Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. INTRODUCTION: As a member of our global onboarding team, you will support our customers in the Americas region with realizing first value with ABC Glofox. You will be responsible for guiding customers through their onboarding, acting as a key resource, escalation point for platform queries, a trusted advisor and coach to ensure the customer is set up for success. The successful candidate will be an ambitious, customer-centric individual who can work cross-functionally to highlight, prioritize and seamlessly guide a customer through setup while maintaining a high level of engagement and managing blockers along the way. WHAT YOU’LL DO: - Support customers through their Onboarding journey by driving product adoption, engaging key stakeholders and using a consultative, value driven approach to guide customers through their initial Glofox setup. - Establish and maintain strong relationships with clients to identify needs and set appropriate expectations and objectives. - Manage scope, timelines, and define roles and responsibilities to ensure all onboarding milestones are met. - Collaborate with the Technical Implementation team to ensure successful migration of customer data during the setup phase of the journey. - Act as a product & industry champion, leveraging known & learned best practices to provide exceptional support during the onboarding phase. - Work with Sales team to understand key value drivers for newly signed customers and facilitate a smooth transition into the post-sale structure. - Identify and escalate risks and work with leadership and other cross functional teams to overcome any barriers to onboarding. WHAT YOU’LL NEED: - Bachelor’s degree or equivalent work experience - 2-4 years of experience in a client facing role, SaaS experience highly preferred - Basic knowledge of Microsoft Outlook, Teams, Word, and Excel - Prior experience in onboarding a high volume (30+) or managing a large portfolio of customers (200+) is preferred - Excellent written and verbal communications skills, including experience meeting with and presenting to internal & external stakeholders - Outstanding organizational, scheduling and time management skills. - Tech-savvy with the ability to quickly learn new products and explain them to others. - High emotional intelligence and interpersonal skills, with a focus on achieving positive customer outcomes. - Coachable, self-motivated, curious and resilient - A natural desire to build meaningful partnerships and seek out creative solutions for customers AND IT’S GREAT TO HAVE: - Proficiency in Spanish language - Prior experience within a Health and Fitness technology SaaS company, or experience working within a health and fitness club or studio WHAT’S IN IT FOR YOU: - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - Medical/Dental/Vision coverage - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here! ​ Please note that the salary information shown below is a general guideline only and based on employees in Canada and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for Canada based candidates for this position is $58,000.00 -- $65,000.00 CAD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. WHAT’S IN IT FOR YOU: - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - ·Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - ·Medical/Dental/Vision coverage - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here! At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:  ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE

Job Description Dependent on clinical discipline, the Case Manager / Health Coach coordinates appropriate care, resources and/or services of selected member populations. Provides guidance and promotes effective utilization and monitoring of health care resources to drive quality care for our members. Collaborates as needed with varied members of the healthcare team to achieve optimal clinical and/or resource outcomes. What You'll Do • Serve as a team member on a multidisciplinary team, coordinating care, resources and/or services for members to achieve optimal clinical and resource outcomes. • Utilize applicable clinical skillset and perform comprehensive assessments to determine how to best collaborate with members, family, internal partners and external services/providers on plans for treatment, appropriate intervention and/or discharge planning. • Develop a member-centric plan tailored to members’ needs, health status, educational status and level of support needs; identify barriers to meeting goals or plan of care • Utilize community resources and funding sources as needed in the development of the plan of care. • Perform ongoing monitoring and management of member which may include scheduled follow-up with member, discussion of plan with member, appropriate services/education to address needs, appropriate referrals with supporting documentation, assessment of progress towards goals, modification of plan/goals as needed, with contact frequency appropriate to member acuity. • Evaluate and facilitate care provided to members through the continuum of care (physician office, hospital, rehabilitation unit, skilled nursing facility, home care, etc). • Educate members and encourage pro-active intervention to limit expense and encourage positive outcomes • Effectively document all aspects of the plan from the initial assessment, development of the plan, implementation, monitoring, and evaluating outcome. • May outreach directly to members identified as high risk, high cost, or high utilization cases. • May review alternative treatment plans for case management candidates and assess available benefits and the need for benefits exception or flex benefit options, where eligible. • May evaluate medical necessity and appropriateness of services as defined by department. • As needed, develop relevant policies/procedures, education or training for use both internally and externally. What You'll Bring • RN with 3 years of clinical and/or case management experience required • Must have and maintain a valid and applicable clinical license (NC or compact multi-state licensure) to perform described job duties • For some roles, additional specialty certification (i.e. CCM, CDCES) may be required. If so, incumbents must obtain relevant certification within 2 years of employment What You’ll Get - The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community  - Work-life balance, flexibility, and the autonomy to do great work   - Medical, dental, and vision coverage along with numerous health and wellness programs   - Parental leave and support plus adoption and surrogacy assistance   - Career development programs and tuition reimbursement for continued education   - 401k match including an annual company contribution   - Learn more   Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $73,698.00 - $117,917.00 Skills Care Plan Development, Care Planning, Clinical Outcomes, Health Care, Healthcare Utilization Management, Nursing Fundamentals, Patient Advocacy, Patient Care, Patient Care Coordination, Patient Evaluations_____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary The Care Manager—Registered Nurse is a key member of our Special Needs Plan (SNP) care team, responsible for coordinating care for members who often face multiple chronic medical and behavioral health conditions, as well as various social determinants of health (SDoH) needs. This role involves conducting comprehensive assessments to evaluate members’ needs and addressing SDoH challenges by connecting them with appropriate resources and support services. The Social Worker provides education and guidance to members and their families on managing chronic conditions and navigating the healthcare system. Additionally, the Care Manager develops and implements individualized care plans, monitors member progress, advocates for necessary services, and collaborates with the interdisciplinary care team to ensure optimal health outcomes. Accurate and timely documentation of assessments and interventions is essential, as is participation in team meetings to discuss member status and care strategies. Key Responsibilities - 50-75% of the day is dedicated to telephonic engagement with members and the coordination of their care. - Compiles all available clinical information and partners with the member to develop an individualized care plan that encompasses goals and interventions to meet the member’s identified needs. - Provides evidence-based disease management education and support to help the member achieve health goals. - Ensure the appropriate members of the interdisciplinary care team are involved in the member’s care. - Provides care coordination to support a seamless health care experience for the member. - Meticulous documentation of care management activity in the member’s electronic health record. - Collaborate with other participants of the Interdisciplinary Care Team to address barriers to care and develop strategies for maintaining the member’s stable health condition. - Identifies and connects members with health plan benefits and community resources. - Meets regulatory requirements within specified timelines. - The Care Manager RN supports other members of the Care Team through clinical decision making and guidance as needed. - Additional responsibilities as assigned by leadership to support team objectives, enhance operational efficiency, and ensure the delivery of high-quality care to members. This may include participating in special projects, contributing to process improvement initiatives, or assisting with mentoring new team members. Essential Competencies and Functions - Ability to meet performance and productivity metrics, including call volume, successful member engagement, and state/federal regulatory requirements of this role. - Conduct oneself with integrity, professionalism, and self-direction. - Experience or a willingness to thoroughly learn the role of care management within Medicare and Medicaid managed care. - Familiarity with community resources and services. - Ability to navigate and utilize various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. - Maintain strong collaborative and professional relationships with members and colleagues. - Communicate effectively, both verbally and in writing. - Excellent customer service and engagement skills. Work Expectations - Access to a private, dedicated space to conduct work effectively to meet the requirements of the position - Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted Required Qualifications - Candidate must have active and unrestricted Compact Registered Nurse (RN) licensure in the state of residence - Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams, with the ability to effectively utilize these tools within the context of the Care Manager – Registered Nurse (CM RN) role - Access to a private, dedicated space to conduct work effectively to meet the requirements of the position - Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted - Confidence working at home / independent thinker, using tools to collaborate and connect with teams virtually - 3+ years of nursing experience - 2+ years of case management, discharge planning and/or home healthcare coordination experience Preferred Qualifications - Experience providing care management for Medicare and/or Medicaid members - Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health - Experience conducting health-related assessments and facilitating the care planning process - Bilingual skills, especially English-Spanish Education - Associate’s of Science in Nursing (ASN) Degree and relevant experience in a health care-related field (REQUIRED) - Bachelor’s of Science in Nursing (BSN) (PREFERRED) License - Active and unrestricted Compact Registered Nurse (RN) licensure in the state of residence Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

The Regional Service Manager is a hands-on leader responsible for driving service performance across a multi-location territory. This role leads and develops field technicians, improves operational efficiency, and ensures exceptional customer service while delivering on revenue and profitability goals. Ideal for a leader who thrives in fast-paced environments and knows how to balance people, performance, and customer expectations. What You Will Do: - Manage daily work force flow, scheduling issues, vacation schedule, and the emergency service schedule for weekends and evenings - Daily work with dispatchers on technician scheduling, service efficiency, schedule adherence, and contracted service completion - Participate in new Service Delivery Specialists (SDS) on-boarding and implementing/executing a training plan - Coach and empower Technicians to own their results and provides the tools and resources to achieve them - Identifies the potential in an individual and aligns development activities to their abilities and talents - Manage technician performance through coaching and direction under the direction of the District Manager - Review district performance with District Manager monthly to identify needed improvements to achieve sales and profitability budgets - Work with Parts Department on parts issues, shipping, and delivery. - Actively builds strong relationships with key stakeholders in the customer's organization - Proactively works to manage customer relationships to effectively solve issues and demonstrate value What is in it For You: - Utilize your managerial and leadership skills to support and lead a high-performing team - Develop your skills in leading a workforce - Become part of a field service support management team with advancement opportunities - Competitive salary and benefits - Access to best-in-class resources, and technology - This position will be in Fishers, Indiana Basic Qualifications: Must meet one of the following: - Associate degree and two years people management experience. - A combination of Smart Care experience, people management or education experience equivalent to a Bachelor’s Degree (1.5 years’ experience = 1 year post-secondary education). Must have the following: - Must be able to read and write in English - Immigration sponsorship not available for this role Preferred Qualifications: - Commercial kitchen equipment repair, hospitality/hotel, restaurant, or business service industry experience preferred. - Prior experience monitoring/assessing performance of yourself, other individuals, and organizations to make improvements or take corrective action. - Proven record of meeting customer needs, quality service delivery, meeting business objectives, and the ability to lead a field service team. - Good decision-making & problem-solving skills when handling challenging situations in a fast- paced environment. About Smart Care Solutions: Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.