• End-to-End E-Commerce Ownership: Manage all aspects of the e-commerce business, including revenue growth, margin optimization, pricing, advertising, and inventory management. • Performance Optimization: Continuously optimize product listings, content, pricing strategies, and promotional plans to maximize conversion rates, sales, and profitability. • New Product and Category Growth: Identify new product opportunities and market expansion avenues, and collaborate with internal teams to bring them to market successfully. • Inventory and Demand Planning: Develop and execute plans to manage product demand, inventory levels, and risk mitigation, ensuring smooth and cost-effective operations. • Cross-Functional Collaboration: Work closely with Product Operations, Supply Chain, and Design teams to ensure product availability and accurate messaging across channels. • Data-Driven Strategy: Use data to guide decision-making, refine strategies, and improve key performance metrics across e-commerce platforms.

• Direct and coordinate strategic marketing activities to achieve operating plans for the business • Lead cross-functional work with Commercial, Product, Brand, Supply Chain and Finance teams to develop strategic growth initiatives, including product, online merchandising, and promotion strategies • Present new products, merchandising, and promotional strategies and successfully execute market communication plans and new product launches • Review brand and merchandising messaging and tactics to make sure they comply with overall channel strategy and make recommendations on improvements for a better customer experience • Analyze and track POS, inventory, market share, and competitive landscapes; track program/promotional effectiveness and develop and execute changes and improvements, as required • Work closely with the Sales and Finance teams to manage listings, maximizing sales and profitability via mix management, promotional opportunities, and pricing actions • Independently makes sound business decisions to drive top and bottom lines, driven by a holistic understanding of the channel P&L • Provide regular guidance to less experienced team members and lead high-impact activities and projects across the broader channel team

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner. • Provide accurate information about our products, services, and policies. • Resolve customer complaints and issues efficiently, escalating to the appropriate team when necessary. • Process orders, returns, and exchanges according to company guidelines. • Maintain accurate customer records and handle sensitive data with confidentiality.

• Set your own hourly Shopify Web Developer freelance rates (or fixed-rate projects) • Set your own work from home schedule • Start applying to Shopify developer freelance jobs and make money!