Children's Services Worker (Children's Services Caseworker) (4641-12) Location: Cincinnati United States Job Description: STARTING HOURLY BASE PAY: $26.52 Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace. Are you interested in serving our community and helping to protect our county’s most vulnerable children? At Hamilton County Children’s Services, this is what we do every day. We are looking for compassionate, tenacious workers who are dedicated to ensuring children are safe. You will support children and families by keeping children safe and advocating for families. We offer a comprehensive training program for all new hires, including classroom training, shadowing, virtual reality experience, coaching, and engagement with our regional training center. This is a critical role that directly impacts the outcomes of the children and families whom we serve. This role may be a good fit if you excel in interpersonal communication, problem-solving, and enjoy fast-paced work environments. This position provides: · 24-hour hotline staffed for emergency after hours response on cases · Hybrid work schedule · Culture promoting growth and learning · Tuition reimbursement We look forward to learning more about you and your passion for this work! Please see the full job description below. STARTING HOURLY BASE PAY: The $26.52 hourly rate can be increased for prior paid experience up to (8%), MSW (5%), and/or LSW/LISW (2%). Highly Competitive Employee Benefits Package and Generous Paid Time Off 11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! DEADLINE TO APPLY: Open Until Filled WORK LOCATION: Job & Family Services 1701 Patricia McCollum Way Cincinnati, OH 45237 WORK HOURS: 40 hours weekly (Potential for Hybrid Remote Work Schedule) NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION): ⦁ Bachelor's degree in human services-related field or ⦁ Bachelor’s degree in any field and has two (2) years’ work experience in a human service-related occupation. * A bachelor's or master's in a human services-related field would be required within 5 years. ⦁ Must possess a valid driver’s license issued in the state of residency. ⦁ Must have the use of an insured automobile. ⦁ A criminal records check conducted by the Bureau of Criminal Identification and Investigation and the FBI is required. JOB DUTIES (SUMMARY): - Completes assessments of child safety in response to Intake Reports of physical and sexual abuse, neglect and dependency within mandated timeframes and in accordance with federal, state and agency policy. Research previous Children’s Services history, criminal history, court involvement and other applicable information for all individuals associated with Intake Report and/or case members. Conducts and engages in face-to-face interviews with all children in the household of assessment, parent(s)/caregiver(s), and alleged maltreater(s) to make continuous decisions regarding child safety. Assesses and ensures child safety at every contact, which frequently includes direct consultation with supervisor regarding safety decision making; Assessments shall include pertinent information collection from all parties regarding alleged maltreatment, surrounding circumstances, adult and child functioning, parenting practice, and discipline to ensure an accurate safety determination. Understands and determines parent/caregiver protective capacities. Conducts interviews in homes, schools, hospitals, and other community settings as required. When appropriate, seeks medical evaluation of children and completes referrals to law enforcement. - Controls for child safety immediately when a child is determined unsafe by confirmation of Present or Impending Danger Safety Threats; Completes Safety Plan Analysis questions to determine least restrictive safety plan that is able to control for specific family circumstance and conditions; Confirms Safe Environment for all out of home safety plans and placements; Works with specialized staff to access appropriate placements and prepare children and families for placement; discusses and partners with family to develop case plan specific to increasing their protective capacities and decreasing active safety threats in home; completes necessary referrals; Maintains regular contact with supportive service providers to ensure coordination and effectiveness of services; ensures frequent and ongoing contact for parent/child parenting time; visits regularly with parent/caregivers and child(ren), including assessment of safety at every visit, per agency policies and required state standards; continues ongoing monitoring of case progression until the case is transferred or closed; completes necessary paperwork and SACWIS functions to transfer or close case as appropriate and deemed necessary for case progression. - Completes necessary paperwork and documentation on a timely basis for case activities, which shall include but is not limited to: case reviews, safety assessments, case plans, placements, court reports, court complaints, SACWIS activity notes and placement changes. Responsible for demonstrating proficiency in mobile technology to aid in maintaining written documentation of assessment activities within