Pennant Group

Title: Portfolio Clinical Leader locations Remote, California time type Full time job requisition id JR61156 Job Description: JOB SUMMARY Under the direct supervision of the Market Leader (ML), the Portfolio Clinical Leader (PCL) position will support local clinical leaders, clinical clusters, and resources at agencies across a given market/region. The PCL is a passionate developer of leaders who can enhance the capacity, abilities, and outcomes of agency DCS/DORs. PCL have demonstrated abilities in growing agencies and increasing care efficiencies to deliver world class quality of care in efficient and cost effective ways. PCLs must be proficient in leadership development in order to develop leaders and clusters across the market. As a partner to the Market Leader, the PCL and ML work together to build a market/company that provides life changing services across all four cornerstones (culture, community, clinical/compliance, finance). ESSENTIAL FUNCTIONS - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Assists local leadership in developing and implementing processes to monitor and measure activities related to clinical operations, education, and performance improvement. - Provides support and expertise regarding orientation, new hire competency systems, annual skills competency, and on-going in-service educational program development to drive improved staff retention. - Responsible for the recruitment, orientation, onboarding, and ongoing leadership development of key clinical leaders within the market’s agencies, in collaboration with the agency’s Executive Director with the ultimate goal of clinical leaders become C-level owners. - Collaborates with resources to respond to field needs in system, process, and best practice design, education, and proliferation. OTHER DUTIES Please note this job description has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice. MINIMUM EDUCATION AND/OR LICENSURE - Licensed Registered Nurse - Related licensed discipline (e.g. PT/OT/ST, etc.) MINIMUM EXPERIENCE - A minimum of five years’ Home Health and/or Hospice experience - Previous experience as an agency leader REQUIRED SKILLS, ABILITIES AND/OR LICENSURE - Understanding of the legal and regulatory framework governing the home health/hospice industry - Ability to work with all levels of management on all aspects of clinical operations - Verbal and written communication skills necessary to explain complex and/or confidential information. - Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for agency leader’s to meet deadlines and goals, and work independently in responding to day-to-day functional needs. - Demonstrated ability to interact effectively with employees. - Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. - Software skills, including use of Microsoft Office software and web-based applications. ACKNOWLEDGEMENT I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company’s established policies and procedures. I agree to request guidance from my Supervisor in the event that I am unsure of how to interpret any policy. I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice. This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the facility, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures. Location: Cornerstone Service Center - CA Wage: DOE $120k - $150k #Hybrid The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

• Manage the end-to-end delivery of HRIS projects, including application implementations, infrastructure upgrades, integrations, security initiatives, and data-related efforts. • Drive day-to-day project execution activities, including scope definition, work planning, dependency management, milestone tracking, and issue resolution. • Ensure projects are delivered on time, within scope, and aligned to agreed technical and business objectives. • Support Agile delivery practices where applicable by facilitating sprint planning, stand-ups, reviews, and retrospectives. • Track sprint progress, manage backlogs in partnership with technical leads or product owners, and ensure impediments are addressed promptly. • Utilize the organization’s project and work management tools to track progress, tasks, and deliverables. • Maintain accurate project timelines, task assignments, and dependencies within approved tools. • Prepare concise, actionable status reports and dashboards to communicate project health, milestones, risks, and next steps to stakeholders. • Engage proactively with business stakeholders including HR, Finance, Operations, Compliance, and Clinical leadership to gather comprehensive functional and operational requirements. • Facilitate cross-functional requirements sessions to ensure business needs are fully understood and accurately translated into technical deliverables. • Conduct stakeholder interviews, documentation reviews, and workflow walk-throughs to ensure a comprehensive view of existing operations. • Partner closely with IT teams—including HRIS, Infrastructure, Security, Data, and Clinical apps—to understand technical requirements and execution dependencies. • Serve as the primary point of coordination between technical teams and business stakeholders, translating technical concepts into clear, actionable project updates.

