Description and Requirements The Opportunity The Disability Solution Train Product Owner is responsible for developing and refining features in collaboration with product engineering and business operations teams spanning multiple ARTs. This position requires the ability to operate in a fast-paced environment with multiple competing priorities. The Product Owner (PO) prioritizes and documents user stories to be developed by the agile team and works closely with the Product Manager and Operations Leaders to drive operational readiness and adoption. The PO is a core member of the agile development team and collaborates with other Product Owners and Product Managers across the Solution. This is a critical role with significant accountability for building and managing relationships across business stakeholders and within the team. The role also provides visibility into team-delivered work and ensures clarity on the value delivered for the investment. Guided by our purpose- always with you, building a more confident future -and our New Frontier strategy focused on stronger growth, attractive returns, and all‑weather performance, this is an exciting opportunity to collaborate closely with Scrum Masters, Product Management, customers, business owners, and other stakeholders. The PO helps create sustainable plans and continuously incorporates feedback into solutions. POs share accountability with Product Managers for delivery outcomes and make key decisions to resolve product-related issues. They lead the creation of business scenarios, detailed stories, and related testing to ensure clarity for the team. They also work with Product Managers to break down epics into features while prioritizing stories. POs strategically design solutions at the team level in alignment with broader ART objectives, partnering closely with other POs and Product Management. Ultimately, they help teams meet commitments by exploring solution options, ensuring decisions are made by accountable parties, and focusing on delivering value that meets customer needs and business goals. Key Responsibilities Lead: - Understand applicability of API's and AI to streamline business operational processes. Identify, document, and implement AI opportunities to streamline business processes. - Able to pull and analyze data from multiple data sources. - Hands on experience with AI tools and a curiosity to learn new tools. Create: - Apply in-depth knowledge of STD, LTD, and AMS operations to inform product strategy, feature and user story development. - Translate business operational requirements into actionable user stories and features. Manage: - Prioritize and manage the team backlog to maximize value delivery. - Accept completed work, ensuring it meets defined acceptance criteria and quality standards. - Provide visibility into priorities, workflow, and sequencing for the agile team. - Identify benefit hypotheses in collaboration with Product Manager and key stakeholders. Develop: - Build strong relationships with business stakeholders, technical teams, and cross-functional partners. - Collaborate with Scrum Masters, Product Managers, and other Product Owners to achieve shared objectives. - Gather and incorporate feedback from multiple stakeholders to continuously improve solutions. Coordinate: - Support production for escalated customer issues, ensuring timely communication and resolution. - Manage client-specific communications and process/timing inquiries. - Write and triage Requirement Documents, assess feasibility, and coordinate with application development teams. Required Qualifications - 2+ years of proven experience as a Product Owner in product / application development teams. - Understanding of API's, integration, and data management. - Knowledge of STD, LTD, and AMS operations. - Demonstrated ability to learn, digest and communicate new business domain content - Excellent communication, collaboration, and problem-solving skills. Preferred Qualifications - Experience working in Agile teams and delivering solutions in complex environments. - Bachelor's degree The expected salary range for this position is $93,200 - $135,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $93,200 - $135,000

• Driving agile product design & development • Guiding the overall creation and release of nascent end-to-end digital products • Owning communication and collaboration for various project areas • Managing the project scopes and deadlines • Establishing scopes of work and documenting detailed requirements • Engaging directly with clients and managing account details

• Working within the department to own problems all the way to the delivery of solutions • Coordinate dependencies between Mobile and Cloud engineering teams to ensure seamless solution delivery. • Gathering and synthesising customer insights from internal teams (e.g., Partnerships, Operational Delivery) and external sources (field visits, user interviews, market research) to inform product development. • Support prioritising high-level problems to solve in the product backlog. • Reviewing our projects to determine how well our product is performing • Work with Engineering Managers who run the development teams, ensuring they are involved and informed. Facilitating their participation in stakeholder calls and field visits to grow their autonomy in their respective teams. • Stay up to date with industry trends, emerging technology and best practices in our sector. • Grow our customer obsession in everything we do through education, processes, and tools.

