• Manage and maintain the Salesforce CRM platform, including system configuration, user management, security settings, and data integrity. • Collaborate with team members throughout the engagement lifecycle spanning solution design, build, testing, deployment, and post-go-live support. • Create and maintain reports and dashboards, providing data-driven insights to leadership. • User management. Permission sets, profiles, and roles. • Internal project management for improvements and implementation of new features. • Configuration of interaction with the ETL platform. • Sandbox testing and deployment using change sets. • Manage data imports and exports, ensuring data accuracy and completeness. • Perform regular system maintenance, including managing licenses, monitoring storage usage, and conducting system backups. • Stay up-to-date with the latest Salesforce platform developments and recommend system enhancements as needed.

• Lead and mentor a team of Salesforce engineers, supporting career growth through coaching, feedback, and hands-on guidance. • Drive the architectural vision and technical roadmap for GitLab's Salesforce platform and integrated go-to-market applications, with a focus on scalability, performance, security, and compliance. • Champion the integration of AI-native solutions within operations and go-to-market systems and within engineering workflows to improve efficiency and unlock new capabilities. • Partner with cross-functional stakeholders (Sales, Marketing, Customer Experience, and Operations) to translate business needs into a prioritized engineering backlog and delivery plan. • Provide technical leadership on complex challenges by contributing to solution design, reviewing code, and guiding implementation across the Salesforce ecosystem. • Own operational excellence for the team, including sprint planning, capacity management, removing blockers, and ensuring high-velocity, high-quality delivery. • Establish and enforce engineering best practices, including source control, continuous integration and continuous deployment, release management, code quality, and platform governance. • Lead large-scale programs and integrations across Salesforce and other key business systems, introducing automation and process improvements to help GitLab scale.

About Versapay: Versapay’s purpose is to remove financial friction so business ecosystems can transact smarter, faster, and with greater resiliency. We build cloud‑based accounts receivable solutions that help finance teams accelerate cash flow, improve visibility, and operate with confidence. We are a remote‑first organization across the U.S. and Canada. Our teams operate with a high degree of trust and autonomy, and we succeed because our people take ownership of their impact, communicate clearly, and follow through on commitments. Our Values : At Versapay, how we work matters as much as what we deliver. Our values guide our daily behaviors: - Own Your Impact – Accountability is not negotiable. We take responsibility for outcomes, not just effort. - Show Grit – We persevere through ambiguity and challenge with resilience and determination. - Unite to Win – We create value with and for others, working respectfully toward shared goals. - Act with Courage and Candor – We give and receive feedback openly, knowing it makes us better. - Energize and Build Joy – We seek understanding, celebrate wins, and take care of ourselves and each other. This role is designed for people who naturally operate this way, especially in a remote environment. About Our Salesforce Platform: Salesforce is a mission-critical enterprise platform within our organization. We manage it with a strong emphasis on architectural discipline, governance, and long-term sustainability. We are hiring a Salesforce Administrator. The Administrator will work closely with our existing development team and business stakeholders to ensure the platform remains scalable, secure, and reliable as we evolve. This role is a high-ownership position within a mature, integration-aware environment. The Role: Salesforce Administrator (Platform & Integrations) The Salesforce Administrator serves as a primary steward of the platform’s declarative architecture. This role owns configuration standards, safeguards data integrity, and ensures solutions are scalable and well-governed. You will operate with independence and partner closely with developers and business stakeholders to deliver sustainable, enterprise-grade solutions. Key Focus Areas - Design and maintain scalable declarative solutions (Flows, security model, data structure, reporting) - Enforce standards for automation design, configuration governance, and sustainable platform practices - Ensure alignment between data model, permissions, and integration touchpoints - Monitor platform reliability and proactively address issues - Support structured release, documentation, and validation practices - Translate business requirements into supportable platform designs What we Value - Thinks architecturally rather than transactionally - Values governance, clarity, and long-term sustainability - Takes ownership of platform health - Prefers influence and accountability over routine ticket execution - Collaborates effectively across technical and business teams Required Experience - 5+ years hands-on Salesforce Administrator experience - Deep expertise in declarative solutions and security model design - Experience supporting Salesforce integrations (custom and/or managed packages) - Strong systems thinking and independent execution - Excellent written communication skills Preferred - Salesforce Administrator certification(s) - Experience supporting Revenue Cloud / CPQ or Service Cloud - Experience working within structured governance and release models $90,000 - $110,000 a year

• Help clients continually improve and enhance their Salesforce platform • Gather requirements and feedback, design scalable best practice solutions • Manage the product roadmap • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules • Salesforce configuration changes including Workflow, Process Builder, Flow, assignment rules, etc. • Understanding of basic triggers/Apex code knowledge • Sandbox environment management • Identify and gather requirements, translating into best practice, scalable solutions • Create a platform roadmap and define priorities, liaising with stakeholders • Own communication of platform changes to end users and stakeholders • Data management to improve Salesforce data quality • Proactive system maintenance including Security Reviews, Release Updates, and Health Check • User support tickets and improving user adoption • New user and ongoing user training • Management of integrated applications and third-party suppliers