• Help shift results on this planet • Change lives • Build rapport with absolute strangers • Write amazing emails that elicit a response • Social selling via Facebook, Instagram and LinkedIn • Set up appointments every day to fill up your calendar • Be on the phone with prospects who are eager to speak with you • Express your passion for a mission-driven product

• Drive qualified B2B lead generation for the Sales team • Develop and manage a “growth stack” budget • Implement a contact identification and management strategy • Monitor and develop tools and strategies to improve the acquisition process • Establish brand awareness and conversion strategies on social media • Create and manage acquisition campaigns • Analyze current traffic data and optimize conversion

• Conduct relevant research and assist to prepare project workflows, and SOPs. • Coordinate and communicate with internal and external stakeholders to track and manage project timelines. • Assist in administrative and operation matters for Customer Growth Team, such as tracking issue tickets status to ensure SLAs are met, managing the dashboard and admin portals. • Build analytical dashboards to generate insights on customer service issues and recommend improvements to optimize existing processes. • Support in marketing efforts on customer campaigns. • Perform other related duties as required.

• Identify and prioritize growth opportunities in the Americas, including market expansion, product diversification, channel optimization, and other growth prospects • Lead the execution of strategic initiatives, partnering with commercial and all key stakeholder teams to deliver results • Conduct market research, competitive analysis, and customer insights to inform growth strategies • Develop and track action plans to ensure achievement of growth objectives • Foster strong relationships with internal and external stakeholders to influence sales, retention, and product strategies