Job Title: Bookkeeper (Construction / Flooring Business - New Zealand) Salary Range: up to 1,800 NZD per month Work Schedule: Monday to Friday 9:00 AM to 6:00 PM NZT (40 hours per week) Holidays: TBD with the client ROLE OVERVIEW: We are looking for a proactive and detail-oriented Virtual Assistant / Bookkeeper to support both the financial and operational sides of the business. This role is critical in keeping our projects running smoothly, maintaining accurate financial records, and ensuring excellent customer communication throughout each job. DUTIES AND RESPONSIBILITIES: Bookkeeping & Financial Management - Maintain and update all financial records in Xero (essential) - Manage accounts payable and receivable processes - Monitor and follow up on overdue creditors and payments - Ensure accuracy and timeliness of all financial data Administrative & Operational Support - Manage Gmail inbox and coordinate calendars for installations and site work - Schedule upcoming flooring installations and track job progress - Complete monthly administrative tasks and reporting - Maintain accurate records across internal systems Sales & Order Coordination - Process orders and invoices using the company’s internal sales system (training provided) - Coordinate stock ordering and ensure materials are ready for upcoming installs - Liaise internally to ensure smooth workflow from sale to installation Customer Communication - Conduct customer check-in calls throughout projects - Follow up on job progress and customer satisfaction - Update internal systems with call outcomes and notes - Maintain a professional and friendly customer experience

• Record and maintain accurate financial transactions • Ensure proper coding of expenses and income • Maintain a clean and consistent chart of accounts • Perform regular bank and credit card reconciliations • Identify and resolve discrepancies promptly • Ensure all accounts are accurate and up to date • Manage supplier invoices and payment schedules • Track receivables and follow up on outstanding payments • Maintain organised and accurate records of all transactions • Assist in preparing basic financial reports (P&L, Balance Sheet, Cash Flow) • Ensure records are ready for month-end review • Support external accountants with the required documentation • Maintain organised financial records and documentation • Identify areas for process improvement and efficiency • Ensure compliance with internal financial procedures

Position: BOOKKEEPER Salary range: $2,300 - $2,750 NZDT (up to Php 95,000+ Philippine Peso) (The final amount will be at the the client discretion basing on the candidate’s skills and experience.) Working Hours: TBD Work set-up: 100% Remote work Holidays: New Zealand Public Holidays OVERVIEW The firm is a professional services organization providing accounting, bookkeeping, and advisory support to small and medium-sized businesses, using cloud-based systems to ensure accurate financial reporting and compliance. In this role, the Bookkeeper will manage day-to-day transactions, maintain general ledger integrity, perform reconciliations, and support accounts payable/receivable processes. The role also involves assisting with GST preparation and month-end reporting. Success in this position requires strong attention to detail, the ability to manage multiple client accounts, and adherence to established processes while working collaboratively with internal teams. Key Duties & Responsibilities 1. Transaction Processing - Process, code, and record all financial transactions accurately in client accounting systems - Maintain general ledger integrity across multiple client files - Ensure correct allocation of expenses, income, and balance sheet items 2. Bank & Balance Sheet Reconciliations - Perform regular bank reconciliations (weekly or monthly depending on client needs) - Reconcile key balance sheet accounts, including: - Accounts Receivable - Accounts Payable - GST - Payroll liabilities - Investigate and resolve discrepancies in a timely manner 3. Accounts Payable & Receivable - Manage supplier invoices, approvals, and payment runs - Prepare and issue customer invoices - Monitor receivables and follow up on outstanding debts - Maintain accurate and up-to-date debtor and creditor ledgers 4. GST & Compliance Support - Prepare GST returns for senior review - Ensure correct GST treatment across all transactions - Maintain proper documentation to support compliance with relevant tax authorities 5. Systems & Software - Work primarily within Xero and FYI Docs - Maintain organised and accurate digital records - Follow firm filing protocols, naming conventions, and documentation standards 6. Month-End Preparation - Ensure all transactions are entered and reconciled on time - Assist in preparing month-end reports for senior accountants, including: - Trial balances - Account summaries - Identify and escalate anomalies or issues requiring review 7. Communication & Coordination - Liaise with the bookkeeping lead to obtain necessary client information and documentation - Respond to queries professionally and promptly - Build and maintain trusted relationships with internal teams and clients Key Deliverables - Accurate and up-to-date financial records for all assigned clients - Completed bank reconciliations with no unreconciled items - GST returns prepared and ready for review within deadlines - Well-organised digital files aligned with firm standards

Company Description Why You’ll Love Working Here: If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you’ll feel right at home at Mainstreet (Bench). We offer a remote-first culture, career growth opportunities, and a supportive, people-first team that celebrates clear communication and client success. Job Description Bookkeeping & Account Management - Accurately categorize transactions, reconcile accounts, and maintain clean ledgers - Identify and resolve discrepancies with care and attention to detail - Conduct monthly financial reviews to ensure every client’s books are accurate and up to date Client Support & Communication - Serve as the main point of contact for your clients — small business owners who rely on your guidance - Provide empathetic, professional, and clear communication across chat, email, and phone - Build strong relationships by explaining financial information in a way clients can easily understand Problem Solving & Ownership - Take initiative to identify and resolve client concerns proactively - Own the client experience from start to finish, ensuring satisfaction and trust - Collaborate with internal teams using tools like Bench App, Salesforce, and Slack Qualifications - 1+ year of experience in bookkeeping, auditing, or tax preparation - 2+ years of customer-facing or client service experience — ideally supporting U.S.-based clients - Excellent spoken and written English proficiency (clear, confident, and professional communication is a must) - A strong customer service mindset with the ability to explain financial information clearly and empathetically - Proficiency in QuickBooks, Xero, or similar accounting software - High attention to detail, strong problem-solving skills, and a proactive approach - Degree in Accounting, Finance, or related field (or equivalent experience) Additional Information - Must be based in Bogota, Colombia and available to work North American business hours (9 AM – 5 PM EST or PST) - Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow What We Offer - 100% remote-first flexibility - A collaborative, tech-savvy, and people-focused culture - Ongoing learning and development opportunities to grow your career