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• Develop and maintain SOPs, runbooks, workflow documentation, and process maps across Technical Operations • Partner with subject matter experts to translate complex technical procedures into clear, usable documentation • Document onboarding workflows, change management processes, escalation paths, and client delivery lifecycles • Support documentation for data center processes including installations, hardware lifecycle workflows, maintenance procedures, and operational controls • Standardize project documentation templates and governance artifacts in partnership with Project Management • Audit existing documentation for accuracy, consistency, and usability • Identify documentation gaps and proactively recommend improvements • Maintain structure, version control, and governance within Confluence (or equivalent knowledge management systems)

• Develop clear, compelling white papers aligned to government Broad Agency Announcements (BAAs), Commercial Solutions Openings (CSOs), SBIRs, and other innovation-driven solicitations. • Translate complex technical concepts into structured, persuasive narratives for government and technical audiences. • Collaborate with subject matter experts, solution architects, and business leads to shape technical approaches and use cases. • Independently manage multiple white papers and technical documents simultaneously, ensuring quality and adherence to timelines. • Conduct light research to support problem framing, mission alignment, and technical credibility. • Structure documents to align with solicitation intent (e.g., problem statement, technical approach, outcomes, innovation) without engaging in full proposal development or compliance matrices. • Refine and edit existing technical content for clarity, consistency, and impact.

Overview WHO WE ARE: Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale. WHAT WE’RE ABOUT: We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better. Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/. ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS: For remote positions, all candidates must complete a video screen with our corporate recruiting team. Responsibilities WHAT YOU WILL BE DOING: - Manage and optimize GitHub Enterprise environments, including repository strategy, branching models (GitFlow, trunk-based), pull request governance, access control, and issue/project tracking. - Design, implement, and maintain GitHub Actions CI/CD pipelines, integrating with Azure App Service, Azure Functions, AKS, and Azure Container Apps; manage artifacts, secrets, and environment promotion. - Enable and manage GitHub Advanced Security, including code scanning, secret scanning, dependency review, and vulnerability remediation workflows. - Promote developer productivity through GitHub Copilot, implementing adoption strategies, governance, code generation, refactoring, testing, and documentation practices. - Design and develop cloud-native applications on Azure, including microservices, modular, and event-driven architectures; utilize App Service, Functions, Container Apps, AKS, and Azure API Management. - Write and maintain application code in .NET/C#, Python, Node.js, or Java, implementing RESTful APIs, authentication, and authorization with Entra ID. - Lead DevOps and platform engineering practices, including end-to-end CI/CD, Infrastructure as Code (Bicep, ARM, Terraform), environment provisioning, monitoring (Azure Monitor, Application Insights), logging, scaling, and resiliency. - Build and integrate AI-enabled applications and developer workflows, leveraging Azure OpenAI, Azure AI Services, prompt engineering, and semantic orchestration frameworks (where applicable). - Ensure security, governance, and compliance, including Zero Trust design, least privilege access, secrets management via Azure Key Vault, secure pipelines, and enterprise compliance alignment. - Deliver partner-facing application innovation engagements, independently designing, building, deploying, and troubleshooting production-grade solutions; create reusable IP, accelerators, and templates. Qualifications MINIMUM QUALIFICATIONS: - Hands-on experience with GitHub Enterprise, including repository management, branching strategies, pull request governance, access control, and project tracking. - Expertise in GitHub Actions CI/CD pipelines and Azure integrations (App Service, Functions, AKS, Container Apps); artifact, secrets, and environment management. - Proficient with GitHub Advanced Security (code scanning, secret scanning, dependency review) and GitHub Copilot for developer productivity and code automation. - Strong experience in cloud-native application development on Azure, including microservices, API-first design, and serverless/containerized workloads. - Hands-on coding experience in .NET/C#, Python, Node.js, or Java, with RESTful APIs and authentication/authorization via Entra ID. - Skilled in DevOps and platform engineering, including IaC (Bicep, ARM, Terraform), monitoring, logging, scaling, and resiliency best practices. - Knowledge of AI-assisted application development using Azure AI/OpenAI, prompt engineering, and semantic orchestration frameworks. - Strong focus on security, governance, and compliance, with experience in Zero Trust, secrets management, secure pipelines, and enterprise compliance. Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.