• Independently manage daily tasks and projects to maintain and enhance client satisfaction • Oversee client renewals, servicing, and potential terminations, ensuring all plan documentation, system records, and checklists are accurate and up to date • Manage client renewal processes by analyzing coverage needs and pricing, providing informed recommendations • Stay informed on IRS and Department of Labor regulations and industry trends, communicating updates to the team to foster knowledge sharing • Ensure adherence to standardized procedures and processes to deliver high-quality outcomes, support staff development through training, and maintain accurate record-keeping and technology use • Review and audit staff work for timeliness, quality, compliance, and system efficiency, proposing improvements as needed • Conduct audits of record-keeping systems and third-party card vendor systems • Address client and teammate inquiries related to administration, billing, claims, and problem resolution • Build and maintain strong client relationships, actively managing issues to retain clients, including coordination with other McGriff offices • Mentor and train teammates to promote effective service delivery • Provide administrative support for special projects and the development of new services as assigned • Participate in seminars, training, and carrier meetings to stay current on products and legislative changes • Support overall TPA practice revenue and client retention objectives

Title: Patient Account Representative 1 - Clinic (Part-time) Location: Baton Rouge United States Onsite Part time Job Identification : 46317 Job Category : Revenue_Cycle Job Description: This position represents the Patient Financial Services department to all customers (patients, vendors, physicians, etc.) and demands the knowledge and practice of customer service excellence. The position is responsible for answering all incoming calls to Patient Financial Services. The position also performs account review and follow-up. #CB - TECHNICAL TASKS - Answers all incoming calls to the Patient Financial Services Office; Investigates questions regarding patient liabilities or forwards information to appropriate person - Ensures appropriate discounts are applied to patient accounts - Assists with posting of adjustment transactions - Works with vendor agencies to ensure customer service and resolution of patient accounts - Returns phone and email customer service messages within 24 hours - Researches and submits refund transactions for patient overpayments - Maintains stock and orders all office supplies for the department - Responsible for efficiently processing all return mail, no backlog - Coordinates bank bag submittal for daily deposit. - Distributes all incoming mail on a daily basis - As needed, revises patient information related to address changes, financial classes, insurance information, billing/follow-up schedules, etc - Works Medicare payment remittance (1500 only) advice by end of week received to identify denied payments and takes action to insure accurate balance for patient, appeals and/or secondary billing - Assures accurate and timely follow-up for financial class MH and financial class 9 accounts via the collector work file utilizing telephone contacts and other resources to determine claim status and takes appropriate action to ensure timely and accurate payments - CRITICAL THINKING - Receives forms and correspondence. Organized daily work activities, balancing demands of volume and priority items - Demonstrates a complete understanding of Insurance Department policies and procedures - Assumes personal responsibility for on-going continuing education and professional development - Always reports any problems with the normal work flow to the Supervisor - Demonstrates a complete understanding of all policies and procedures concerning the responsibilities of the Patient Inquiry position. - Assists other departmental employees by sharing pertinent information on new policies or procedures - NTERPERSONAL RELATIONS - Answers telephone and personal inquiries - Deals effectively with patients, insurance companies and others while always remaining tactful and friendly - Trains other employees as needed - Performs other duties as requested. Education - High school graduate

