Company Description Why You’ll Love Working Here: If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you’ll feel right at home at Mainstreet (Bench). We offer a remote-first culture, career growth opportunities, and a supportive, people-first team that celebrates clear communication and client success. Job Description Bookkeeping & Account Management - Accurately categorize transactions, reconcile accounts, and maintain clean ledgers - Identify and resolve discrepancies with care and attention to detail - Conduct monthly financial reviews to ensure every client’s books are accurate and up to date Client Support & Communication - Serve as the main point of contact for your clients — small business owners who rely on your guidance - Provide empathetic, professional, and clear communication across chat, email, and phone - Build strong relationships by explaining financial information in a way clients can easily understand Problem Solving & Ownership - Take initiative to identify and resolve client concerns proactively - Own the client experience from start to finish, ensuring satisfaction and trust - Collaborate with internal teams using tools like Bench App, Salesforce, and Slack Qualifications - 1+ year of experience in bookkeeping, auditing, or tax preparation - 2+ years of customer-facing or client service experience — ideally supporting U.S.-based clients - Excellent spoken and written English proficiency (clear, confident, and professional communication is a must) - A strong customer service mindset with the ability to explain financial information clearly and empathetically - Proficiency in QuickBooks, Xero, or similar accounting software - High attention to detail, strong problem-solving skills, and a proactive approach - Degree in Accounting, Finance, or related field (or equivalent experience) Additional Information - Must be based in Bogota, Colombia and available to work North American business hours (9 AM – 5 PM EST or PST) - Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow What We Offer - 100% remote-first flexibility - A collaborative, tech-savvy, and people-focused culture - Ongoing learning and development opportunities to grow your career

Company Description Why You’ll Love Working Here: If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you’ll feel right at home at Mainstreet (Bench). We offer a remote-first culture, career growth opportunities, and a supportive, people-first team that celebrates clear communication and client success. Job Description Bookkeeping & Account Management - Accurately categorize transactions, reconcile accounts, and maintain clean ledgers - Identify and resolve discrepancies with care and attention to detail - Conduct monthly financial reviews to ensure every client’s books are accurate and up to date Client Support & Communication - Serve as the main point of contact for your clients — small business owners who rely on your guidance - Provide empathetic, professional, and clear communication across chat, email, and phone - Build strong relationships by explaining financial information in a way clients can easily understand Problem Solving & Ownership - Take initiative to identify and resolve client concerns proactively - Own the client experience from start to finish, ensuring satisfaction and trust - Collaborate with internal teams using tools like Bench App, Salesforce, and Slack Qualifications - 1+ year of experience in bookkeeping, auditing, or tax preparation - 2+ years of customer-facing or client service experience — ideally supporting U.S.-based clients - Excellent spoken and written English proficiency (clear, confident, and professional communication is a must) - A strong customer service mindset with the ability to explain financial information clearly and empathetically - Proficiency in QuickBooks, Xero, or similar accounting software - High attention to detail, strong problem-solving skills, and a proactive approach - Degree in Accounting, Finance, or related field (or equivalent experience) Additional Information - Must be based in Johannesburg, South Africa and available to work North American business hours (9 AM – 5 PM EST or PST) - Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow What We Offer - 100% remote-first flexibility - A collaborative, tech-savvy, and people-focused culture - Ongoing learning and development opportunities to grow your career

Company Description Why You’ll Love Working Here: If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you’ll feel right at home at Mainstreet (Bench). We offer a remote-first culture, career growth opportunities, and a supportive, people-first team that celebrates clear communication and client success. Job Description Bookkeeping & Account Management - Accurately categorize transactions, reconcile accounts, and maintain clean ledgers - Identify and resolve discrepancies with care and attention to detail - Conduct monthly financial reviews to ensure every client’s books are accurate and up to date Client Support & Communication - Serve as the main point of contact for your clients — small business owners who rely on your guidance - Provide empathetic, professional, and clear communication across chat, email, and phone - Build strong relationships by explaining financial information in a way clients can easily understand Problem Solving & Ownership - Take initiative to identify and resolve client concerns proactively - Own the client experience from start to finish, ensuring satisfaction and trust - Collaborate with internal teams using tools like Bench App, Salesforce, and Slack Qualifications - 1+ year of experience in bookkeeping, auditing, or tax preparation - 2+ years of customer-facing or client service experience — ideally supporting U.S.-based clients - Excellent spoken and written English proficiency (clear, confident, and professional communication is a must) - A strong customer service mindset with the ability to explain financial information clearly and empathetically - Proficiency in QuickBooks, Xero, or similar accounting software - High attention to detail, strong problem-solving skills, and a proactive approach - Degree in Accounting, Finance, or related field (or equivalent experience) Additional Information - Must be based in Rio De Janeiro, Brazil and available to work North American business hours (9 AM – 5 PM EST or PST) - Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow What We Offer - 100% remote-first flexibility - A collaborative, tech-savvy, and people-focused culture - Ongoing learning and development opportunities to grow your career

Company Description Why You’ll Love Working Here: If you're passionate about helping small businesses succeed, thrive in a collaborative environment, and value candor, impact, and care — you’ll feel right at home at Mainstreet (Bench). We offer a remote-first culture, career growth opportunities, and a supportive, people-first team that celebrates clear communication and client success. Job Description Bookkeeping & Account Management - Accurately categorize transactions, reconcile accounts, and maintain clean ledgers - Identify and resolve discrepancies with care and attention to detail - Conduct monthly financial reviews to ensure every client’s books are accurate and up to date Client Support & Communication - Serve as the main point of contact for your clients — small business owners who rely on your guidance - Provide empathetic, professional, and clear communication across chat, email, and phone - Build strong relationships by explaining financial information in a way clients can easily understand Problem Solving & Ownership - Take initiative to identify and resolve client concerns proactively - Own the client experience from start to finish, ensuring satisfaction and trust - Collaborate with internal teams using tools like Bench App, Salesforce, and Slack Qualifications - 1+ year of experience in bookkeeping, auditing, or tax preparation - 2+ years of customer-facing or client service experience — ideally supporting U.S.-based clients - Excellent spoken and written English proficiency (clear, confident, and professional communication is a must) - A strong customer service mindset with the ability to explain financial information clearly and empathetically - Proficiency in QuickBooks, Xero, or similar accounting software - High attention to detail, strong problem-solving skills, and a proactive approach - Degree in Accounting, Finance, or related field (or equivalent experience) Additional Information - Must be based in Cape Town, South Africa and available to work North American business hours (9 AM – 5 PM EST or PST) - Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow What We Offer - 100% remote-first flexibility - A collaborative, tech-savvy, and people-focused culture - Ongoing learning and development opportunities to grow your career