Role Description We are entering an exciting phase of growth and are expanding our Product team to take on new challenges and opportunities. As one of our early Product Managers, you will work closely with the Founders, Engineers, Product Designers, and cross-functional teams to drive the planning, execution, and delivery of innovative applications, platform features, and client solutions, shaping the future of our products and advancing our mission to revolutionize data freedom. We are searching for a Product Manager to lead our AI agent identity products, including: - Agent Auth: Provides verifiable agent identity, programmable authorization and delegation, and privacy-preserving data access. - Agent Guard: A platform that provides prompt filtering, employee access management, and a control panel for monitoring and controls. What You Will Do: - Lead product development initiatives, driving the end-to-end product lifecycle, including planning, positioning, requirements gathering, roadmap development, and product launches. - Define product strategies and translate into detailed requirements and PRDs (Product Requirement Documents) to guide engineering and design teams. - Collaborate with cross-functional teams—Engineers, Product Designers, and ecosystem teams—to ensure timely and successful development, QA, and product delivery. - Partner with enterprise clients and stakeholders to align on product goals, gather feedback, and deliver tailored client solutions. - Define and track KPIs and success metrics to measure product and project outcomes, ensuring continuous improvement. - Develop and implement processes, communication plans, and resource allocation strategies to enable smooth and efficient project execution. - Oversee project timelines and task management to ensure deliverables are completed on time and align with organizational priorities. Qualifications - 5+ years of experience with a proven track record in a Product Management role. - AI native, and strong proficiency in AI tools, model capabilities, and industry trends, particularly in an enterprise setting. - Proficiency with product management frameworks, such as Agile and Scrum, and tooling, such as Jira or Linear, to manage product development workflows. - Strong analytical and strategic thinking skills to solve complex problems creatively and pragmatically. - Effective written and verbal English communication skills, with an appreciation for clear and thorough documentation. - Exceptional organizational skills with a fast-paced operating rhythm. - Attention to detail and a commitment to delivering high-quality outcomes. - An entrepreneurial mindset with the ability to thrive in a dynamic startup environment. - Familiarity with the entire product lifecycle, from strategy to execution, including writing PRDs and working closely with engineering teams. - Strong technical acumen to collaborate effectively with engineers and designers. Requirements - Technical understanding of frontend and backend Web technologies. - Knowledge of identity-related technical concepts, such as OAuth, OpenID, Decentralized Identity (DID), or Verifiable Credentials (VCs). - Prior experience working remotely effectively. Benefits - Ownership & Rewards: Competitive salary, performance bonus, and participation in employee incentive plans. - Time to Recharge: A generous paid time off policy to help you rest and recharge. - Health & Wellness: Health insurance, annual wellness stipend, and support to keep you feeling great. - Keep Growing: Learning and development stipend to sharpen your skills. - Team Fun: Social perks and epic team offsites. - Set for Success: Latest Mac or PC to supercharge yourself. Terminal 3 Principles - Ownership Over Authority - Transparency Over Power - Collaborators Inform, Experts Decide - Debate and Commit - Learn to Move Forward - Change Is the Indicator of Growth - DEI (Diversity, Equity, Inclusion) Is the Start, Not the Finish - Joy Is a Base Expectation How To Apply Apply now on LinkedIn, and our talent acquisition team will review your application. Submit your resume in PDF format to preserve the layout. Cover letters aren’t mandatory, but we’d love to hear more about your background, motivation, or previous work (e.g., PDFs or web links). We are remote-friendly with our HQ in Hong Kong and team members globally distributed in places such as Vietnam, Singapore, Taiwan, India and Europe. Terminal 3 is an equal opportunity workplace, welcoming candidates regardless of race, sex, color, religion, disability, national origin, or age.