Realtime DevOps Engineer What you can expect Join our Realtime DevOps team where you'll operate business-critical, high-traffic network communication systems that power global video conferencing and live streaming technologies. You'll work with cutting-edge DevOps tools and practices to deploy and scale services across multiple platforms and protocols, including IP and VOIP solutions. This role offers the opportunity to make a direct impact on systems used by millions of users worldwide. About the Team The Realtime DevOps team is responsible for planning, designing, and implementing scalable local and wide-area network solutions. Supporting the company's video conference and live stream infrastructure. We collaborate closely with R&D, Security, and Data teams to ensure production services maintain the highest levels of reliability and availability. Our team operates in a ever evolving environment where innovation and automation are key to our success. What we’re looking for - Apply 5+ years of relevant DevOps or Site Reliability Engineering experience with BS/B.Tech in Computer Science or related field. - Design and implement scalable DevOps solutions using Python, Go, C++, or Java with expertise in shell scripting and Linux utilities. - Deploy and manage CI/CD pipelines and Infrastructure-as-Code tools including Jenkins, Terraform, and CloudFormation. - Configure and maintain production systems using Ansible, Chef, Puppet, or Salt in large-scale environments. - Develop web applications using MVC frameworks such as Django or Flask with Jinja2 templating. - Integrate distributed systems using message brokers, task queues, and advanced networking protocols. - Troubleshoot intricate Networking and Service Discovery issues, including CNI plugin failures, CoreDNS resolution bottlenecks, and asymmetric routing between Kubernetes pods and legacy VM-based services. - Enforce security best practices through Role-Based Access Control (RBAC), Network Policies, and automated container image scanning to ensure a 'Shift-Left' security posture. - Collaborate cross-functionally with engineering teams using Git and modern source control practices. - Leverage cloud technologies (AWS or Azure) and container orchestration platforms like Kubernetes. - Demonstrate organisational skills with attention to detail and ability to prioritise tasks independently. - Demonstrate experience with AI Ops tools preferred. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote