• Define People Strategy for Scale • Serve as a Strategic Partner to Executive Leadership • Build a High-Performance Culture & Leadership Environment • Strengthen Manager & Leadership Capability • Modernize the Employee Experience Operating Model • Oversee Total Rewards, Benefits & Payroll (US + Canada) • Operationalize Performance & Talent Systems • Enable and Scale the PX Function • Oversee Talent Acquisition to Drive Hiring Scalability

• Lead and scale global HR Operations to support company growth across multiple countries. • Build and manage a multi-country HR Ops team, coaching 5 team members to high performance. • Design and optimize global HR processes across the entire employee lifecycle. • Drive HR technology and automation, improving HRIS, payroll integrations, and reducing manual work. • Ensure compliance and data protection across regions, including GDPR. • Use HR data and metrics to identify trends, improve efficiency, and enhance employee experience. • Partner closely with HRBPs and leaders to shift lifecycle admin work into HR Ops and ensure smooth collaboration.

• Own the build, rollout, and ongoing management of performance management programs (review cycles, calibrations, feedback frameworks) • Operationalize leveling frameworks through clear documentation, tools, and manager guidance • Build and maintain role-based competency frameworks aligned to organizational levels • Own execution of performance cycles, ensuring consistency, quality, and timeliness • Identify skill gaps through data and translate insights into actionable programs • Support succession planning and internal mobility by maintaining accurate talent data and visibility • Partner with VP of People and external partners to build and document compensation structures aligned to leveling • Standardize and maintain job descriptions across the organization, ensuring alignment to leveling, scope, and role clarity, in partnership with managers and HRBP • Own and continuously improve a scalable, structured onboarding experience across corporate and clinical teams • Define and implement 30/60/90-day frameworks in partnership with hiring managers • Ensure onboarding programs translate effectively across distributed and agency-based workforces • Build and standardize offboarding processes, including knowledge transfer and exit insights • Develop manager toolkits, playbooks, and training to support performance, feedback, and team leadership • Partner with HRBP to ensure consistent adoption of People programs • Establish clear guidance for documentation, feedback, and escalation pathways • Ensure managers are equipped to apply leveling, performance, and compensation frameworks effectively • Own People systems (HRIS and related tools), including implementation, optimization, and ongoing management • Drive cross-functional alignment across People, Recruiting, Finance, and business teams to ensure successful rollout of programs • Lead change management and communication for new People initiatives to drive adoption across the organization • Build and maintain process documentation, workflows, and operational playbooks • Ensure data integrity, reporting accuracy, and audit readiness • Provide payroll oversight support, building redundancy into existing processes • Evaluate and recommend tools and system enhancements based on business needs • Leverage workforce data and reporting to identify trends, gaps, and opportunities (capacity, attrition, skill gaps) and inform decision-making • Provide insights and recommendations to inform workforce planning, org design, and hiring decisions in partnership with the VP of People and Finance • Partner with Talent Ops to ensure accuracy, integrity, and usability of workforce data and dashboards • Support employee classification audits (W2, contractor, exempt/non-exempt) in partnership with legal counsel and VP of People • Provide day-to-day manager support on performance, team health, and organizational challenges (if needed)

About Valiantys Join Valiantys and be part of something extraordinary! At Valiantys, we're not your typical Atlassian Platinum Solution Partner – we're the force behind awe-inspiring, game-changing solutions, meticulously designed for Atlassian's suite of software products. We're the pioneers in delivering cutting-edge team collaboration and productivity tools. Think of us as the rocket fuel that powers organizations, propelling them to unparalleled heights of success and efficiency! Now, envision yourself embarking on an exciting journey with Valiantys and Atlassian, where innovation knows no limits, and your contribution takes centre stage. Job summary Valiantys is seeking a People Experience Manager to support our North America organization during a period of transition and operational focus. This is an individual contributor role for a seasoned People professional who is execution-oriented, grounded, and comfortable operating with a high degree of ownership in a complex, delivery-driven environment. This role is ideal for someone who brings sound judgment, strong operational discipline, and prior experience supporting leaders independently, while continuing to grow as a strategic people partner. Success in this role requires balancing hands-on execution with clear prioritization, documentation, and boundary-setting in a lean team context. Things you’ll be working on: - Partner closely with People & Culture leadership to support North America leaders across Sales, Delivery, and corporate teams. - Support performance management and compensation cycles through preparation, coordination, data validation, and execution, partnering closely with Finance and senior P&C leaders. - Support employee relations matters, escalating complex or high-risk issues appropriately and ensuring consistency with policy and employment fundamentals. - Maintain and own career frameworks and progression guidance, ensuring materials are accurate, documented, clear, and practical for leaders and employees. - Support the integration of career frameworks into performance and development conversations. - Drive consistency and clarity in people processes, documentation, and ways of working; reduce reliance on tribal knowledge. - Partner with People Operations to reduce manual work, improve efficiency, and ensure processes are followed. - Collaborate cross-functionally, balancing responsiveness with clear prioritization and boundary-setting. Who You’ll Work With - Senior People & Culture leadership for guidance, escalation, and decision-making - North America business leaders across Sales, Delivery, and corporate functions - People Operations partners on systems, payroll, and process execution - Finance partners during performance and compensation cycles - Global People & Culture partners as needed for alignment Do you have what it takes to be our new People Experience Manager for North America ? - 6-10 years of experience in People Experience, HR Business Partner, or similar roles - Demonstrated ability to operate independently in lean, fast-moving, or delivery-driven environments (consulting, professional services, SaaS with services, or similar) - Hands-on experience supporting performance management and compensation processes - Experience building, maintaining, and documenting career frameworks and progression models - Solid grounding in employee relations and employment fundamentals, and risk escalation - Strong organizational skills and comfort juggling competing priorities without heavy scaffolding - Willingness to ask questions, escalate early, and bring structure to ambiguity - Exposure to U.S. employment contexts required, Canada experience a plus. Why you should apply ? Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow. Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions. Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career. Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life. What we offer - Employee Perks & Benefits: - Competitive compensation with an annual performance-based bonus - Comprehensive Health Insurance401(k) with Company Match - Generous Paid Time Off (PTO) - 4 weeks per year, plus public holidays - A flexible remote work policyA multicultural and international team environment Location: Remote in the United States (EST or CST)  We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.