• Create a sales pipeline from outbound activity, tradeshows, and channel partner introductions to their clients, and manage the entire sales process from beginning to end (e.g. from "lead" to "closed won" account). • Develop, support, and maintain a sales pipeline to support ambitious growth plans for financial technology solutions for employees. • Maintain broad market and competitor knowledge to ensure credibility with prospects. • Travel to customer/prospect locations to help build relationships with customers and account teams up to the C -C-level to present product information, solution propositions, account reviews, and support as needed. • Attend industry tradeshows and thought leadership events. • Actively and successfully showcase, demo, and promote Payactiv’s financial wellness solutions and close net new business. • Work closely to support the activation and account management teams to ensure Client Success. • Build a pipeline that will support your quota and company goals. • Drive Mid-Market sales with target customers across a range of verticals. • Help develop and optimize an efficient and scalable sales process. • Train and develop successful talk tracks and messages to have meaningful conversations with decision-makers on all of Payactiv’s solutions. • Work closely with leadership to develop the overall sales strategy within your territory.

• Design and refine the Sales Process and create an Ideal Customer Profile for various market segments (geo, industry, size, etc.) • Mentor and build the team's capabilities by leaning on the company's playbook and implementing your own • Develop and manage key sales infrastructure, including implementing efficient processes, sales forecasting, and staff training to drive pipeline build, close rate, and support revenue growth • Demonstrate creative leadership in the sales effort to expand customer base, including existing account expansion • Define and implement repeatable sales strategies, processes and tactics that support the achievement of team and company goals • Hire, develop, train, and scale a sales organization including Sales Development Representatives and Account Executives • Monitor and manage team goals and performance and ensure the team understands how their work aligns and relates to broader business goals and strategies • Manage clear OKRs and KPIs set to measure activity, wins, revenue targets through management of individual sales pipelines

• Lead protocol sales in the US, accelerating Merkle Science’s momentum with top blockchain ecosystems, stablecoin issuers, and Web3 protocols. • Build and execute a targeted sales strategy for onboarding protocols into our compliance and ecosystem monitoring suite. • Conduct deep discovery with protocol teams to understand compliance, security, and ecosystem risk needs - then translate those into Merkle Science solutions. • Own the end-to-end sales cycle: pipeline generation, presentations, solution design, negotiations, and closing. • Partner closely with Marketing, Product, and Customer Success to ensure successful onboarding and long-term adoption. • Represent Merkle Science at key industry events and protocol ecosystem gatherings, acting as a visible ambassador for our brand. • Track all activities and forecasts in the CRM to drive accurate reporting and performance visibility.

About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: Agero is seeking a Field Sales Manager to lead and scale a newly formed sales team focused on roadside technology and call center solutions. In this role, you will be the operational engine of the sales team, responsible for moving beyond high-level strategy to drive day-to-day execution and revenue growth. Your mission is to establish the foundational workflows, coaching rhythms, and performance standards required to expand our market presence across the United States. You will serve as a "Player-Coach," spending up to 75% of your time in the field to accelerate new hire onboarding, support high-stakes negotiations, and ensure your team consistently hits its monthly and quarterly targets. We are looking for a results-oriented leader who thrives in a "build" environment. You will bridge the gap between our roadside assistance technology and our B2B clients in the automotive and insurance sectors, ensuring our sales process is disciplined, data-driven, and highly collaborative. If you have a background in B2B services or technology and a proven track record of developing high-performing teams from the ground up, this role offers the opportunity to drive significant commercial impact within a market-leading organization. Key Outcomes: - Lead the day-to-day operations and scaling of a newly formed sales team, establishing foundational workflows and ensuring consistent execution of the sales process. - Execute established sales plans and campaigns to drive revenue growth and increase the adoption of the organization's roadside assistance applications and services. - Monitor key performance indicators (KPIs) and daily activity metrics, utilizing sales data to track team progress, manage the pipeline, and ensure monthly/quarterly targets are met. - Implement practical training and development programs to accelerate the onboarding of new hires and the continuous skill improvement of existing sales personnel. - Administer consistent performance management, including weekly 1:1 reviews, goal setting, and coaching, to maintain a high-functioning and motivated sales unit. - Partner collaboratively with peer managers in Product, Operations, and Marketing to ensure the sales team has the necessary collateral and operational support to succeed. - Support the sales team in high-stakes client negotiations, stepping in to help close deals and represent the organization to key partners in the automotive and insurance sectors. Skills, Education and Experience: EDUCATION: College degree in Business or equivalent work experience is required. Bachelor’s degree in Business Administration, Management, or a related field is preferred. EXPERIENCE: A minimum of 5 years of progressive sales experience within a related industry (technology, B2B services, call center operations, or automotive/roadside assistance). Demonstrated experience in leading a team, establishing team processes, or territory start-up is highly preferred. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): - Team Leadership & Collaboration: Guides and motivates the sales team, fostering an inclusive, high-performing culture that prioritizes shared success and day-to-day team cohesion. - Results & Outcome Orientation: Maintains a steadfast focus on achieving team sales quotas, demonstrating a persistent drive to execute plans and deliver tangible business outcomes. - Relationship Management & Influence: Cultivates strong, trusting partnerships with internal peers and external clients, utilizing high emotional intelligence (EQ) to navigate interactions effectively. - Coaching & Talent Development: Prioritizes the ongoing growth of team members through hands-on training, live deal coaching, and continuous, constructive feedback. - Performance Management: Sets clear, measurable daily and weekly expectations for the team, holding individuals accountable to standards while providing the necessary support for their success. - Solution-Oriented Problem Solving: Approaches operational hurdles and client challenges with a practical mindset, identifying roadblocks and implementing effective, technology-driven resolutions. - Data & Technology Acumen: Leverages CRM systems and sales data to track team performance, maintain an accurate pipeline, and optimize daily workflows. - Financial Literacy: Demonstrates a solid understanding of standard financial metrics and pricing models to assist the team in structuring sound, profitable client solutions. WORKING RELATIONSHIPS: The Field Sales Manager interacts regularly with peer managers in Product Management, Call Center Operations, and Marketing departments. Externally, this role engages with prospective B2B clients and industry stakeholders alongside their team. ADDITIONAL REQUIREMENTS: Ability to travel domestically (up to 75%) to attend client meetings, industry conferences, and support field sales activities as business needs dictate. Hiring In: - United States: Illinois, Texas, Pennsylvania, Virginia, Florida, Georgia The anticipated closing date to submit applications for this role is March 18th, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings. **Please note: Competitive incentive structure aligned with high-impact growth and strategic account objectives. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range $110,000—$135,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: - Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. - Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. - Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. - For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. - Family Support: Parental planning benefits to assist associates through life’s milestones. - Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.