Okta / AWS SSO for secure identity and access management - Implement AWS tagging strategies for governance, reporting, and cost allocation - Manage ACM certificates, including issuance, renewal, and troubleshooting - Administer AWS accounts, including creation, configuration, and governance - Configure and maintain Service Control Policies (SCPs) to enforce guardrails and prevent tenant misconfigurations - Support AWS Organizations and Control Tower onboarding activities Tenant Support & Lifecycle Management: - Onboard new tenants and offboard departing ones, ensuring appropriate provisioning, security, and documentation - Assist tenants with complex technical issues, providing escalation support as needed - Work with ENS to manage Zscaler ZPA components, including connectors, DNS considerations, and security groups - Support SMTP solutioning and related integration tasks Troubleshooting & Monitoring: - Review AWS utilization and billing to identify opportunities for cost savings and performance improvements - Troubleshoot infrastructure issues using AWS native tools such as CloudTrail, CloudWatch Logs/Metrics, VPC Flow Logs, and firewall logs - Maintain and enhance Fluent-bit pipelines for log ingestion and retention across tenant environments REQUIRED SKILLS AND EXPERIENCE - Education: Technical Training, Certification(s) or Degree - Experience: 8+ years of related experience - Hands-on experience with Terraform for IaC - Strong AWS engineering background across networking, compute, storage, and identity services - Experience integrating SSO/identity providers (Okta) with AWS - Understanding of AWS governance: Organizations, Control Tower, SCPs, tagging, and account management - Familiarity with log management tools (Fluent-bit, CloudWatch Logs) - Troubleshooting experience with AWS monitoring/logging tools - Strong documentation and diagramming skills - Excellent communication and customer support capabilities - Knowledge of Zscaler ZPA or similar zero-trust solutions (preferred) Security Clearance Level: Must be able to obtain and maintain a Secret clearance US Citizenship Required Location: Remote GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. - Growth: AI-powered career tool that identifies career steps and learning opportunities - Support: An internal mobility team focused on helping you achieve your career goals - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off - Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. Salary Information The likely salary range for this position is $136,000 - $184,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Information Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

• Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team. • Plan, assess impact, coordinate, and implement changes. • Guarantee smooth platform operation and drive continuous improvement. • Contribute to automation and self-service solutions (e.g., DevOps tools, Python scripting). • Work closely with colleagues on task planning, shift schedules, and on-call rotations.