The Pennant Group is committed to delivering life-changing services in the healthcare industry, specializing in home health, hospice, and senior care services that are aimed at pro
Billing & Collections Lead
Location
North Carolina
Posted
66 days ago
Salary
0
Seniority
Senior
Job Description
Billing & Collections Lead
Pennant Group
• Lead, train, and mentor the billing and collections teams • Oversee preparation, review, and submission of claims to Medicare, Medicaid, and commercial payers • Direct end-to-end AR management including payment posting, reconciliation, and follow-up activities • Implement and oversee processes for research, correction, resubmission, and appeal of denied claims • Develop and execute strategic plans for collecting outstanding balances from various payers • Serve as primary escalation point for complex payer issues • Ensure all billing and collections practices adhere to compliance guidelines • Track, analyze, and report on key revenue cycle metrics • Work closely with Intake, Authorization, and Clinical Documentation teams
Job Requirements
- Minimum of 3 years of experience in healthcare billing and/or collections
- Home Health or Hospice experience strongly preferred
- Minimum of 1 year of leadership or supervisory experience managing billing, collections, or accounts receivable teams
- Deep understanding of Medicare and Medicaid billing and appeals processes
- Proven ability to interpret EOBs, remittance advice, payer contracts, and denial reasons
- Proficiency with major Home Health or Hospice EMR and billing systems (e.g., HCHB, WellSky / Kinnser, MatrixCare)
- Comprehensive knowledge of ICD-10 coding, institutional claim forms (UB-04/CMS-1450), and payer billing rules.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Paid time off
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