Deine Rolle bei Ocumeda Als Medical Partner Manager (m/w/d) arbeitest du eng mit unserem CMO zusammen und übernimmst eine zentrale Rolle beim Aufbau und der Weiterentwicklung unseres bundesweiten Versorgungsnetzwerks. Netzwerk & Partnerschaften - Aufbau und Pflege eines deutschlandweiten Netzwerks aus Augenarztpraxen und Kliniken. - Gewinnung neuer Kooperationspartner für strukturierte Weiterbetreuung auffälliger Fälle. - Abstimmung von Termin-Slots und Versorgungsprozessen mit Praxen. - Entwicklung langfristiger, strategischer Partnerschaften im Gesundheitswesen. Strategische Zusammenarbeit mit dem CMO - Enge operative und strategische Zusammenarbeit mit unserem CMO. - Erstellung von Entscheidungsgrundlagen, Marktanalysen und Partner-Updates. - Strukturierung und Weiterentwicklung unserer medizinischen Partnerstrategie. - Vorbereitung wichtiger Management- und Board-Präsentationen. KOL-Management - Identifikation und Aufbau von Beziehungen zu relevanten Key Opinion Leaders (KOLs) in der Ophthalmologie. - Betreuung und strategische Einbindung bestehender KOLs. - Koordination von Advisory Boards und fachlichen Austauschformaten. - Sicherstellung einer konsistenten, hochwertigen medizinischen Positionierung von Ocumeda. Partner-Onboarding - Begleitung neuer Partnerpraxen beim Onboarding in unsere Versorgungsprozesse. - Grundverständnis für digitale Schnittstellen, Praxissoftware-Integration und Datenflüsse. - Enge Abstimmung mit unserem Tech-Team bei systemseitigen Fragestellungen. Das bringst du mit Wir suchen eine Persönlichkeit, die medizinisches Verständnis, analytische Stärke und Beziehungsmanagement vereint. - Du hast ein abgeschlossenes Studium im Bereich Medizin, Life Sciences, Gesundheitsökonomie oder einer vergleichbaren Fachrichtung. - Du bringst Erfahrung im Gesundheitswesen mit (z. B. MedTech, Digital Health, Pharma, Netzwerkaufbau oder strategische Projekte). - Du bist erfahren und souverän im Austausch mit niedergelassenen Fachärzt:innen oder Kliniken. - Du hast Erfahrung in der Erstellung von Management-Präsentationen sowie strategischen Entscheidungsunterlagen. - Du arbeitest strukturiert, analytisch und eigenverantwortlich. - Du bist bereit zu reisen. - Du bringst sehr gute Deutschkenntnisse (mind. C1) sowie gute Englischkenntnisse (mind. B2) mit. Was dich bei uns erwartet - Sinnstiftende Arbeit mit Wirkung: Mitarbeit an einer der führenden Teleophthalmologie-Plattformen in Zentraleuropa, die den Zugang zur augenärztlichen Versorgung nachhaltig verbessert. - Stabiles Wachstum & bewährtes Geschäftsmodell: Etabliertes B2B2C-Modell mit über 780 Partner-Optikerstandorten und 320.000+ durchgeführten Screenings. - Interdisziplinäres Arbeitsumfeld: Zusammenarbeit mit erfahrenen Kolleg:innen aus Augenoptik, Augenheilkunde, Software- & KI-Entwicklung sowie Strategieberatung. - Gestaltungsspielraum & Verantwortung: Eigenverantwortliches Arbeiten, abwechslungsreiche Aufgaben und echte Möglichkeiten, Themen aktiv mitzugestalten. - Feedback- & Entwicklungskultur: Regelmäßiges, konstruktives Feedback und individuelle Weiterentwicklungsmöglichkeiten. - Individuelles Development Budget: Persönliches Weiterbildungsbudget, das du flexibel für Trainings, Kurse, Konferenzen oder fachliche Weiterentwicklung nutzen kannst. - Flexible Arbeitsmodelle: Flexible Arbeitszeiten (Montag–Freitag) sowie die Möglichkeit, remote bzw. aus dem Homeoffice zu arbeiten. - Wellbeing & Mental Health: Maximaler Zuschuss zur Wellpass-Mitgliedschaft. - Zusammenarbeit & Teamkultur: Internationales Team mit starker Zusammenarbeit und regelmäßigen gemeinsamen Teamevents. - Attraktive Vergütung: Kompetitives Gehalt entsprechend deiner Rolle und Erfahrung. - Zentraler Arbeitsplatz: Modernes, dog-friendly Office im Herzen von München, in unmittelbarer Nähe zum Hauptbahnhof.

