• Deliver reliable quality on standard projects. • Design innovative approaches for complex challenges. • Serve as a recognized SME handling intricate challenges. • Transform complex datasets into visualizations and insights. • Conduct analyses and support project management activities.

Your Role Prepare consolidated financial reports in a timely and accurate manner in accordance with policies and procedures on a monthly, quarterly, and annual basis or as needed. Perform transactional activities related to accounting, reconciliation, and general ledger closing in accordance with the company's accounting standards, service levels, policies, procedures, and controls. Responsibilities - Prepare profit and loss accounts, perform analytical review and trend analysis. - Responsible for the preparation of balance sheet and journal book reconciliations. - Adhere to the company's service levels, internal controls, policies, and procedures. - Prepare and consolidate month-end and year-end financial reports in a timely manner. - Identify repetitive problems or risks and propose opportunities for improvement for greater efficiency. - Resolve any identified operational issues and escalate them to the supervisor when necessary. - Carry out transactional activities that allow accounting and financial activities. - Update and maintain the accounting journals of the general ledger. - Support monthly and annual closing processes. - Reconcile accounts to the general ledger to ensure all entries are accurate and compliant with accounting standards and make changes where necessary when errors are found. - Prepare analytical reports and/or accounting schedules. - Comply with agreed-upon service levels, company policies and procedures. - Identify repetitive problems or risks and propose opportunities for improvement. Your Profile Skills - Strong Team Player - Familiar with Microsoft Office or equivalent tools. - Good verbal and written communication skills in English. Experience Objective: Specify the critical experience needed to succeed in the role. Guidelines: Copy and paste the data from the Brenntag JD library. Detail the relevant work experience. Mention the industry or specific job functions that are necessary. Highlight any experience with particular tools or methodologies. - [Number] years of experience in [specific industry or role] - Proven track record with [specific tool or process] - Experience managing [specific type of project or responsibility] Education - 0-3 years of work experience - Shared Services Expertise - Accounting study - Bilingual English/Spanish Our Offer - Competitive and fair salary - Comprehensive health insurance - Remote work options - Professional development opportunities Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. Brenntag TA Team

Kaiva Tech, LLC is seeking a Federal Student Aid Case Management Lead Reports To: Program Manager Location: Remote Schedule: Monday – Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Public Trust Position Summary: The Federal Student Aid Case Management Lead supports Department of Education, Federal Student Aid (FSA) Ombudsman by overseeing a team of Regulatory Case Analysts responsible for reviewing, analyzing, and resolving complex consumer financial and regulatory cases. This role provides day-to-day operational leadership, ensures adherence to quality and service level standards, and drives analyst performance within a structured, performance-based contract environment. The Federal Student Aid Case Management Lead monitors production throughput, coaches staff, manages escalations, and collaborates closely with Quality Assurance personnel to maintain contractual accuracy standards. Essential Duties and Responsibilities: - Provide daily supervision and operational oversight of assigned Regulatory Case Analysts. - Monitor individual and team caseloads to ensure productivity and service level requirements are consistently achieved. - Review complex or escalated cases and provide authoritative guidance on regulatory interpretation and case resolution. - Support analysts in the accurate application of federal statutes, regulations, and internal policies to case determinations. - Ensure adherence to documentation standards and structured analytical writing expectations. - Partner with Quality Assurance staff to address quality findings and implement corrective or preventive actions. - Conduct regular performance check-ins and deliver constructive coaching and feedback. - Identify performance trends, workflow inefficiencies, or training gaps and escalate issues as appropriate. - Assist with onboarding, mentoring, and developing new analysts during training and ramp-up periods. - Contribute to the development and refinement of internal processes, job aids, and procedural documentation. - Submit Monthly Status Reports on a regular basis, as required. - Complete required compliance training as assigned. - Other duties as assigned. Knowledge and Critical Skills: - Comprehensive understanding of regulatory case management, adjudication, and consumer complaint resolution frameworks. - Demonstrated expertise in interpreting and applying regulatory or policy guidance to complex factual scenarios. - Proven leadership capability with experience supervising, mentoring, or developing professional staff. - Advanced analytical writing proficiency and the ability to evaluate structured case determinations for accuracy and completeness. - Capacity to identify operational risks and implement corrective actions proactively. - Exceptional written and verbal communication skills across multiple stakeholder levels. - Meticulous attention to detail and unwavering commitment to documentation integrity. - Proficiency in Microsoft Office Suite applications. Education & Work Experience: - Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field. - Minimum of 5 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree. - Experience managing productivity metrics and performance standards in deadline-driven environments. - Hands-on experience working within a CRM or case management system (Salesforce preferred). Certifications, Licenses: N/A Special Requirements: - Must be a U.S citizen. - Must be able to obtain and maintain Public Trust level clearance. Work Environment: Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis. Physical Demands: To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.

Job Title: Automotive Case Management (Remote) Job Description Title: Automotive Case Management (Remote) Location: CAN WAH JOB DESCRIPTION The Automotive Case Management Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you! As an Automotive Case Management (Remote) tentative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As an Automotive Case Management (Remote) , you’ll: - Respond to escalated automotive-related product questions and concerns in a timely manner. - Resolve customer inquiries following standardized processes while referencing an internal knowledge base, - Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions. - Collaborate with customers, dealerships, and/or field support teams to gather necessary information, as applicable, to support customer escalations. - Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion. - Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Case Management (Remote) role include: - High School diploma or GED, and be at least 18 years of age. - Automotive enthusiast or have a relative knowledge of how automobiles work. - Possess natural customer service skills and genuinely enjoy helping people. - Be an empathetic problem solver and critical thinker. - Comfortable working with computers and the internet, as well as operating several applications simultaneously. - Prior experience in the automotive industry, customer service, and/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred. - Proficiency in fast-paced multi-tasking - Eagerness to learn new technologies WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: - The base salary range for this position is $16.00-$21.00/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. - DailyPay enrollment option to access pay "early," when you want it - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more - Health and wellness programs with trained partners to help promote a healthy you - Mentorship programs that support your rewarding career journey - A modern, state-of-the-art office setting with advanced technologies and a great team - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more - A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice. JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Location: CAN, NS, Work-at-Home Language Requirements: Time Type: Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Opportunity Statement: Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation. Reasonable Accommodation Statement: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence (AI): As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE