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InEvent

Smarter events. Stronger connections. That's the InEvent advantage for In-person, Virtual, and Hybrid events.

Senior Account Project Manager

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

59 days ago

Salary

0

Seniority

Senior

3 yrs expEnglish

Job Description

Senior Account Project Manager

InEvent

• Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s) • Review client concerns and seek to improve all aspects of the client experience with the company • Constantly promote the value of the InEvent platform and upselling through customer/client experience • Grow and expand clients platform usage within their organization • Suggest optimization of existing processes within all Customer Success initiatives • Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio.

Job Requirements

  • 3 - 5 years of experience in Customer Success, Account Management or Account Development position is a must
  • Experience in client retention and continuous usage of the solution/service
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills is a must
  • Accountability and personal organization are essential
  • Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
  • Experience using CRM systems (e.g., Pipedrive, HubSpot, or similar) and SSO is a plus
  • Ability to travel internationally as needed, including short-term business trips to the United States; must be able to obtain and maintain required travel documentation (e.g., visas)

Benefits

  • Health Insurance
  • Paid Time Off (PTO)
  • Language Learning Programs
  • Birthday Gift and Work Anniversary Gifts
  • Birthday Off

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