• Conduct detailed home health and hospice pre-billing reviews to support Portfolio partners and their agencies. • Identify discrepancies, missing information, and opportunities for documentation improvement. • Utilize information gathered to provide education and facilitate alterations to the HCHB documentation, and process improvements to prevent recurrence. • Direct agencies to use documentation data outcomes for QA improvements. • Ensure documentation accurately reflects the patient’s clinical status and the care provided. • Set up meetings with clinical leaders to provide education, highlight findings, and make documentation recommendations. • Stay current with practices in both home health and hospice fields and suggest educational and resource materials which would be beneficial to the staff. • Recommend new approaches to on-going continued improvements to policies, procedures, and documentation. • Identify trending issues and share them with the team and the clinical leaders. • Stay up to date with all federal, state, and local regulations, as well as organizational policies and procedures to ensure compliance. • Work within and be comfortable with HCHB, PDF-Xchange, Excel, and Smartsheet.

Title: Social Media Specialist & Creative Writer Location: Eagle, Idaho locations Eagle, Idaho time type Full time Job Description: Who We Are At Pennant, our culture is our competitive advantage. We are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values—Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership. We believe great results come from empowered leaders, strong relationships, and people who take ownership of their work. What You’ll Do Social Media Lead - Own and lead strategy across LinkedIn, Facebook, Instagram, and YouTube for the Pennant Group. - Define and evolve Pennant’s brand voice across all channels - Build and maintain a consistent, high-quality content cadence - Build content strategies and campaigns to grow audience Content & Writing - Serve as a primary writer and storyteller for the brand - Create compelling posts, scripts, and narratives that reflect Pennant’s mission and culture - Translate complex ideas into clear, engaging, human-centered content LinkedIn Influencer Program - Lead and manage a growing network of 4+ internal influencers - Develop and execute content strategies for each voice in building authentic/ engaging personalized content Podcast Growth & Strategy - Grow and lead out Pennant’s podcast presence partnering with our video production team and podcast hosts to help drive engaging content - Increase listenership, engagement, and distribution reach Audience Strategy & Growth - Define target audiences and refine messaging to reach them effectively - Identify who we’re trying to connect with—and how to reach them - Build a sustainable posting cadence Growth & Performance - Develop and execute strategies to see a consistent growth pattern - Track performance metrics and optimize content based on insights - Experiment with new formats, channels, and growth tactics Who You Are - A strong writer with a clear, compelling voice - Both strategic and hands-on—you can think big and execute daily - Deep understanding of LinkedIn and thought leadership content - Experienced in growing social media audiences and engagement - Passionate about storytelling that drives purpose and connection - Comfortable leading initiatives and influencing without formal authority What Success Looks Like - A clear Pennant voice across all platforms - A thriving LinkedIn influencer ecosystem - Consistent, high-quality content cadence - Significant audience growth - A growing, engaged podcast audience - Content that drives both emotional connection and brand credibility The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Type: Full-Time Location: Hybrid - Eagle, ID Additional Information We are committed to providing a competitive Total Rewards Package that meets our employee’s needs. From a choice of medical, dental and vision plan to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

• Own the design, configuration, and ongoing optimization of Workday Payroll, Absence, and Time Tracking • Lead Workday semi‑annual releases, including impact analysis, testing, documentation, and deployment • Act as the escalation point for complex payroll, time, and absence issues • Configure payroll processing, earnings, deductions, and payroll schedules • Maintain U.S. payroll compliance across federal, state, and local requirements • Provide Tier 3 support for payroll, time, and absence system and data issues • Build and maintain Workday reports, dashboards, audits, and calculated fields • Mentor HRIS and payroll system resources and promote Workday best practices

• Conduct impartial investigations into complaints involving discrimination, harassment, retaliation, workplace misconduct, policy violations, and other employee relations concerns. • Interview complainants, respondents, and witnesses respectfully and professionally, ensuring neutrality and due process. • Collect, analyze, and evaluate documentation, evidence, and data to form fact-based conclusions. • Draft clear, concise, and legally sound investigation reports, summarizing findings and making recommendations where appropriate. • Partner with HRBPs, Legal, Compliance, and leadership to ensure alignment with company policies and applicable laws. • Guide leaders on policy application, corrective action, and risk mitigation. • Maintain accurate and confidential case records within case management systems. • Identify trends from case data and recommend proactive measures to strengthen workplace culture and compliance. • Stay current on employment law, HR best practices, and investigative techniques.

