• Performing EDD(Enhanced Due Diligence), SOF/SOW(Source of Funds/Wealth) reviews, and Periodic reviews. • Handling Law enforcement requests and conducting related investigations. • Preparing and submitting SARs (Suspicious Activity Reports) when required. • Conducting end-to-end complex account reviews, including fiat and cryptocurrency activity analysis, comprehensive risk assessment, documentation review, and risk-based decision-making. • Collaborating with internal teams to ensure smooth and consistent case handling.

As an Advisory+ Consultant, you will play a crucial role in fostering long-term consulting relationships with customers who use Financial Edge NXT. Your mission is to provide proactive best practices optimization consulting throughout their contract, ensuring their success with product adoption and maximizing the value of their software subscription. Advisory+ is Blackbaud’s premium consulting offer which focuses on driving outcomes for customers using Financial Edge NXT. What you' ll do: Deliver High-Quality Consulting: - Deliver customized prescriptive consulting to a diverse portfolio of FENXT customers. - Understand customer needs and expertly craft a roadmap to adopt or expand on functionality to achieve desired outcomes. Proactive Customer Engagement: - Engage with customers in your portfolio throughout the duration of their engagement, often at the start of implementation and continuing through renewal. You’ll support them in navigating new releases, adjusting business processes, helping new staff, and ultimately building a strong relationship and customer who is maximizing the value of their Financial Edge NXT subscription. - Partner with internal stakeholders, including Sales, CSMs, or other services teams to ensure a seamless and cohesive experience across the customer journey. Contribute to Service Offerings: - Shape new success services offerings by sharing insights and expertise. - Collaborate with cross-functional teams to enhance customer experience. - Act as a subject matter expert on sales calls to expand footprint of Advisory+ What you'll bring: - 5+ years of experience using, supporting, or consulting on Blackbaud Financial Edge (FE7 and FENXT). - Experience in multiple areas of accounting is encouraged - Comfortable engaging with key stakeholders and end-users. Experience with driving organizational change and making recommendations to customers. - Keen attention to detail in understanding customer needs. - Ability to successfully manage a portfolio of customers. - Have a self-starter mindset by proactively managing customer deliverables with limited supervision. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program

• Conduct KYC reviews and monitor client transactions • Collaborate with teams to ensure compliance with regulations • Provide support to clients regarding KYC processes • Assist in training new team members

• Lead, mentor, and foster a healthy, high-performing globally distributed engineering team. • Own the execution and delivery of highly critical, complex yearly roadmap items centered around large-scale foundational infrastructure upgrades, high availability, and platform resilience. • Own and drive the change management processes across engineering and product domains. You will orchestrate the smooth delivery of major systemic changes, ensuring alignment, mitigating friction, and breaking down silos between diverse technical groups to deliver cohesive infrastructure solutions. • Design, implement, and refine robust support workflows, agile planning methodologies, and deployment/rollout strategies to ensure operational excellence. • Manage and optimize the global on-call rotation to ensure team well-being while maintaining high availability. Lead incident response (via Rootly), establishing clear communication, rapid resolution processes, and blameless post-mortems.