StudyPoint logo
StudyPoint

StudyPoint was established by Richard Enos and Gregory Zumas in 1999 to give families a better choice in learning centers. The company is based in Boston, Massa

Program Manager – Education Sales

Location

United States

Posted

55 days ago

Salary

$60K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Program Manager – Education Sales

StudyPoint

• Provide high quality customer service to StudyPoint students and families; working with an average of 200-400 families. • Work with tutors to ensure tutoring programs are on track for success. • Grow the business through selling programs to new and existing customers using a consultative sales approach. • Serve as liaison between StudyPoint tutors and families, troubleshooting and managing customer issues as they arise. • Provide high-level administrative organization for family accounts; conduct research, track data, handle information requests, prepare correspondence, schedule consultations and schedule meetings. • Track and communicate progress of students to families, sending reminders regarding lessons, deadlines, and test dates through our proprietary database. • Achieve data-driven goals in the metrics of revenue generated from your customers, outbound calls, talk time, word of mouth generated, and conversion rates. • Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales and customer service skills.

Job Requirements

  • Excellent interpersonal skills with demonstrated ability to work with many types of people.
  • Ability to multitask and handle a high volume of calls and emails.
  • Careful attention to detail and ability to develop new processes to improve efficiency.
  • Willingness to work in an environment with shifting priorities and ability to learn new systems.
  • Strong written and verbal communication skills and excellent organizational skills.
  • Proficiency with Microsoft Office and experience working with a CRM database.
  • Excitement to take on increasing responsibility and grow within the company.
  • Ability to reach monthly sales goals; sales experience is a plus.
  • Experience working in a small, entrepreneurial environment a plus.
  • Bachelor’s degree required. Master's degree a plus.
  • Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.

Benefits

  • Competitive salary with performance-based commission plans, paid monthly. Base pay of 60k with OTE in the 80-90k range
  • Generous time off policy, including flexible PTO and sick days, plus your birthday off.
  • Annual paid volunteer day to do community service/charity work.
  • Health coverage and dental options.
  • Significant discounts on tutoring for family members.
  • 401k option.
  • Work from home.

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