• Help advance new & innovative Data Streaming use-cases from conception to Go-Live • Execute on and lead Technical Proofs of Concept • Conduct Discovery & Whiteboard Sessions to develop new use-cases • Provide Thought Leadership by delivering Technical Talks and Workshops • Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment • Analyze Customer Consumption trends and identify Optimization opportunities • Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem • Forge strong relationships with key customer stakeholders and serve as a dependable partner for them

• Partner with Account Executives to run technical discovery and support the trial execution process in active deals. • Own trial setup and configuration (CRM and SEP integration, dialer setup, multi-product configuration, and analytics enablement) for commercial and SMB deals. • Proactively monitor trial health and performance, identifying potential issues and ensuring prospects achieve high-performance standards and rapid time-to-value. • Coordinate technical integrations with the CRM, the SEP, and other sales tools. • Act as a key technical resource during customer calls to handle objections and answer technical questions. • Assist Account Executives in shaping the business case, helping to quantify the potential value and ROI of Nooks for the prospect's workflow. • Support trial wrap-up and the successful transition of customers to the Customer Success team post-close. • Collaborate with Product and Engineering to troubleshoot and escalate technical edge cases. • Follow and contribute to our internal playbooks, helping to refine processes and documentation over time.

• The Mechanical Integration Engineer will have a critical understanding of manufacturing processes for thermal components and solid comprehension of thermal design and analysis to lead and oversee the mechanical systems essential for Data Center Infrastructure functionality. • This role will involve developing specifications, selecting key components, component placement, selecting fastening methods, and transitioning design to manufacturing. • Additionally, the position includes leading test process implementation and equipment selection to maintain the highest standards of operational excellence and reliability. • Have a strong background in liquid cooling technology used in data center design and buildout. • Act as the subject matter expert on all matters related, including wetted materials aspects, to single phase and two-phase liquid cooling applications within hyperscale data centers, including primary and in-rack cooling solutions. • Ability to detail operational expectations for LC Racks, Manifolds and other LC infrastructure (Pressure Ratings, Temperature Ranges (in/outlet), Flow Uniformity and Durability) • Proficiency with testing concepts for leaks/mitigation and hydrostatic pressure validation, flow resistance analysis, and corrosion assessments to comply with international standards such as ASME and ISO. • In depth knowledge of rack manifold manufacturing, design and function (Machining and Welding, Surface Finishing, Material and Surface Treatments, Post-Production Cleaning, Flow Optimization, Thermal Expansion, Connection Interfaces, High-Point Vents and Low-Point Drains) • Utilize CAD tools, CAE tools, and equipment for engineering tasks; Review CAD/Technical Data Packages to determine and validate mechanical design requirements for components and their functions within a system environment • Responsible for understanding product specifications, plumbing, and hydronic systems to lead reviews with all disciplines ensuring the design and components meet performance and applicable code requirements • Understanding and conducting stress and flow analysis to ensure that the piping systems can withstand operational conditions without failure • Ability to prepare technical specifications for piping components and systems, including testing procedures, installation procedures and maintenance guidelines

• Manage implementation and integration efforts for fraud and compliance products • Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success • Own APIs, SDK documentation, integration guides, and overall support documents • Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities • Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables • Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology • Provide product feedback to internal stakeholders as the eyes and ears on the ground