required time frames including but not limited to: Safety and Family Assessments, Activity Logs, and Present Danger and Impending Danger Safety Plans. Responsible for other mandated paperwork as outlined by state regulations and agency policy. Reviews prior agency history completes background and criminal checks on parent(s) and alternative caretaker(s). Responsible for maintaining Children’s Services File. - Consults with Hamilton County Prosecutors Office, executes requests for legal actions, testifies to and demonstrates support of agency’s position regarding case, and prepares for, attends, and participates in necessary court hearings. Attends conferences, reviews, supervision and training (these activities may include family conferences; transfer conferences; semi-annual reviews; individual and group supervision sessions; section and staff meetings, relevant training, etc.) - Practices in a way which demonstrates awareness and understanding of cultural competency, socioeconomic differences, and respect for diversity in interactions and work with families; displays an awareness of the impact implicit bias has on outcomes for children and families. - Participates in organizational improvement projects, strategic planning meetings, and practice advancement efforts as needed. - Performs other related duties as assigned. - Attends conferences and training. POSITIONS SUPERVISED: None KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment) Knowledge of: ORC/OAC as relevant to Children’s Services Practice*, Assessment and Children’s Services Policy and Procedure*, Hamilton County Policy and Procedures*, government structure and process*; interviewing, trauma informed practices, case management, child welfare practices and procedures; safety decision making* Skill in: Family centered, strength-based approach when engaging children and families; interpretation and application of training, instructional and procedural materials; professionally handling crisis and stressful situations; adaptable/flexible, strong written and verbal communication skills; ability to think critically and problem-solve. Ability to: Professionally and respectfully communicate, work independently or autonomously on most tasks, clinically analyze and draw conclusions from information collection; understand written and verbal instructions; prepare concise and accurate written documents and reports; maintain confidentiality, work cooperatively with other agency staff, supervisors and administrators, external professionals and partners; develop good rapport with families and children. EDUCATION, LICENSURE AND CERTIFICATION REQUIREMENTS: Bachelor's degree in human services-related field or bachelor’s degree in any field and has two (2) years’ work experience in a human service-related occupation. * A bachelor's or master's in a human services-related field would be required within 5 years. Must possess a valid driver’s license issued in the state of residency. Must have the use of an insured automobile. A criminal records check conducted by the Bureau of Criminal Identification and Investigation and the FBI is required. AGENCY-PREFERRED QUALIFICATIONS: - Degree in Social Work - Licensed Social Worker PHYSICAL and/or MENTAL REQUIREMENTS: - Lift and carry children, child car seats, and infant carrier, large case files, and occasionally push a cart containing case files - Stand entire length of home visit (an hour or longer), - Conduct home visits despite extreme temperatures and inclement weather - Significant walking to, from, and during home visits, supervised visitation, court, meetings, and other obligations. - Frequently enter and exit motor vehicle - Frequently climbing and descending stairs - Potentially seeing and hearing traumatic events/situations - Sitting for extended periods while working on the computer, home visits, court, meetings, etc. - Stooping, bending, crouching HAZARDOUS and/or WORKING CONDITIONS: - Potentially hazardous/dangerous situations which could involve upset/violent clients - Animals or insects in family homes - This position requires some tasks that must be completed in the HCJFS offices, in court, or in the field; it is not eligible for full-time telework. BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems: - State Automated Child Welfare Information System (SACWIS) - State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years - Ohio Bureau of Criminal Identification Investigation (BCI)

