• Own and deliver delightful routing experiences for Twilio Flex, TaskRouter & Proxy customers • Be a champion for your team, setting individuals up for success and putting others’ growth first • Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments • Advocate agile processes, continuous integration and test automation • Be a strategic problem solver and thrive operating in broad scope from conception through continuous operation of 24x7 services • Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support

• Lead and grow the Core Infrastructure team, setting vision, priorities, and execution for foundational cloud services. • Own the design, deployment, and operation of shared cloud primitives: GCP orgs & folders, networking, load balancers, compute, base images, Terraform frameworks, and upgrades. • Define and enforce best practices for scalability, security, observability, and maintainability across the cloud platform. • Partner with product and engineering teams to enable fast, safe, and reliable development and deployment workflows. • Drive continuous improvement in processes, automation, and infrastructure reliability. • Mentor and develop team members, fostering a culture of ownership, collaboration, and technical excellence.

Role Description We are looking for a Senior Engineering Manager, Test to lead our shift‑left quality transformation across Storable’s engineering organization. This role is responsible for building and operating enterprise‑scale testing platforms and enablement programs that move quality earlier in the SDLC, increase automation, and improve reliability for our multi‑tenant SaaS products. You will lead an engineering team focused on: - Test platforming: shared frameworks, tooling, and infrastructure for functional, integration, performance, and reliability testing. - Shift‑left enablement: embedding testing into design, coding, and CI/CD workflows so product teams can ship with confidence. - Change management: driving adoption of new practices and tools across diverse teams at varying levels of engineering maturity. This is a hands‑on people and technical leadership role, ideal for someone who has led test/platform or SRE/DevOps teams and thrives in high‑growth, mid‑maturity SaaS environments. Qualifications - 10+ years in software engineering / quality engineering, including 4+ years leading engineering teams (people management). - Proven experience leading test/platform, SDET, SRE, or DevOps teams in a multi‑service SaaS environment. - Demonstrated success driving shift‑left testing transformations or similar engineering practice changes at scale. - Strong technical background in at least one of Python, Java, or Go, with working knowledge of the others. - Hands‑on experience with: - Test automation frameworks (API/service, contract, and UI/E2E) - Performance and load testing tools and methodologies - CI/CD systems and integrating tests into pipelines - Deep understanding of distributed systems, microservices, and multi‑tenant architectures and their implications for testing and reliability. - Experience partnering tightly with SRE/DevOps on deployment, observability, and incident response. - Track record of leading through change in environments that are still maturing engineering practices (not just “maintaining” at a big‑tech level). - Excellent communication and stakeholder management skills across engineering, product, and business leaders. Requirements - Prior experience in high‑growth SaaS companies in the ~500–1,500 employee range. - Experience designing or operating centralized test platforms serving dozens of product teams. - Familiarity with observability and reliability tooling (e.g., Datadog, Prometheus, OpenTelemetry, Chaos tooling). - Experience working with global, distributed teams and across multiple product lines. - Background in reliability/resilience engineering (SLOs, error budgets, game days) applied to test strategy. Benefits - Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. - 401(k) match after 60 days, 100% vested after 1 year. - Employer contribution to your HSA, plus an HRA to help offset your deductible. - Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. - Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! - 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. - 8 hours of Rest, Relax, Recharge time to care for your mental health. - Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops. - Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. - ’Paw’ternity Leave and Pet Bereavement. - Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. - $50 monthly home data stipend, plus a home office sign-on bonus of $250. - Fertility care support options to help in your journey towards parenthood. - Access to financial experts to help you make informed decisions and achieve your financial goals. - Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

• Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products. • Oversee teams managing storage services including relational and key-value storage infrastructure and tools at scale. • Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity. • Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects. • Work across the engineering organization and with internal and external partners. • Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands. • Lead technical decisions, projects, and roadmaps within the Online Storage team, shaping Affirm’s strategy for managing and serving relational and key-value storage workloads. • Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations. • In collaboration with tech leads, develop a multi-year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs. • Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.