• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making • Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Take control of evaluations, benchmarks and system configurations • Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation • Promote mutual roadmap and planning exchanges • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning • Move with market trends and competitive landscape to promote thought leadership within our organization • Lead by example living the Everpure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

• Assist prospects and customers with demonstrations, system configurations, and answers to technical questions and be responsible for removing technical barriers in the sales process through opportunity qualification, product demonstrations, and technical presentations, via Zoom or other mediums • Respond to telephone and electronic communications from customers, resellers, Inside Account Executives, and Management team regarding product applications, pricing, and ongoing projects • Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Technically understand our competitors’ products, so a suitable Pure Storage replacement can be recommended • Create Account and Territory Plans for key accounts within designated territory • Proactively follow up on outstanding proposals, generated leads, customer requests, etc. in an effort to drive sales growth objectives for the company • Work with established programs and sizing tools to provide customers with product performance solutions that meet and exceeds their expectations • Apply critical thinking techniques to work through difficult customer situations while understanding appropriate time to escalate to Inside Sales Executive or supervisor • Work closely with Engineering and Product Management in helping to define product requirements and usability

• Lead the backend infrastructure on cloud • Build, scale, and maintain APIs • Integration with third-party API services • Manage backend systems using DevOps practices

• The Automation & AI Systems Engineer is a hands-on developer and architect responsible for building and maintaining the automation and AI systems that power Bay Cities’ digital ecosystem. • This role designs enterprise-grade workflows, Copilot-style AI agents, and Power Platform applications that connect business units, eliminate manual work, and enable data-driven decisions. • Working directly with the CITO and cross-functional stakeholders, the Engineer will scope automation opportunities, plan implementation, calculate ROI, and deliver measurable outcomes through technology. • This is a strategic technical role for a builder who understands how to integrate systems, scale solutions, and operationalize AI and automation across business units. • Design, build, and maintain enterprise-grade automations using Microsoft Power Platform (Power Automate, Power Apps, Power BI, Dataverse) and n8n. • Create scalable, modular workflows in n8n to orchestrate integrations between ERP, M365, SharePoint, and third-party systems. • Develop integrations between ERP systems (Amtech, Llumin, Helios, Encore) and Microsoft 365 through APIs, Logic Apps, and Fabric connectors. • Manage n8n workflows across environments, ensuring version control, documentation, and operational reliability. • Document system architecture, process logic, and dependencies for support and scalability. • Build, train, and maintain AI agents and copilots using Copilot Studio, Azure OpenAI, and n8n-triggered workflows. • Research, test, and implement AI models for predictive analytics, document processing, and process optimization. • Ensure proper governance and compliance for AI and automation usage. • Partner with the CITO to scope automation and AI opportunities aligned with company strategy. • Translate business challenges into automation roadmaps with defined deliverables, milestones, and ROI. • Prepare project proposals outlining resource requirements, technical approach, and business impact. • Lead technical execution from design through testing, rollout, and documentation. • Collaborate with IT, Data, and Workflow Teams to connect automation efforts across systems (Switch, WebCenter, Tilia, Ignition).