Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Detection & Investigation Analyst Lead within PNC's Fraud Detection & Remediation organization, you will be based remotely in Colorado Springs, Co. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and/or train detection and investigation staff. - Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements. - Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate. - Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners. - Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies Competencies Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $20.46 – $70,150.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 03/30/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

• Deliver reliable quality on standard projects. • Design innovative approaches for complex challenges. • Serve as a recognized SME handling intricate challenges. • Transform complex datasets into visualizations and insights. • Conduct analyses and support project management activities.

Your Role Prepare consolidated financial reports in a timely and accurate manner in accordance with policies and procedures on a monthly, quarterly, and annual basis or as needed. Perform transactional activities related to accounting, reconciliation, and general ledger closing in accordance with the company's accounting standards, service levels, policies, procedures, and controls. Responsibilities - Prepare profit and loss accounts, perform analytical review and trend analysis. - Responsible for the preparation of balance sheet and journal book reconciliations. - Adhere to the company's service levels, internal controls, policies, and procedures. - Prepare and consolidate month-end and year-end financial reports in a timely manner. - Identify repetitive problems or risks and propose opportunities for improvement for greater efficiency. - Resolve any identified operational issues and escalate them to the supervisor when necessary. - Carry out transactional activities that allow accounting and financial activities. - Update and maintain the accounting journals of the general ledger. - Support monthly and annual closing processes. - Reconcile accounts to the general ledger to ensure all entries are accurate and compliant with accounting standards and make changes where necessary when errors are found. - Prepare analytical reports and/or accounting schedules. - Comply with agreed-upon service levels, company policies and procedures. - Identify repetitive problems or risks and propose opportunities for improvement. Your Profile Skills - Strong Team Player - Familiar with Microsoft Office or equivalent tools. - Good verbal and written communication skills in English. Experience Objective: Specify the critical experience needed to succeed in the role. Guidelines: Copy and paste the data from the Brenntag JD library. Detail the relevant work experience. Mention the industry or specific job functions that are necessary. Highlight any experience with particular tools or methodologies. - [Number] years of experience in [specific industry or role] - Proven track record with [specific tool or process] - Experience managing [specific type of project or responsibility] Education - 0-3 years of work experience - Shared Services Expertise - Accounting study - Bilingual English/Spanish Our Offer - Competitive and fair salary - Comprehensive health insurance - Remote work options - Professional development opportunities Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. Brenntag TA Team

Kaiva Tech, LLC is seeking a Federal Student Aid Case Management Lead Reports To: Program Manager Location: Remote Schedule: Monday – Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Public Trust Position Summary: The Federal Student Aid Case Management Lead supports Department of Education, Federal Student Aid (FSA) Ombudsman by overseeing a team of Regulatory Case Analysts responsible for reviewing, analyzing, and resolving complex consumer financial and regulatory cases. This role provides day-to-day operational leadership, ensures adherence to quality and service level standards, and drives analyst performance within a structured, performance-based contract environment. The Federal Student Aid Case Management Lead monitors production throughput, coaches staff, manages escalations, and collaborates closely with Quality Assurance personnel to maintain contractual accuracy standards. Essential Duties and Responsibilities: - Provide daily supervision and operational oversight of assigned Regulatory Case Analysts. - Monitor individual and team caseloads to ensure productivity and service level requirements are consistently achieved. - Review complex or escalated cases and provide authoritative guidance on regulatory interpretation and case resolution. - Support analysts in the accurate application of federal statutes, regulations, and internal policies to case determinations. - Ensure adherence to documentation standards and structured analytical writing expectations. - Partner with Quality Assurance staff to address quality findings and implement corrective or preventive actions. - Conduct regular performance check-ins and deliver constructive coaching and feedback. - Identify performance trends, workflow inefficiencies, or training gaps and escalate issues as appropriate. - Assist with onboarding, mentoring, and developing new analysts during training and ramp-up periods. - Contribute to the development and refinement of internal processes, job aids, and procedural documentation. - Submit Monthly Status Reports on a regular basis, as required. - Complete required compliance training as assigned. - Other duties as assigned. Knowledge and Critical Skills: - Comprehensive understanding of regulatory case management, adjudication, and consumer complaint resolution frameworks. - Demonstrated expertise in interpreting and applying regulatory or policy guidance to complex factual scenarios. - Proven leadership capability with experience supervising, mentoring, or developing professional staff. - Advanced analytical writing proficiency and the ability to evaluate structured case determinations for accuracy and completeness. - Capacity to identify operational risks and implement corrective actions proactively. - Exceptional written and verbal communication skills across multiple stakeholder levels. - Meticulous attention to detail and unwavering commitment to documentation integrity. - Proficiency in Microsoft Office Suite applications. Education & Work Experience: - Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field. - Minimum of 5 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree. - Experience managing productivity metrics and performance standards in deadline-driven environments. - Hands-on experience working within a CRM or case management system (Salesforce preferred). Certifications, Licenses: N/A Special Requirements: - Must be a U.S citizen. - Must be able to obtain and maintain Public Trust level clearance. Work Environment: Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis. Physical Demands: To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.