• Oversee the daily operations of the Invoicing Operations team, ensuring accurate and timely invoice generation for clients while providing day-to-day tactical support as needed. • Manage invoicing cycles and ensure invoices align with contract terms, pricing agreements, and client requirements. • Implement process improvements to streamline invoicing operations, improve accuracy, and reduce errors. • Act as an escalation point for complex invoicing issues, discrepancies, and client disputes. • Collaborate with cross-functional teams to resolve invoicing-related inquiries and maintain accurate billing records. • Ensure compliance with company policies, accounting standards, and client contract obligations. • Support internal audits, provide necessary documentation, and resolve issues related to billing accuracy. • Generate reports on invoicing accuracy, volume, aging, and performance metrics to present to senior leadership. • Help improve RigUp’s working capital cycle by addressing any issues across the payment and invoicing lifecycle, including data integrity, process improvement and dispute resolution.

• Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts. • Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training. • Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge. • Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps. • Help foster a positive and collaborative team culture by encouraging open communication and continuous learning. • Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group. • Step in to assist with invoice preparation and submission during peak periods or complex scenarios. • Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices. • Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements. • Track operational metrics and KPIs to support reporting and continuous improvement initiatives. • Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training. • Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines. • Facilitate communication and alignment between the Invoicing Operations team and key stakeholders.

• Billing and Invoicing • Generate and issue accurate customer invoices daily, ensuring compliance with company policies and tax regulations. • Ensure invoices are issued within required cut-off/timeliness standards. • Proactively manage customer accounts to address invoicing discrepancies and resolve billing issues efficiently. • Collections and Cash Cycle Management • Monitor the accounts receivable aging report and drive timely collections of overdue invoices. • Act as the primary liaison with clients to address payment queries and implement structured follow-ups. • Maintain cash cycle operations, including cash receipt deposits, reconciliations, and application of payments. • Documentation and Reporting • Maintain up-to-date, organized records of customer contracts and monthly invoice documentation in digital repositories. • Prepare and deliver monthly AR reports, providing insights into key trends, risks, and actionable recommendations. • Support month-end and year-end close processes related to revenue and AR management. • Process Optimization • Collaborate with the Finance team to enhance AR workflows using automation tools and ERP software. • Provide feedback to improve invoice templates, payment portal functionality, and client communications. • Stay updated on emerging AI tools and practices to drive efficiency and scalability in the AR function. • Client and Stakeholder Engagement • Ensure a positive client experience by fostering open communication and delivering exceptional service. • Partner with Sales and Operations teams to align on contract terms, payment schedules, and AR goals. • Act as AR escalation point for assigned accounts and region. • Compliance and Risk Mitigation • Support vendor registration and setup processes, ensuring compliance with internal policies and external regulations. • Identify and escalate potential credit risks or disputes to minimize exposure to bad debts.

Job DetailsLevel: ExperiencedJob Location: Remote (Northeastern Region) - Brooklyn, NY 11220Position Type: Full TimeEducation Level: BS-Bachelor of ScienceSalary Range: $64,905.00 - $93,400.00 SalaryTravel Percentage: Up to 25%Job Shift: DayJob Category: AccountingAmerican Elevator Group (AEG) is North America's largest independent elevator service company. AEG consists of well-established elevator service companies operating across the United States. Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. AEG's North-Eastern region is looking for an Accounts Receivable Specialist reporting primarily to our Brooklyn, NY location. Reporting to the Regional Controller, the Accounts Receivable Specialist is responsible for ensuring the timely and accurate collection of payments from customers and clients for two business units. The Accounts Receivable Specialist will work closely with internal departments, clients, and vendors to reconcile accounts, resolve discrepancies, and maintain a positive cash flow. Responsibilities: Manage a portfolio of accounts, ensuring timely communication and distribution of accurate and timely invoices to customers based on contractual agreements and service provided. Verify the completeness and accuracy of billing information, including rates, terms, and other relevant details. Monitor and reconcile accounts to ensure all payments are accounted for and applied correctly. Maintain and provide excellent customer service by addressing concerns, resolving issues, ensure prompt payment and address any billing inquiries to external vendors. Implement effective collection strategies to reduce overdue accounts and minimize bad debt. Resolve outstanding balances by implementing measures and repayment strategies. Review and monitor reports on outstanding invoices nearing collection periods. Resolve unpaid customer accounts to optimize cash flow and reduce receivables balances. Collaborate with cross-functional teams to resolve payment disputes and negotiate payment plans when necessary. Prepare regular reports on accounts receivable status, aging analysis, and cash flow projections, providing recommendations for escalation when necessary. Conduct analysis to identify trends, potential issues, and opportunities for process improvement. Maintain accurate and organized records of customer transactions, communications, and payment history in the designated ERP system. Record and post customer payments in a timely manner. Ensure compliance with company policies, accounting principles, and regulatory requirements. Identify opportunities for process improvement to enhance efficiency and accuracy. Performs other related duties as required and assigned. Work Environment & Hazards: This job operates in a general office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Special Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up-to fifteen pounds at times. Work Contact Group: Effective working relationships are an essential part of daily work. Internal: Colleagues within Operating Division External: Telephone communication Customers/vendors Maintain communication with customers, account managers, attorneys, collections agencies Qualifications Accounting, Data Entry Skills, General Math Skills, GP Financial Software, Diligence, Analyzing Information, Thoroughness, Reporting Research Results, Communication. Must have exceptional multitasking skills and the ability to work in a challenging environment Excellent organization skills Excellent written and oral communication skills Excellent computer skills Proficient in Microsoft applications, including but not limited to Word, Excel, and Outlook We are proud to offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our team. Benefits include competitive salary, 90% employer covered health insurance, dental, and vision insurance, alongside various employer sponsored benefits. Highly competitive 401(k) safe harbor match which is 100% vested upon plan entry, generous paid time off, flexible work arrangements, professional development opportunities with tuition reimbursement, and more! AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.