About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Role Overview: As the Global Compliance Officer, you'll be a key part of our legal and compliance team, responsible for ensuring the company operates in full accordance with all relevant laws, regulations, and internal policies. You'll play a crucial role in managing our compliance programme, with a particular focus on sanctions, fraud prevention and investigations. You'll also be responsible for developing and implementing Global compliance policies and delivering training to employees across the group. This role requires a proactive and detail-oriented individual with strong analytical and communication skills. Remote: This role is fully remote to be based in the United Kingdom. Hours: 9am to 5pm. The role is a permanent five (5) day a week role (Monday to Friday). Key Responsibilities: - Sanctions Compliance: Monitor and interpret UK, EU, and US sanctions regulations. Conduct sanctions screening and due diligence, and advise the business on sanctions-related risks and compliance requirements. - Anti-Bribery & Corruption (ABC): Manage the company's ABC program, including risk assessments, third-party due diligence, and internal controls. Investigate potential ABC violations and advise on remedial actions. - Fraud Prevention & Investigations: Develop and implement strategies to prevent and detect fraud. Lead internal investigations into allegations of fraud or other misconduct, gathering evidence, conducting interviews, and preparing reports. - Policy & Procedure Writing: Draft, review, and update internal compliance policies, procedures, and guidance documents. Ensure all policies are clear, comprehensive, and aligned with regulatory requirements. - Training & Awareness: Design and deliver compliance training sessions to employees at all levels of the business. Create engaging training materials and track employee completion. - Advisory & Support: Provide expert compliance advice to various business units on a range of topics, including conflicts of interest, gifts and hospitality, and regulatory changes. - Compliance Disclosures: Manage the intake, assessment, and resolution process for all internal compliance disclosures, ensuring confidentiality and timely action. Qualifications & Experience - Experience: A minimum of 5-7 years of experience in a compliance role within a multinational business. - Expertise: Strong, demonstrable experience in sanctions, anti-bribery, fraud, and internal investigations. Experience with policy writing and training delivery is essential. - Education: A degree in law, finance, or a related field. Professional compliance certifications (e.g., ICA, ACAMS) are highly desirable. - Skills: Excellent analytical, problem-solving, and communication skills. The ability to work independently, manage multiple priorities, and influence stakeholders at all levels. - Mindset: A proactive, resilient, and ethical approach to work. A keen eye for detail and a commitment to maintaining the highest standards of integrity. - Ownership & Process Management: Demonstrated ability to take full ownership of global compliance processes, driving continuous improvement and efficiency in compliance operations. - Culture & Ethics: Act as a role model, consistently demonstrating ethical behavior and integrity, and fostering a strong compliance culture across the organisation. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Job DetailsJob Location: Remote - Roswell, GA 30076Position Type: Full TimePosition Summary: The RCM Denials & Payor Compliance Specialist is responsible for resolving upheld and complex billing denials, strengthening internal billing processes, and ensuring alignment with payor guidelines. This role serves as a key partner to the RCM Director in improving collections performance, reducing denial trends, and maintaining compliance with all billing and payor requirements. Key Responsibilities: Denial Resolution (Primary Focus) Investigate and resolve upheld and complex claim denials across all payors Perform root cause analysis to identify trends and recurring denial drivers Develop and submit appeals, reconsiderations, and supporting documentation Collaborate with clinical, intake, and billing teams to obtain necessary information for resolution Maintain tracking of high-dollar and aged denial cases through resolution Payor Guidelines & Compliance Act as subject matter expert on payor billing rules, authorization requirements, and documentation standards Interpret and communicate payor policies to internal teams (billing, clinical, intake) Monitor updates to payor requirements and ensure timely internal implementation Support audits and ensure compliance with Medicaid and commercial payor regulations Process Development & Optimization Identify gaps in current billing and collections workflows contributing to denials Design and implement standardized processes to improve clean claim rates Develop SOPs and internal guidance for billing best practices Partner with RCM Director to transition and strengthen in-house billing operations Cross-Functional Collaboration Work closely with Clinical Directors, BCBAs, and Intake to resolve documentation or authorization-related denials Provide feedback loops to prevent future denials (e.g., documentation errors, credentialing issues) Support training initiatives for staff on billing compliance and documentation expectations Reporting & Insights