Career Category Marketing Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Patient Access Navigator, Patient Services (Contract) Reports to: Patient Access & Reimbursement Senior Manager Location: Ontario Remote Based What you will do Let’s do this. Let’s change the world. Amgen is a values-based organization, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses. Amgen’s mission is To Serve Patients, and our Patient Support Programs (PSPs) are the cornerstone of how this pledge and commitment is put into action to support patients throughout their treatment journey. Amgen has an exciting opportunity for an experienced, energetic & patient-focused Patient Access Navigator to join our Patient Services Team and deliver customer facing services to support patient access. As part of Amgen Entrust Patient Support Services, Patient Access Navigators would be responsible for supporting patients, and their health care providers, to access Amgen therapies and associated support services. Key Responsibilities: - Responsible for enrolling and onboarding patients into an Amgen Patient Services Program - Liaise with patient’s relevant health care providers to support patient’s access to therapy and support services - Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses and/or office managers - Able to work collaboratively and harmoniously with: Amgen Patient Services Team members and cross-functional partners who have roles supporting the patient journey, Third Party PSP team members at Patient Program HUB and other decentralized PSP partners - Establish milestones and checkpoints to ensure successful work/project completion; follows up on work efforts and takes corrective steps when needed to ensure work remains on track - Responsible for supporting patients to navigate reimbursement access for their prescribed Amgen therapy, including, reimbursement investigation, facilitating insurance coverage documentation, coordination of benefits, & financial assistance - Coordinate Free of Charge Goods (FOCG) for patients who are eligible - Coordinating bridging to reimbursement for patients who meet eligibility requirements - Facilitate patients access to reminder services - Coordination with other approved Amgen 3rd Party Patient Service Providers to support: Scheduling lab testing at the request of a prescribing HCP, coordinating and/or scheduling injection training resources, and coordinating infusion services - Adhere to Amgen pharmacovigilance policy for reporting AEs and PCs What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications: Basic Qualifications: - Bachelors Degree with 2 years of related experience Or - College diploma and 4 years of related experience - Nursing background is a must Preferred Qualifications: - 2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a “high service culture” - Experience with Patient Support Programs - Familiarity with Heath Canada requirements - Organized, detail oriented with strong service-based mindset - Experience with Salesforce or other relevant CRM systems - Multi-tasking, prioritization and proactive problem-solving abilities - Strong analytical skills and strategic mindset - Strong verbal and written communication skills - Proven ability to collaborate and work in teams to achieve results in a complex, fast-paced service environment - Ability and willingness to conduct field travel, as well as travel to company meetings, client sites, etc. including some overnight and weekend travel - Proficient with Microsoft Office (e.g. Word, Excel, Outlook) What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The salary range for this position is $86,689 - $109,477 CAD. Amgen is proud to have been recognized as one of LinkedIn Top 25 Companies in Canada for career growth. Click HERE for more details. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. In addition to base salary, Amgen offers competitive and comprehensive total compensation programs aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Job Description Summary Job Description Responsabilidades: - Executar atividades de manutenção corretiva, preventiva e preditiva nas unidades geradoras, equipamentos de levantamento, hidromecânicos, subestação, auxiliares mecânicos e elétricos etc; - Participa de investigação da causa raiz de falhas e defeitos nos equipamentos e realiza as intervenções corretivas garantindo a continuidade operacional da planta; - Apoio na elaboração dos procedimentos e instruções para atividades de manutenção; - Cumprir os procedimentos de trabalho seguros e as políticas de saúde e segurança ocupacional; - Emite a solicitação de serviço, ordem de serviço e fecha a ordem de serviço no sistema de gestão da manutenção; - Identifica a necessidade, define e elabora os planos de manutenção de acordo com as recomendações do fabricante do equipamento, manuais do fabricante e/ou experiência técnica; - Atualiza o sistema de gestão de manutenção, execução de ordens de manutenção ou melhoria, identifica oportunidades de melhoria nos equipamentos e/ou sistemas, gerir e propor a sua implementação; - Apoio na elaboração e emissão de relatórios técnicos de serviços executados e planos de manutenção; - Outras atividades atribuídas pelo seu gerente ou supervisor direto; - Realiza atividades adicionais inerentes à sua função: Operação de equipamentos de içamento, plataforma elevatória, máquinas operatrizes e equipamentos manuais de corte, retífica, desbastes, polimento etc. Requisitos: - Residir em Uberlândia/MG; - Formação em Técnico Mecânico; - Desejável SENAI ou similar, NR 10, NR11, NR12, NR 33, NR34 e NR 35. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

• Conduct engaging and effective training sessions, tailoring content to learners at various skill levels. • Demonstrate proficiency in Java, front-end, and back-end technologies, providing hands-on guidance to trainees. • Assist trainees in resolving coding challenges and debugging issues, fostering a deep understanding of full-stack concepts. • Evaluate trainee progress through quizzes, projects, and code reviews, offering constructive feedback and guidance for improvement. • Stay updated with industry trends and best practices, continuously improving training content to ensure relevance and effectiveness. • Collaborate with fellow trainers, subject matter experts, and instructional designers to enhance the overall training program. • Maintain records of training activities, trainee progress, and feedback for reporting and continuous improvement. • Serve as a valuable technical resource, addressing trainees' questions and providing guidance on complex development topics.

• Design and implement high-quality, scalable services to be consumed by multiple Grafana Cloud products. • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions • When necessary, represent Grafana Labs in open source forums, working groups, and events • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope