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Pharmacy Customer Service Representative
Location
South Carolina
Posted
58 days ago
Salary
$14 / hour
Seniority
Junior
Job Description
Pharmacy Customer Service Representative
Qualfon
• Answer incoming calls and assist customers, pharmacies, and doctor offices. • Research information in databases to resolve customer service issues • Maintain composure in escalated situations • Operate accurately and efficiently in a fast-paced environment • Handle multiple responsibilities at one time • 100% attendance during training
Job Requirements
- At least 1 year of Call Center experience preferred.
- At least 1 year of work at home experience required.
- Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
- Excellent verbal, written, and listening skills
- Professional and articulate voice
- Ability to multi-task in several computer applications at once while holding a conversation with a customer
- Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
- Computer savvy and can resolve minor technical issues with minimal assistance
- Basic math skills required
- Ability to problem solve
- At least 18 years of age or older
- High School Diploma or GED
Benefits
- Free access to personal and professional support through the Qualfon care coaches program
- Medical, dental benefits, vision and life & accident insurance for full-time employees
- Competitive wages
- Opportunities to earn additional income through incentives
- Paid time off
- Paid Training
- Employee discounts
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