• Develop and implement strategic plans, in alignment with the company's objectives and vision, to drive operational excellence • Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance • Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency • Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement • Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department • Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth • Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards • Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines • Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization • Adhere to the company’s policies and standards and ensure that laws and regulations are being followed • Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities • Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams • Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness • Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement • Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement • Analyze data and provide insights to inform strategic decision-making and resource allocation

• Answer and direct phone calls • Write and distribute email, correspondence memos, letters, and forms • Assist the Property Manager in maintaining office policies and procedures

• Oversee day‑to‑day maquila operational workflows (inbound raw materials, temporary import regimes, outgoing finished goods), with focus in US Customs, to support accurate IOR/EOR filings. • Serve as Johnson & Johnson’s operational representative with U.S. Customs, brokers, freight forwarders, carriers, 3PLs, and maquila partners for all IOR/EOR based in the US. • Ensure accuracy of HTS classifications, valuations, country of origin, marking, and duty treatment for IOR / EOR in US territory. • Ensure filings align with U.S. Customs requirements (ACE, AES, ISF, entry types), and customs broker submissions. • Maintain audit readiness for customs, trade, and regulatory inspections. • Coordinate with customs brokers, surety providers, maquila partners, and carriers to secure appropriate bond coverage, track expiration dates, and manage timely dispositions to avoid penalties or bond claims. • Oversees TIB documentation completeness (bonds, TIB entry numbers, export confirmations, proof of exportation, and liquidation paperwork) and reconcile TIB records with finance and trade systems. • Lead remediation and corrective actions involving gaps that might compromise the adherence of IORs / EORs obligations regarding Trade practices in US territory, including TIBs (late exports, extensions not filed, bond claims), and coordinate protests or appeals where appropriate. • Coordinate incident response for detentions, holds, penalties, bond claims, and disputes with customs authorities; coordinate mitigation and, if needed, formal protests. • Respond to requests for information (RFIs), audits, and inquiries from U.S. Customs, FDA, and other government agencies; coordinate evidence collection, prepare responses, and manage follow‑up until resolution. • Monitor compliance KPIs, duty optimization opportunities (e.g., preferential origin under USMCA), drawback, FTZ or bonded solutions where applicable, and identify cost‑saving opportunities that maintain compliance. • Drive standard operating procedures, controls, and process improvements for cross‑border trade, TIB management, and maquila operations to reduce risk and cost and increase speed to market. • Serve as the trade compliance subject matter expert (SME) for cross‑functional and Operating Company (OpCo) projects — providing analysis, implementation guidance, and risk assessments to supply‑chain initiatives. • Navigate in Trade Software tools to perform reconciliations, audits and check-points of E2E transactions, involving Maquila, including Mexico Inbound / IMMEX / “Pedimentos” / Mex Exports / US Import, to identify inconsistencies and reduce declaration exposure. • Build and maintain strong relationships with internal stakeholders (Supply Chain, Manufacturing, Quality, Regulatory Affairs, Legal, Tax, Finance) to ensure smooth cross‑functional execution. • Follow internal Trade Procedures and maintain audit readiness for customs, trade, and regulatory inspections; Proactively identify, quantify, and implement duty‑savings initiatives (duty drawback, preferential origin claims, FTZ strategies), and track realized savings. • Partner with J&J Deliver Quality, and other areas, to ensure that activities are managed within the appropriate corporate framework and comply with other Johnson & Johnson guidelines (RIM, Procurement Red Book, Travel Policy, Training, etc).

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Office Supervisor is responsible for leading the office staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the General Manager and/or Assistant General/Yard Manager. Complete Daily/Weekly/Monthly Audits Plan, allocate and prioritize workload to meet operating requirements Establish monitor and ensure adherence to quality and quantity standards Handle Employee/Customer Service Issues Recommend organizational adjustments to efficiently and effectively accomplish assigned objectives Maintain office supply inventory and purchase supplies Maintain clean office environment Enforce company policy and procedure Train staff Ability to complete all job tasks for positions supervised Making daily bank deposits Cash handling Travel as needed Maintain confidential information/documentation Respond to alarm calls as needed Required Skills & Experience: - 1 plus years of supervisory or equivalent experience - Education: HS degree, some college or more preferred - Proficient in MS Office Suite - Type at least 45+ words per minute - Basic 10 key proficiency - Ability to work in a fast-paced environment - Excellent communication skills -- written and verbal - Excellent customer service skills and attitude - Basic math skills - Ability to delegate/prioritize workflow - Ability to direct and train others effectively as a team member - Ability to work independently or in a team environment - Ability to read/write in English fluently and effectively - Ability to coach, mentor, train staff - Ability to differentiate color - Ability to respond to alarm calls as needed Valid driver's license Occasional overtime as needed Pay: $21.88 - $27.33 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: - E-verify Participation - Right to Work