• Help develop, deliver, and maintain Twelvenets' communications plans to promote the company’s ongoing work and strategic positioning. • Coordinate and interface with other divisions of the company during public events. • Play a critical role in meeting strategic communications goals through digital content production, events, and outreach. • Create and implement creative multimedia assets to elevate existing communications outputs such as social media and digital reports. • Maintain Twelvenets' website as the day-to-day content administrator. • Lead the creation of and act as an in-house designer of social media content based on the overall strategy set by the communications team. • Provide writing and copyediting support for blogs. • Produce the monthly Twelvenets newsletter. • Track, report on, and analyze digital engagement metrics monthly. • Support the management of Twelvenet’s digital presence across social media. • Execute paid social media ad campaigns to maximize reach and engagement. • Support the delivery of externally produced publications and multimedia storytelling products. • Lead the production of in-house designed Twelvenets-authored publications. • Act as the guardian and advisor for Twelvenet’s brand visual identities. • Produce and coordinate content and collateral for event purposes.

• Create simple, clear posts for all RH social channels. • Plan weekly and monthly content with guidance from the Manager. • Adapt content to each platform (LinkedIn, Twitter/X, Instagram, Facebook). • Write captions, design simple graphics (or brief a designer), and schedule posts. • Support local-language content where needed. • Write simple, clear, and human-centered messages. • Create blog posts, email copy, social posts, and scripts. • Review content for grammar, clarity, and consistency. • Help maintain the Reliance Health tone of voice across markets. • Help draft internal updates, announcements, and newsletters. • Work with cross-functional teams to understand what needs to be shared. • Write messages that are easy to understand for staff in all markets. • Track performance of posts and campaigns. • Prepare monthly dashboards. • Use data to explain what worked and what needs improvement. • Suggest small changes to improve performance. • Help plan and run simple marketing and communications campaigns. • Coordinate with product, sales, clinical, and leadership teams. • Keep campaign tasks on schedule and communicate progress. • Ensure all content follows brand guidelines. • Keep messaging aligned across markets and languages. • Alert the Manager when content does not fit brand values. • Work with Sales, Product, Clinical, and Leadership teams. • Collect information and turn it into simple content. • Share updates clearly when working remotely. • Stay updated on social trends in the local market. • Suggest content ideas that fit each country’s audience. • Support the Manager in making small strategic improvements to content and communications.

• Serve as the primary point of contact for providers, facilities, and internal partners seeking support with WISeR workflows. • Deliver timely, professional, and empathetic customer service. • Assist with prior authorization requests, case status inquiries, documentation intake, and portal navigation. • Respond to inbound inquiries via phone, email, portal, and fax regarding WISeR cases and prior authorization requests. • Provide clear, courteous updates on case status, next steps, and estimated turnaround times. • Educate customers on submission options to help prevent delays in patient care. • De‑escalate concerns professionally and route issues appropriately when needed. • Review incoming requests for completeness and accuracy. • Assist with documentation intake and routing to the appropriate WISeR queue. • Identify submission issues and communicate corrective guidance. • Document all customer interactions accurately in internal systems. • Collaborate with WISeR clinical, admin, and management teams to support timely case resolution. • Track follow‑ups and ensure customers receive consistent and accurate information. • Adhere to HIPAA and data privacy requirements when handling sensitive information. • Support maintenance of knowledge base articles and customer guidance materials.

Department Overview: The UW Carbone Cancer Center is committed to defeating cancer through rapid application of groundbreaking research, prevention, and treatment. UW Carbone is an integral part of the UW School of Medicine and Public Health and UW Health, bringing together more than 330 physicians and scientists from 50 departments and nine schools across campus to conduct research and translate laboratory discoveries into new cancer patient treatments. UW Carbone builds community by creating a collaborative, respectful, and welcoming environment in which all faculty, students, and staff will thrive. Anticipated Start Date: Summer 2026 Anticipated End Date (If Applicable): Remote Work Eligibility Detail: All Remote Anticipated Hours Per Week: Minimum: 10 hours minimum Maximum: 25 hours max Schedule: This paid position is anticipated to begin during Summer 2026, and students can continue in this role as long as they maintain student status. Summer hours can be up to 25 hours a week. During the school year, we expect 10 hours a week at a minimum, with flexibility around exam schedules and breaks. Salary/Wage Range/Lump Sum: Minimum: $15.00 Number of Positions: 1 Qualifications: The ideal student (undergraduate or graduate level) is interested in a career in communications, or the health sciences fields. We seek a student who is curious and creative to join the UW Carbone communications team's projects in internal and external communications. The student will be assigned projects and work closely with the Communications Specialist for mentoring and skill building. Knowledge, Skills & Abilities: -Time management/ability to meet deadlines -Ability to write clear, concise and engaging copy -Ability to interview sources and take accurate notes -Ability to break complex topics down into plain language terms -Mailchimp, Wordpress, photography and graphic design experience a plus, but not required Position Summary/Job Duties: The Communications Student Assistant will be assigned projects that include creating content for staff newsletters, as well as external public newsletters and social media. The students will schedule and conduct interviews, write copy according to guidelines set by Communications Specialist, and work with the Communications Specialist and story sources to ensure accurate information is being shared. Additional projects may vary. Physical Demands: This position can be fully remote. Institutional Statements: Equal Employment Opportunity Statement: UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu Accommodation Statement: If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/