Title: Assistant Financial Controller Location: Eagle, Idaho Full time Job Description: We have built a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support. About the Company Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries, and we’re looking for an Assistant Financial Controller to join our world‑class Service Center team. Our affiliates operate 240+ senior living, home health, hospice, and home care agencies across 18 states — all supported by a unique, decentralized model and a culture grounded in our CAPLICO values. About the Opportunity In this role, you’ll partner closely with our Financial Controller to lead consolidated accounting and internal financial reporting for The Pennant Group (NASDAQ: PNTG). You’ll oversee daily accounting operations, support audits and SOX compliance, streamline processes, and help drive strategic financial planning across a multi‑entity environment. This position plays a key role in ensuring accurate financial data, strong internal controls, and clear communication across both finance and operational teams. What You’ll Do - Manage key accounting functions including monthly close, consolidations, intercompany, fixed assets, leases, treasury, and allocations - Prepare and review financial statements in compliance with US GAAP - Maintain a SOX‑compliant internal control environment - Support internal/external audits, budgets, forecasts, and process improvements - Lead and mentor accounting team members - Partner with leaders across multiple affiliates to ensure accurate, timely financial operations What We’re Looking For - Bachelor’s in Accounting/Finance; CPA preferred - 6+ years of accounting/finance experience, including leadership - Strong GAAP knowledge; SEC reporting & SOX experience a plus - Skilled in consolidations, audits, and multi‑entity environments - Excellent communication, analytical, and organizational skills - Healthcare services experience preferred Additional Information We are committed to providing a competitive Total Rewards Package that meets our employee’s needs. From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars. Compensation: Based on experience. Type: Full Time, mostly in person, with some hybrid flexibility Location: Pennant Service Center 1675 E. Riverside Drive Eagle, ID 83616 If interested in this position, please submit a resume for consideration. We look forward to hearing from you! The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

• Work in eClinicalWorks (ECW) to submit claims, resolve edits/rejections, and keep billing moving • Post and reconcile payments (ERA/EOB), adjustments, and resolve posting discrepancies • Manage denials: research root cause, correct issues, submit appeals, and track to resolution • Own your AR: follow up on unpaid/underpaid claims, prioritize aging, and document actions clearly • Use payer portals and tools (commercial, Medicare/Medicaid, Availity, Waystar, Noridian, etc.) to check status, pull remits, and resolve payer issues

• Prepare and submit accurate Medicare, Medicaid, and Commercial insurance claims through H ome C are H ome B ase (HCHB) and Waystar billing platforms. • Ensure compliance with Patient-Drive Groupings Model ( PDGM ) billing rules and payer-specific guidelines. • Monitor, review, and follow up on claims, including aging accounts receivable, denied or rejected claims. • Resubmit overdue accounts and escalate seriously overdue accounts to collections when necessary. • Collaborate with cross-functional teams including Intake, Authorization, Clinical, Operations Support Office ( OSO ), and regional staff to ensure billing accuracy and resolve any discrepancies. • Respond to billing inquiries from internal and external stakeholders. • Participate in A ccounts Receivable (AR) and Billing Accountability Meetings (BAM). • Prepare and review relevant reports such as billing summaries, bad debt , and outstanding AR to ensure accuracy and completeness. • Assist with audits and provide documentation as needed. • Other duties as assigned related to billing and revenue cycle operations.

• Lead, train, and mentor the billing and collections teams • Oversee preparation, review, and submission of claims to Medicare, Medicaid, and commercial payers • Direct end-to-end AR management including payment posting, reconciliation, and follow-up activities • Implement and oversee processes for research, correction, resubmission, and appeal of denied claims • Develop and execute strategic plans for collecting outstanding balances from various payers • Serve as primary escalation point for complex payer issues • Ensure all billing and collections practices adhere to compliance guidelines • Track, analyze, and report on key revenue cycle metrics • Work closely with Intake, Authorization, and Clinical Documentation teams