People Performance Innovation
Reporting Analyst
Location
United States
Posted
80 days ago
Salary
0
Seniority
Junior
Job Description
Reporting Analyst
BPO2B Global Inc
• Thoroughly reviews all project specifications at beginning of each project and throughout the duration of the project. • Obtains and organizes all materials necessary. • Provides daily updates with regard to project performance. • Creates disposition reports to suit the end client’s needs. • Is quick to identify any issues requiring escalation and act as appropriate. • Ensures work is delivered with highest level of quality at all times. • Being responsive and anticipating executives needs/requests.
Job Requirements
- Experience in customer service is required.
- Knowledge of performance evaluation and customer service metrics.
- Solid understanding of reporting procedures.
- Experience in fundamental financial analysis (cost-effectiveness, cost-benefit etc.)
- Proficient in Microsoft Word, Excel, and Google Apps.
- Must Speak Fluent English.
- Minimum 1 year experience with in-depth knowledge of Excel, and a strong methodological background.
- Minimum 1 year experience in project planning/organization experience.
- Knowledge of market research methods.
- Ability to grasp and understand new technologies quickly (e.g. platforms).
- Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines.
- Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information.
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