YouTube Channel Owner (Spanish-speaking, Remote) Barcelona / Madrid / Malaga / Valencia / Seville / Andalusia / Alicante Marketing / Remote YouTube Channel Owner for Academia de Hostinger YouTube channel, where education meets inspiration. Transform how millions learn online! As a YouTube Channel Owner at Hostinger, you'll be the face of our channel, using your creativity to bring our educational content to life. You'll own the entire local production process & strategy—from idea to creative implementation (ideate, write, record, publish, optimize, analyze). This role demands both creative vision and strategic thinking. You'll not only create, but also analyze performance data, find content opportunities, do local competitor & keyword research & collaborate with video editors and the entire YouTube team to ensure your video performs. You will grow our YouTube channel through locally relevant content. Your day-to-day - Own the entire Spanish channel: Ideate, research, write, record, publish, and analyze—managing the full production workflow from concept to optimization. Use freelance support where needed. - Create & perform: Record engaging, informative videos (long-form and Shorts) that bring our educational content to life for Spanish-speaking audiences. - Shape localized strategy: Set channel goals, conduct keyword and competitor research, and shape content direction based on regional insights and cultural nuances. - Analyze & optimize: Track video performance metrics, identify what's working (and what's not), and implement data-driven improvements to boost retention and growth. - Collaborate cross-functionally: Work with freelance editors on visual execution, partner with scriptwriters on content development, and contribute to quarterly planning with the broader YouTube team. - Manage the details: Handle video uploads, metadata optimization, A/B thumbnail testing, and maintain SOPs to keep production running smoothly. - Innovate continuously: Test new formats, experiment with hooks and structures, and help drive our evolution from tutorial-focused content to an entertaining, human-centered learning hub. Your skills & experience - 3+ years of experience in content creation & strategy with proven on-camera work (YouTube content preferred). - Spanish-speaking, native-level language skills. - Strong acting and presentation skills—comfortable on camera, able to refine delivery, energy, and storytelling to connect with audiences. - Good understanding of YouTube platform specifics: retention strategies, content optimization, and what makes videos perform. - Ability to analyze performance data and translate metrics into actionable content decisions. - Creative writing skills and SEO knowledge with the ability to structure content, localize scripts, and adapt messaging for Spanish-speaking audiences. - Experience managing multiple projects independently—strong organizational skills, accountability for deadlines, and self-driven workflow management. - Knowledge of video production fundamentals and visual storytelling principles. - Excellent cross-functional collaboration and communication skills, comfortable working with remote teams and freelancers. - Creative problem-solver who balances artistic vision with performance data—can advocate for ideas and back them up with reasoning. - Market research skills: ability to analyze competitors, identify content opportunities, and bring locale-specific insights to shape the local strategy. - Nice to have: Experience with multi-cultural teams, familiarity with tech/web-building niche, knowledge of AI-powered editing or writing tools, background in video strategy or analytics, or cross-platform content experience (TikTok, Instagram). Benefits for you - 360 Growth: We provide limitless learning opportunities: access to platforms like Reforge and CoachHub, global conferences, feedback culture, digital libraries, and industry-leading subscriptions. Advance your career with internal mobility, and grow with a team eager to share knowledge and support your success. - Freedom & responsibility: Work on your terms, whether from the comfort of home or anywhere in the world. With a home office budget, you can elevate your workspace. Enjoy the flexibility to manage your schedule while bringing your ideas to life in a fast-paced, dynamic environment. - Wellness simplified: Your health comes first with company-provided sick days, 20 paid suspension days, Headspace subscriptions, and recharge leave. Participate in wellbeing-dedicated events and simply enjoy the balance of a lifestyle that prioritizes wellness. - Work hard - play hard: Celebrate your achievements with company events like Town Hall, Meet the Client initiatives, team-building experiences, and workations. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.