• Billing and Invoicing • Generate and issue accurate customer invoices daily, ensuring compliance with company policies and tax regulations. • Ensure invoices are issued within required cut-off/timeliness standards. • Proactively manage customer accounts to address invoicing discrepancies and resolve billing issues efficiently. • Collections and Cash Cycle Management • Monitor the accounts receivable aging report and drive timely collections of overdue invoices. • Act as the primary liaison with clients to address payment queries and implement structured follow-ups. • Maintain cash cycle operations, including cash receipt deposits, reconciliations, and application of payments. • Documentation and Reporting • Maintain up-to-date, organized records of customer contracts and monthly invoice documentation in digital repositories. • Prepare and deliver monthly AR reports, providing insights into key trends, risks, and actionable recommendations. • Support month-end and year-end close processes related to revenue and AR management. • Process Optimization • Collaborate with the Finance team to enhance AR workflows using automation tools and ERP software. • Provide feedback to improve invoice templates, payment portal functionality, and client communications. • Stay updated on emerging AI tools and practices to drive efficiency and scalability in the AR function. • Client and Stakeholder Engagement • Ensure a positive client experience by fostering open communication and delivering exceptional service. • Partner with Sales and Operations teams to align on contract terms, payment schedules, and AR goals. • Act as AR escalation point for assigned accounts and region. • Compliance and Risk Mitigation • Support vendor registration and setup processes, ensuring compliance with internal policies and external regulations. • Identify and escalate potential credit risks or disputes to minimize exposure to bad debts.

Job DetailsLevel: ExperiencedJob Location: Remote (Northeastern Region) - Brooklyn, NY 11220Position Type: Full TimeEducation Level: BS-Bachelor of ScienceSalary Range: $64,905.00 - $93,400.00 SalaryTravel Percentage: Up to 25%Job Shift: DayJob Category: AccountingAmerican Elevator Group (AEG) is North America's largest independent elevator service company. AEG consists of well-established elevator service companies operating across the United States. Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. AEG's North-Eastern region is looking for an Accounts Receivable Specialist reporting primarily to our Brooklyn, NY location. Reporting to the Regional Controller, the Accounts Receivable Specialist is responsible for ensuring the timely and accurate collection of payments from customers and clients for two business units. The Accounts Receivable Specialist will work closely with internal departments, clients, and vendors to reconcile accounts, resolve discrepancies, and maintain a positive cash flow. Responsibilities: Manage a portfolio of accounts, ensuring timely communication and distribution of accurate and timely invoices to customers based on contractual agreements and service provided. Verify the completeness and accuracy of billing information, including rates, terms, and other relevant details. Monitor and reconcile accounts to ensure all payments are accounted for and applied correctly. Maintain and provide excellent customer service by addressing concerns, resolving issues, ensure prompt payment and address any billing inquiries to external vendors. Implement effective collection strategies to reduce overdue accounts and minimize bad debt. Resolve outstanding balances by implementing measures and repayment strategies. Review and monitor reports on outstanding invoices nearing collection periods. Resolve unpaid customer accounts to optimize cash flow and reduce receivables balances. Collaborate with cross-functional teams to resolve payment disputes and negotiate payment plans when necessary. Prepare regular reports on accounts receivable status, aging analysis, and cash flow projections, providing recommendations for escalation when necessary. Conduct analysis to identify trends, potential issues, and opportunities for process improvement. Maintain accurate and organized records of customer transactions, communications, and payment history in the designated ERP system. Record and post customer payments in a timely manner. Ensure compliance with company policies, accounting principles, and regulatory requirements. Identify opportunities for process improvement to enhance efficiency and accuracy. Performs other related duties as required and assigned. Work Environment & Hazards: This job operates in a general office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Special Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up-to fifteen pounds at times. Work Contact Group: Effective working relationships are an essential part of daily work. Internal: Colleagues within Operating Division External: Telephone communication Customers/vendors Maintain communication with customers, account managers, attorneys, collections agencies Qualifications Accounting, Data Entry Skills, General Math Skills, GP Financial Software, Diligence, Analyzing Information, Thoroughness, Reporting Research Results, Communication. Must have exceptional multitasking skills and the ability to work in a challenging environment Excellent organization skills Excellent written and oral communication skills Excellent computer skills Proficient in Microsoft applications, including but not limited to Word, Excel, and Outlook We are proud to offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our team. Benefits include competitive salary, 90% employer covered health insurance, dental, and vision insurance, alongside various employer sponsored benefits. Highly competitive 401(k) safe harbor match which is 100% vested upon plan entry, generous paid time off, flexible work arrangements, professional development opportunities with tuition reimbursement, and more! AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Job DetailsLevel: ExperiencedJob Location: Remote (Mid-Atlantic Region) - West Chester, PA 19382Position Type: Full TimeEducation Level: BS-Bachelor of ScienceTravel Percentage: Up to 25%Job Shift: DayJob Category: AccountingAmerican Elevator Group (AEG) is North America's largest independent elevator service company. AEG consists of well-established elevator service companies operating across the United States. Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. AEG's Mid-Atlantic region is looking for an Accounts Receivable Specialist reporting primarily to our West Chester, PA location. Reporting to the Regional Controller, the Accounts Receivable Specialist is responsible for ensuring the timely and accurate collection of payments from customers and clients for two business units. The Accounts Receivable Specialist will work closely with internal departments, clients, and vendors to reconcile accounts, resolve discrepancies, and maintain a positive cash flow. Responsibilities: Manage all business unit portfolios of accounts, ensuring timely application of all cash receipts (check, ACH, credit cards) as well as communication and distribution of accurate payment information to financial shared services and operations. Verify the completeness and accuracy of payments received and ensure proper application within the system. Monitor and reconcile accounts to ensure all payments are accounted for and applied correctly. Maintain and provide excellent customer service by addressing concerns, resolving issues, and following up on outstanding balances to ensure timely payments. Communicate directly with customers to resolve billing discrepancies, research payment issues, and facilitate collection of outstanding receivables. Perform cash application activities and support collection efforts to reduce overdue accounts and minimize bad debt. Resolve outstanding balances by implementing appropriate collection measures and repayment strategies, including payment plans when necessaryReview and monitor reports regarding unapplied and unreconcilable payments. Resolve unpaid customer accounts to optimize cash flow and reduce receivables balances, escalating issues where appropriateCollaborate with cross-functional teams to resolve payment disputes and negotiate payment plans when necessary. Assist with billing activities, including preparation, review, and coordination of invoices, to support accurate and timely invoicing and collectionsPrepare regular reports on accounts receivable status, aging analysis, and cash flow projections, providing recommendations for escalation when necessary. Conduct analysis to identify trends, potential issues, and opportunities for process improvement. Maintain accurate and organized records of customer transactions, communications, and payment history in the designated ERP system. Record and post customer payments in a timely and accurate manner. Support the evaluation of aged receivables and assist in identifying accounts requiring reserve or write-off consideration. Perform quarterly bad debt assessments, including analysis of aging and collectability, and maintain supporting reports Assist with preparation and posting of journal entries related to cash receipts, AR adjustments, and write-offs, and support account reconciliations by investigating variances and resolving discrepancies within accounts receivable Ensure compliance with company policies, accounting principles, and regulatory requirements. Identify opportunities for process improvement to enhance efficiency and accuracy. Perform other related duties as required and assigned. Work Environment & Hazards: This job operates in a general office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Special Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up-to fifteen pounds at times. Work Contact Group: Effective working relationships are an essential part of daily work. Internal: Colleagues within Operating Division External: Telephone communication Customers/vendors Maintain communication with customers, account managers, attorneys, collections agencies Qualifications Bachelor’s degree in business administration, finance, accounting, or related field required. 3+ years of experience in accounts receivable, billing, collections, or related function Strong understanding of accounting fundamentals, including debits/credits and the impact of AR on the general ledger Experience with account reconciliations, journal entries, and month-end close support preferred Proficiency in accounting software and MS Excel; experience with ERP systems preferred. Excellent communication skills, both written and verbal, to interact with internal teams and external customers effectively. Strong analytical and problem-solving skills. Attention to detail and accuracy in handling collections processes. Experience in service, construction, or project-based environments preferred Ability to manage multiple priorities in a fast-paced environment and work both independently and collaboratively We are proud to offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our team. Benefits include competitive salary, 90% employer covered health insurance, dental, and vision insurance, alongside various employer sponsored benefits. Highly competitive 401(k) safe harbor match which is 100% vested upon plan entry, generous paid time off, flexible work arrangements, professional development opportunities with tuition reimbursement, and more! AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

• Lead and direct a staff of supervisors that will have individual teams consisting of no more than 10 employees. • Manage billed AR and post payment denials to ensure customer contractual SLAs are met consistently • Maintains a relationship with all internal teams and customers • Design, improve, and execute customer processes and workflow. • Develop and implement recommendations and provide formal feedback on project results and team performance to management. • Ability to create detailed reports for management. • Ability to maintain confidentiality of all information under HIPAA guidelines and customer confidentiality agreements. • Supports new customer expansion development and implementation.