Recruitment and Staffing company with users, clients & team members from all over Europe.
Dutch Customer Care Agent – E-commerce
Location
Greece
Posted
58 days ago
Salary
0
Seniority
Senior
Job Description
Dutch Customer Care Agent – E-commerce
Speakit
• Respond to customer inquiries via email, chat, and phone in a timely and professional manner. • Provide accurate information about our products, services, and policies. • Resolve customer complaints and issues efficiently, escalating to the appropriate team when necessary. • Process orders, returns, and exchanges according to company guidelines. • Maintain accurate customer records and handle sensitive data with confidentiality.
Job Requirements
- Native or fluent in Dutch.
- Proficient in English.
- Previous experience in customer service is a plus.
- Strong problem-solving skills.
- High level of empathy, patience, and a customer-first attitude.
- Flexibility to work shifts, including evenings & weekends.
Benefits
- Competitive salary and benefits package.
- Performance bonus.
- Flexible working hours and the option for remote work all over Greece
- Relocation package to Greece (flight tickets, 4 weeks of paid accommodation, real estate agency fees covered)
- Private medical insurance.
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