• Utilize your familiarity with EMR systems to manage patient records efficiently and accurately. • Update and maintain EMR systems with new patient information, medical history, and treatment plans. • Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat. • Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect. • Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care. • Collaborate with medical billing teams to ensure accurate coding and billing information. • Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information. • Work closely with the team to ensure seamless coordination and communication.

• Calendar Management: Efficiently manage the CEO's complex and ever-changing schedule, including organizing meetings, conference calls, and appointments. Anticipate scheduling conflicts and proactively resolve them. • Email and Correspondence: Monitor and prioritize the CEO's email inbox, draft and respond to emails on their behalf, and ensure timely and accurate communication with internal and external stakeholders. • Travel Arrangements: Arrange all travel logistics for the CEO, including flights, accommodations, transportation, and itinerary planning. Coordinate with travel agencies, manage visas and travel documents, and provide necessary information and support during trips. • Meeting Coordination: Prepare meeting agendas, coordinate logistics, and ensure all necessary materials are prepared and distributed in advance. Take minutes, track action items, and follow up on outstanding tasks to ensure efficient meeting outcomes. • Confidentiality and Discretion: Handle sensitive and confidential information with the highest level of integrity and discretion. Maintain confidentiality in all matters related to the CEO, the organizations, and business operations. • Documentation and Filing: Organize and maintain files, records, and documentation, both electronic and physical, ensuring easy retrieval and efficient organization. Develop and maintain a systematic approach to record-keeping. • Communication Liaison: Act as a liaison between the CEO and internal and external stakeholders, including employees, clients, partners, and investors. Handle incoming inquiries, screen phone calls, and provide accurate information or redirect them to the appropriate person. • Research and Analysis: Conduct research, gather data, and prepare reports, presentations, and briefing materials for the CEO. Provide insightful analysis and recommendations based on findings to support decision-making processes. • Miscellaneous Tasks: Undertake additional tasks and projects as assigned by the CEO, which may include personal errands, event planning, and other ad hoc responsibilities.

• Manage executive calendars and emails. • Schedule and coordinate meetings across time zones. • Prepare presentations, reports, and documents. • Record meeting minutes and follow up on tasks. • Maintain confidentiality and professional communication. • Other similar or related tasks.

• Document processes and maintain accurate records. • Upload and organize files in Google Drive. • Perform data entry and internal reporting tasks. • Manage emails and communication with clients and vendors. • Support research and document handling. • Other similar or related tasks.