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Every conversation matters.™
Account Manager
Location
New York
Posted
67 days ago
Salary
$80K - $150K / year
Seniority
Senior
Job Description
Account Manager
Mongoose
• Sell and Renew with Confidence: Consistently meet or exceed assigned renewal and expansion quotas to drive revenue growth, while developing informed, strategic retention and growth plans in partnership with your Customer Success Manager. • Drive Growth Like a Pro: Build pipeline through focused weekly outbound activities, own upsell and cross-sell opportunities by showing clients how Mongoose can solve even more of their challenges. • Be the Client’s MVP: Build rock-solid relationships through strategic outreach and Mongoose Quarterly Reviews (MQRs) that ensure clients feel heard, supported, and ready to grow with us. • Collaborate & Innovate: Partner with Marketing to share new offerings, success stories, and updates with clients; collaborate with Leadership to identify risks and develop creative solutions to challenges or closing opportunities. • Show Up, Stand Out: Represent Mongoose at industry events, conferences, and trade shows, leaving a lasting impression on clients and prospects. • Make Data Your Superpower: Track client health metrics to guide conversations and uncover opportunities, maintain an accurate and squeaky-clean CRM (hello, HubSpot!) with all renewals, upsells, and interactions.
Job Requirements
- Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment with a consistent track record of exceeding targets.
- You’re a natural at connecting with people and building trust, making clients feel understood and supported.
- You don’t wait for problems to knock—you see them coming and have solutions ready before anyone else notices.
- You use data as a secret weapon—leveraging insights to uncover opportunities, address challenges, and shape your approach.
- You thrive in a team-oriented environment, aligning with Marketing, Product, and Client Success to deliver exceptional results.
- Experience working with higher education institutions is a big plus, but not required—we’re happy to help you learn!
Benefits
- Comprehensive medical, dental, and vision coverage
- 401K with company match: 100% of the 1st 3% and 50% of the next 2%
- Flexible PTO
- Competitive Leave Policies
- 13 paid holidays, plus a week off between Christmas and New Year’s Eve
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