DHL Global Forwarding Management GmbH

Role Description We have an exciting opportunity for a Regional MNC Sector Head Life Science, Healthcare located anywhere in Europe who will shape the strategy & agenda for regional/global sector development in close collaboration with key stakeholders across the different functions and Business Units. - Drive business development within the sector through executing on the growth plan. - Reports to: VP Head of Business Development Europe. - Senior visionary for the sector functioning at global/divisional level in close collaboration with the other Business Units. - Drive innovations into the Business Units to meet and exceed sector customer expectations. - Develop and drive the implementation of the sector strategy that has long-term positive impact on business results aligned with global and functional objectives. - Develop strong, trusting functional, cross-functional and cross-BU relationships with senior DHL business leaders. - Provide business rationale to influence others across DHL. - Close collaboration with Product community, country CEOs and Heads of Marketing & Sales. Qualifications - Master's degree in Logistics, Business Engineering, Business Administration or relevant field. - More than 10 years within logistics industry at management level with a proven track record of Chemicals and/or Life Science Sector knowledge (at least 5 years). - Solid knowledge of transport and forwarding products, services and applications. - Strategic thinking and challenging of the status quo, including improvement ideas. - Ability to build and sustain effective relationships with stakeholders. - Leadership skills to foster an environment for learning, growth and development. - Strong communication, customer/project/change management and negotiation skills. - Fluent in English (verbally and in writing). Requirements - Define, own and communicate the sector strategy in line with overall business strategy, objectives, guidelines and policies for the division. - Drive divisional initiatives aligned with sector strategy. Provide input to support network investment opportunities to ensure suitable ROI. - Proactively monitor industry intelligence and competitor activities. Communicate key aspects back to the business and consider impact on own divisional strategy. - Drive best-in-class business development, account management and sales activities for sector customers (prospects and existing). - Define sector marketing plan aligned to functional and divisional objectives, determine research priorities. Differentiate marketing plan for different sales channels and sub-sectors. - Identify key trends in the sector/industry, translate & ensure development of innovative solutions together with stakeholders. - Benchmark sector's value proposition against operational execution and customer expectations. Engage stakeholders accordingly. Steer innovation across sector. - Build world-class sector community within the BU and across the other BU. Share knowledge and receive feedback from the community to enhance sector development. - Drive the development of profitable volume growth within the sector in close collaboration with Product and focus country SMT. - Actively guide the RFQ process and give guidance and support as necessary. - Responsible for the management of sector bid calendar. Effectively communicate to the stakeholders both directly and via the commercial leads. - Have strong oversight of all global Multi National Customers (MNC) as well as support developing strategic accounts within BC. - Lead team of regional Sector Heads, MNC GCMs and RCMs globally, incl. team formation, account allocation & travel approvals. Define trainings/coaching/monitoring activities for MNC GCMs and RCMs. - Input to annual budget process as well as monitoring and delivering against it. - Give guidance and support to country-based sales staff as part of driving growth in the sector. - Provide global sales collateral to support customer-facing sector activities. - Support global and regional customer events within own division as well as cross-BU. - Drive senior customer engagement (i.e. actively visiting customers). - Lead multiple teams both directly and indirectly. - Develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies. - Strong oversight of a succession planning program to support sector objectives. Company Description DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL (DPDHL) Group, the world’s leading logistics provider with operations in over 220 countries.

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives. Job purpose Senior enterprise leader responsible for establishing and scaling the Data Center Logistics Center of Excellence, reporting to the Data Center Logistics Taskforce, and governing execution of one of the Group’s highest-growth, mission-critical sectors. Anchored in the Voice of the Customer, the role ensures customer needs, deployment realities, and experience insights are embedded into strategy, operating models, and execution in line with Strategy 2030 priorities of focused growth, customer centricity, and differentiated value creation. Operating cross-business-unit across DHL Global Forwarding, DHL Express, DHL Supply Chain, and CSI Commercial, the role connects air, ocean, warehousing, White Glove, and adjacent value-added services into seamless solutions for hyperscalers, colocation providers, and enterprise data center customers. Principal accountabilities - Act as the single point of accountability for the Data Center Logistics COE and its operating model. - Report into and support the Data Center Logistics Taskforce, ensuring execution discipline, transparency, and alignment. - Lead development and rollout of a White Glove, cross-pillar capability, independent of product or BU, ensuring consistent premium service standards globally. - Drive execution of Taskforce priorities across Commercial, Operations, Engineering, Product, IT, and Regions. - Establish and maintain enterprise governance frameworks, including RACI, decision forums, escalation paths, and execution cadence. - Own end-to-end sector reporting, including strategy progress, performance metrics, capability maturity, risks, and interdependencies. - Prepare and deliver executive and Board-level updates with clear insights and recommendations. - Coordinate cross-BU initiatives to avoid duplication, resolve conflicts, and ensure a seamless customer experience. - Integrate Voice of the Customer insights into sector strategy, operating models, and continuous improvement. - Enable scalable execution through COE tools, templates, playbooks, certification standards, and ways of working. - Act as a neutral enterprise integrator, balancing BU priorities with overall Group value creation. - Manage above in a matrix, XBU environment across multiple stakeholders Required Skills & Capabilities - Enterprise-minded leader with strong governance rigor and execution discipline. - Highly structured thinker able to simplify complexity and drive clarity at scale. - Trusted senior stakeholder partner with strong executive presence and influencing skills. - Comfortable operating with ambiguity, competing priorities, and high accountability. - Strong bias for action, ownership, and measurable outcomes. - Natural integrator who builds alignment across diverse business models and cultures. Experience & Other Requirements - Bachelor Degree or equivalent - 12–18+ years in logistics, supply chain, infrastructure, or complex enterprise environments. - Proven experience operating in a matrix, multi-business-unit organization, ideally spanning Global Forwarding, Express, and Supply Chain. - Strong understanding of data center logistics, mission-critical infrastructure, or adjacent technology-driven sectors. - Demonstrated success leading Centers of Excellence, governance models, or large cross-enterprise transformation initiatives. - Experience designing and scaling premium, standardized service offerings (e.g., White Glove, mission-critical services). - Strong track record preparing and presenting executive- and Board-level materials. - High credibility working with senior commercial, operational, and technical leaders. Location - flexible Interested in this position? Just click on “Apply”! Are you curious to learn more about us? Our official website: DHL Global Forwarding Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X We are looking forward to your application. DGF HR Team