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Senior Social Media Marketing

Social Media ManagerSocial Media ManagerFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

81 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Social Media Marketing

Independence Pet Group

• Build the enterprise-wide social media strategy, including channel roles, audience segmentation, content pillars, publishing cadence, and measurement framework. • Develop a cross-funnel approach that supports brand awareness, community building, engagement, conversion, and retention. • Establish the governance model (policies, workflows, R&R’s, escalation paths). • Recommend tools and platforms needed for publishing, analytics, monitoring, and customer care. • Create and manage an integrated content calendar aligned to marketing campaigns, product launches, and company initiatives. • Write, edit, and produce compelling social-first content across formats (copy, short-form video, graphics, paid social assets). • Optimize each channel for best practices across LinkedIn, Facebook, Instagram, TikTok, YouTube, X/Twitter, Reddit, and emerging platforms. • Maintain brand voice consistency while adapting messaging appropriately by channel and audience. • Grow brand presence and visibility by cultivating authentic, two-way engagement with target audiences. • Develop a community strategy that fosters conversation, advocacy, and loyalty. • Collaborate with demand gen, digital, and product marketing teams to design full-funnel paid + organic social campaigns. • Implement a social listening framework to monitor brand sentiment, competitive signals, and emerging issues. • Establish KPI architecture spanning awareness, engagement, community growth, lead generation, and customer satisfaction.

Job Requirements

  • 5–8 years of hands-on social media marketing experience, ideally in a B2C organization with complex customer journeys.
  • Demonstrated success building or significantly scaling a social media function.
  • Expertise in paid + organic social strategy and execution.
  • Strong writing, storytelling, and creative development skills.
  • Proficiency with social tools (e.g. Sprinklr).
  • Experience with social listening, customer care programs, and issues management.
  • Analytical mindset with a track record of using data to drive decisions and optimize performance.
  • Familiarity with customer support processes or crisis comms is preferred.
  • Background in community management or influencer marketing is preferred.
  • Experience working cross-functionally in a matrixed marketing environment, experience in property and casualty insurance is a plus.
  • Ability to thrive in a fast-paced environment and build structure where it doesn’t yet exist.

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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