Track and report on denial trends, resolution timelines, and financial impact Identify opportunities to improve reimbursement and reduce revenue leakage Provide regular updates to RCM Director on high-priority issues and risks Preferred Qualifications: Experience supporting or transitioning to in-house billing operations Prior experience working directly with payors on escalated issues Familiarity with multi-site healthcare or ABA organizations Key Competencies: Detail-oriented with strong follow-through Ability to navigate complex payor systems and policies Process-driven mindset with a focus on continuous improvement Strong sense of ownership and accountability Ability to work cross-functionally and influence outcomes QualificationsQualifications: 3+ years of experience in healthcare revenue cycle management, preferably in ABA or behavioral health Strong experience with denial management, appeals, and payor communications Knowledge of Medicaid and commercial insurance billing requirements Familiarity with CPT codes relevant to ABA services (e.g., 97151, 97153, 97155, etc.) Experience working with EMR systems (CentralReach preferred) Strong analytical and problem-solving skills Excellent written and verbal communication skills

• Manage the development, maintenance, and continuous improvement of the firm’s cybersecurity governance, risk, and compliance (GRC) program • Maintain and operationalize security policies, standards, procedures, and control frameworks aligned to industry standards (e.g., NIST CSF, NIST 800-53, ISO 27001, SOC 2, CMMC) • Perform security risk assessments, including technology, vendor, and business process risk, and document findings, risk ratings, and recommended mitigations • Track identified risks, exceptions, and remediation activities through a centralized risk register and support risk acceptance workflows • Drive and support internal and external audits, client risk assessments, and due diligence requests (e.g., SOC reports, questionnaires, client security reviews) • Partner with IT and Security teams to map technical controls to compliance requirements and validate control effectiveness • Manage and assist with third-party risk management activities, including vendor security reviews and ongoing risk monitoring • Contribute to incident governance activities, including post-incident reviews, risk tracking, and lessons learned documentation • Oversee and support compliance tooling and evidence collection (e.g., GRC platforms, audit management tools) • Help define metrics and reporting related to risk posture, compliance status, and control maturity for leadership • Stay current on relevant regulatory, legal, and cybersecurity requirements impacting the firm and communicating changes to stakeholders • Collaborate cross-functionally to promote security awareness, risk-informed decision making, and consistent governance practices • Drive and support special projects related to SOC maturity, control improvements, M&A integration, and new technology risk assessments

Remote, Nationwide – Seeking Intern - College(Legal and Compliance) Everybody Has A Role To Play In Transforming Healthcare As a College Intern, you play a vital role in our mission to improve lives. As part of our collaborative environment, the College Intern will work on ongoing projects by drafting documents, preparing presentations, and ensuring seamless coordination of logistics. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity - Provide support for general business transactions. - Attend meetings and provide insight into discussions. - Collaborate on specific projects, offering assistance and contributing fresh ideas. - Participating in special projects as needed. - Attend training sessions or workshops to enhance skills and knowledge. - Seek feedback and actively engage in the learning process. - Performs related duties as required. - Required Experience and Competencies - College experience required. - 1-2 years of work experience of any capacity (can be positions held while in school, volunteer, or club experience) that is directly relevant to the internship preferred. - Excellent verbal and written communication skills. - Strong computer skills; proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint). - Ability to work independently and as part of a collaborative team - Organizational and customer service skills. - Attention to detail. - Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple tasks, and to work as a team member in a collaborative and participatory manner, and to interact both in person and remotely with a courteous and professional demeanor. - Ability to work independently with drive and initiative as well as work well within a team setting. - Demonstrated self-learner interested in continued professional development and personal growth. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more. - Trainings to help support and advance your professional growth. - Team building activities such as virtual scavenger hunts and holiday celebrations. - Flexible work hours. - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service) - Generous paid time off starting 3-4 weeks’ annually - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP and travel assistance included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $17.00 per hour, exclusive of fringe benefits or potential bonuses. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.