This is a remote position. Role Overview Rhodeway Financial is seeking a detail-oriented and efficient Order Entry Specialist to join our customer operations team. In this role, you will be the backbone of our transaction processing, ensuring that all customer orders and financial data are entered into our systems with 100% accuracy. You will work closely with both the sales and billing departments to maintain a seamless workflow and provide a high-quality experience for our clients. Key Responsibilities Data Management: Accurately enter high volumes of customer orders, contracts, and financial information into the company database. Quality Control: Review incoming orders for completeness and compliance with Rhodeway Financial’s internal policies. Discrepancy Resolution: Identify and resolve order errors or missing information by communicating directly with account managers or customers. Record Maintenance: Update and maintain digital customer profiles, ensuring all contact information and billing preferences are current. Process Optimization: Suggest improvements for data entry workflows to increase speed and reduce the risk of manual errors. Cross-Functional Support: Assist the billing department in reconciling monthly statements against entered orders. Requirements Qualifications Experience: 1–3 years of experience in data entry, order processing, or a similar administrative role (financial services experience is a plus). Technical Skills: Proficiency in Microsoft Office Suite (especially Excel) and experience with CRM or ERP software. Attention to Detail: Exceptional accuracy in alphanumeric data entry and the ability to spot minor inconsistencies. Communication: Strong written and verbal communication skills for professional internal and external correspondence. Time Management: Ability to prioritize tasks in a fast-paced environment and meet strict daily deadlines. Benefits Why Join Rhodeway Financial? Competitive salary and comprehensive benefits package. Opportunities for professional growth within a stable financial organization. A collaborative team environment that values precision and integrity.

Position Overview We're currently expanding our remote team and looking for motivated individuals to join us as Remote Client Experience Representatives. In this role, you'll assist clients throughout the travel planning process by helping organize itineraries, coordinate reservations, and ensure every detail of their trip is handled smoothly. This opportunity is ideal for individuals who enjoy working with people, managing details, and building a flexible career from home. No prior travel industry experience is required—training and support are provided. Responsibilities - Support clients with planning personalized travel experiences based on their interests and timelines - Research and review available travel options using approved booking platforms - Coordinate reservations and confirm itinerary details with travel partners - Provide clear recommendations that align with client preferences and budgets - Communicate professionally through email, phone, and messaging platforms - Assist with itinerary updates, changes, and client service requests - Maintain organized and accurate records of client information and bookings - Participate in onboarding sessions, training programs, and team collaboration meetings Why This Opportunity Stands Out - 100% remote position - Flexible scheduling options available - No previous travel experience required - Step-by-step training and ongoing mentorship - Access to incentive programs and travel-related perks - Supportive team environment with growth opportunities What We're Looking For - Strong communication and customer service skills - Organized and detail-oriented approach to responsibilities - Comfortable using computers and web-based systems - Self-motivated with the ability to work independently - Must be 18 years or older - Must have legal authorization to work in the US, UK, Mexico, Australia, or Spain

Role Overview Interested in a flexible work-from-home opportunity where you can help others plan memorable travel experiences? We're currently growing our team and inviting motivated individuals to apply for the role of Virtual Travel Services Coordinator. In this position, you'll support clients by organizing travel arrangements, researching destination options, and coordinating reservations to ensure each trip comes together smoothly. If you enjoy working with people, staying organized, and exploring travel possibilities in a remote environment, this role offers a great starting point. No previous travel industry experience is required—comprehensive training and support are provided. What You'll Be Doing - Assist clients in planning customized travel experiences based on their preferences and timelines - Research destination options, accommodations, and travel services using approved platforms - Coordinate and confirm reservations with trusted travel partners - Share helpful travel suggestions and destination insights - Communicate clearly with clients through email, phone, and messaging platforms - Support itinerary updates, booking adjustments, and service-related requests - Maintain accurate client profiles and reservation records - Participate in onboarding sessions and ongoing training opportunities Why Candidates Apply - 100% remote work from anywhere - Flexible scheduling options available - No prior experience required — step-by-step training included - Access to travel incentives and industry resources - Supportive team environment with mentorship - Opportunities for growth as you gain experience What We're Looking For - Strong communication and customer service skills - Organized and detail-focused approach to tasks - Comfortable using computers and web-based systems - Ability to work independently in a remote setting - Must have legal authorization to work in the US, UK, Mexico, Australia, or Spain