• Ensure that data flows smoothly from source to destination so that it can be processed • Utilize strong database skills to work with large, complex data sets to extract insights • Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes • Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure • Build tools for automating repetitive asks so that bandwidth can be freed for analytics • Collaborate with program managers and business analysts to help them come up with actionable, high-impact insights across product lines and functions • Work closely with top management to prioritize information and analytic needs

• Data Analytics and Visualization: Provide analytical support, including the development of dashboards and reports using Tableau or Power BI. • Strategic Modeling and Metrics: Offer strategic modeling, metrics, and analytical support to various U.S. Government agencies. • Cost Modeling Services: Support cost modeling and cost-benefit analysis for various projects. • Program Objective Memorandum (POM) Process Support: Assist in the POM process, offering data-driven insights. • Business Process Improvement: Analyze and improve business processes using data analytics. • Interactive Customer Evaluation (ICE) Support: Provide analytical strategy and support for ICE initiatives. • Records Management and Compliance: Manage records data, including FOIA declassification and records scheduling. • Training Reports: Generate monthly training reports, including supervisory training for both military and civilian personnel.

• Ensure the execution of our analytics platform and measure the impact of our efforts • Review detailed information, analyze data in relation to specific business goals, and present findings in clear, actionable formats • Create and refine analytical tools that benefit our clients • Take ownership of the accurate and timely production of team reports

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives. Job purpose Senior enterprise leader responsible for establishing and scaling the Data Center Logistics Center of Excellence, reporting to the Data Center Logistics Taskforce, and governing execution of one of the Group’s highest-growth, mission-critical sectors. Anchored in the Voice of the Customer, the role ensures customer needs, deployment realities, and experience insights are embedded into strategy, operating models, and execution in line with Strategy 2030 priorities of focused growth, customer centricity, and differentiated value creation. Operating cross-business-unit across DHL Global Forwarding, DHL Express, DHL Supply Chain, and CSI Commercial, the role connects air, ocean, warehousing, White Glove, and adjacent value-added services into seamless solutions for hyperscalers, colocation providers, and enterprise data center customers. Principal accountabilities - Act as the single point of accountability for the Data Center Logistics COE and its operating model. - Report into and support the Data Center Logistics Taskforce, ensuring execution discipline, transparency, and alignment. - Lead development and rollout of a White Glove, cross-pillar capability, independent of product or BU, ensuring consistent premium service standards globally. - Drive execution of Taskforce priorities across Commercial, Operations, Engineering, Product, IT, and Regions. - Establish and maintain enterprise governance frameworks, including RACI, decision forums, escalation paths, and execution cadence. - Own end-to-end sector reporting, including strategy progress, performance metrics, capability maturity, risks, and interdependencies. - Prepare and deliver executive and Board-level updates with clear insights and recommendations. - Coordinate cross-BU initiatives to avoid duplication, resolve conflicts, and ensure a seamless customer experience. - Integrate Voice of the Customer insights into sector strategy, operating models, and continuous improvement. - Enable scalable execution through COE tools, templates, playbooks, certification standards, and ways of working. - Act as a neutral enterprise integrator, balancing BU priorities with overall Group value creation. - Manage above in a matrix, XBU environment across multiple stakeholders Required Skills & Capabilities - Enterprise-minded leader with strong governance rigor and execution discipline. - Highly structured thinker able to simplify complexity and drive clarity at scale. - Trusted senior stakeholder partner with strong executive presence and influencing skills. - Comfortable operating with ambiguity, competing priorities, and high accountability. - Strong bias for action, ownership, and measurable outcomes. - Natural integrator who builds alignment across diverse business models and cultures. Experience & Other Requirements - Bachelor Degree or equivalent - 12–18+ years in logistics, supply chain, infrastructure, or complex enterprise environments. - Proven experience operating in a matrix, multi-business-unit organization, ideally spanning Global Forwarding, Express, and Supply Chain. - Strong understanding of data center logistics, mission-critical infrastructure, or adjacent technology-driven sectors. - Demonstrated success leading Centers of Excellence, governance models, or large cross-enterprise transformation initiatives. - Experience designing and scaling premium, standardized service offerings (e.g., White Glove, mission-critical services). - Strong track record preparing and presenting executive- and Board-level materials. - High credibility working with senior commercial, operational, and technical leaders. Location - flexible Interested in this position? Just click on “Apply”! Are you curious to learn more about us? Our official website: DHL Global Forwarding Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X We are looking forward to your application. DGF HR Team